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Displaying 41 - 60 of 439

Municipality of West Elgin - December 13, 2024

Ombudsman Report Investigation into complaints about closed meetings held by the Municipality of West Elgin on September 14, September 22, September 28, October 12, and October 16, 2023 Paul Dubé Ombudsman of Ontario December 2024 Investigation into meetings held by council for the Municipality of …
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The Ombudsman investigated complaints alleging that council for the Municipality of West Elgin held meetings that did not comply with the open meeting rules in the Municipal Act, 2001 by failing to livestream to the public all or part of its council meetings on September 14, September 22, September 28, October 12, and October 16, 2023. The Ombudsman found no evidence to substantiate the allegation that part of the council meeting on September 14, 2023 was not livestreamed to the public. In addition, the Ombudsman found the notice for the meeting on October 12, 2023 provided accurate information regarding public access. However, the Municipality of West Elgin did not provide meaningful notice of its council meeting on September 22, September 28, and October 16, 2023, resulting in the meetings being effectively closed to the public.

City of Hamilton - November 22, 2024

The Ombudsman reviewed a complaint about an interview panel convened by the Mayor of the City of Hamilton to advise her on the selection of a new City Manager. The complaint alleged the panel constituted a committee or local board that failed to comply with the open meeting requirements in the …
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The Ombudsman reviewed a complaint about an interview panel convened by the Mayor of the City of Hamilton to advise her on the selection of a new City Manager.

Township of McGarry - November 12, 2024

Ombudsman Report Investigation into a complaint about a meeting of council for the Township of McGarry on September 1, 2023 Paul Dubé Ombudsman of Ontario October 2024 Investigation into a meeting of council for the Township of McGarry on September 1, 2023 October 2024 1 Complaint 1 My Office …
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The Ombudsman reviewed a complaint that alleged council for the Township of McGarry contravened the open meeting rules during an emergency meeting of council on September 1, 2023. The Ombudsman found that portions of council’s closed session discussion concerning the former Mayor’s resignation and potential appointees to fill the resulting vacancies fit within the open meeting exceptions. Although the remaining portions of the discussion about what method council would use to fill the vacancies did not fit within any exceptions to the open meeting rules, requiring council to have parsed those parts of the discussion would have detracted from free, open, and uninterrupted discussion. The Ombudsman further determined that the Township provided notice for the emergency meeting in accordance with its procedure by-law and did not hold votes contrary to the Municipal Act, 2001.

City of Cornwall - December 20, 2024

Ombudsman Report Investigation into a meeting held by council for the City of Cornwall on November 4, 2023 Paul Dubé Ombudsman of Ontario December 2024 Investigation into a meeting held by council for the City of Cornwall on November 4, 2023 December 2024 1 Complaint 1 My Office received a …
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The Ombudsman received a complaint about a strategic planning session that was held as a closed special meeting by council for the City of Cornwall on November 4, 2023. The complaint raised concerns that some discussions during this meeting did not fit into any of the open meeting exceptions under the Municipal Act, 2001. The Ombudsman found that council contravened the Municipal Act, 2001 because the discussions did not come within any of the open meeting exceptions.

City of Hamilton - November 22, 2024

The Ombudsman reviewed a complaint about a closed meeting held by the City of Hamilton’s Selection Committee for Agencies, Boards and Sub-Committees on October 24, 2023. The Ombudsman found that the Selection Committee’s meeting did not contravene the open meeting rules in the Municipal Act, 2001 …
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The Ombudsman reviewed a complaint about a closed meeting held by the City of Hamilton’s Selection Committee for Agencies, Boards and Sub-Committees on October 24, 2023.

Municipality of Markstay-Warren - December 10, 2024

Ombudsman Report Investigation into meetings held by council for the Municipality of Markstay-Warren on November 20 and December 11, 2023 Paul Dubé Ombudsman of Ontario December 2024 Investigation into meetings held by council for the Municipality of Markstay-Warren in 2023 December 2024 1 …
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The Ombudsman investigated closed meetings held by council for the Municipality of Markstay-Warren on November 20 and December 11, 2023. At its meeting on November 20, 2023, council discussed a recent banquet for volunteer firefighters. At its meeting on December 11, 2023, council discussed a proposal to sell two fire trucks, a proposal to consolidate the Municipality’s fire and public works departments, and a recently completed integrity commissioner report. The Ombudsman determined that the discussions fit within the exception for personal matters about an identifiable individual. However, the Ombudsman also determined that council failed to state by resolution the general nature of the matter to be discussed in closed session at both meetings, contrary to section 239(4)(a) of the Municipal Act, 2001.

United Counties of Leeds and Grenville - November 27, 2024

Ombudsman Report Investigation into a complaint about a meeting of the Committee of the Whole for the United Counties of Leeds and Grenville on July 5, 2023 Paul Dubé Ombudsman of Ontario November 2024 Investigation into a meeting of the Committee of the Whole for the United Counties of Leeds and …
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The Ombudsman investigated a closed meeting held by the Committee of the Whole for the United Counties of Leeds and Grenville on July 5, 2023, to discuss an update on the Counties’ fundraising campaign for a municipally owned long-term care facility under the open meeting exception for plans and instructions for negotiations. The Ombudsman determined that the procedural discussion to determine whether or not to consider the update in closed session, and the closed session discussion about changes to the public fundraising policy, contravened the Municipal Act, 2001 because both discussions did not fit within any of the exceptions to the open meeting rules. However, a portion of the Committee’s discussion regarding internal communications processes related to donations and naming rights, including mention of particular donors and their wishes, fit within the exception for personal matters about an identifiable individual. Because this portion of the closed session discussion could not have been further parsed, this portion of the Committee of the Whole’s closed session discussion did not contravene the Municipal Act, 2001.

Township of Black River-Matheson - November 8, 2024

The Ombudsman reviewed complaints about a special meeting held by council for the Township of Black River-Matheson on February 20, 2024 and about alleged gatherings of a quorum of councillors held prior to that meeting. The Ombudsman found that during the meeting on February 20, 2024, council …
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The Ombudsman reviewed complaints about a special meeting held by council for the Township of Black River-Matheson on February 20, 2024 and about alleged gatherings of a quorum of councillors held prior to that meeting.

City of London - November 5, 2024

The Ombudsman reviewed a complaint regarding a closed meeting held by council for the City of London on April 2, 2024. The complaint alleged that council did not provide sufficient information in its resolution to proceed into closed session about an item described as “Litigation/Potential …
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The Ombudsman reviewed a complaint regarding a closed meeting held by council for the City of London on April 2, 2024.

City of Greater Sudbury - February 11, 2025

Ombudsman Report Investigation into a complaint about a meeting of the City of Greater Sudbury’s Flour Mill Community Action Network on April 8, 2024 Paul Dubé Ombudsman of Ontario January 2025 Investigation into a complaint about a meeting of the City of Greater Sudbury’s Flour Mill Community …
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The Ombudsman received a complaint suggesting that five council members for the City of Greater Sudbury contravened the open meeting rules in the Municipal Act, 2001 when they attended a meeting held by the Flour Mill Community Action Network on April 8, 2024. The Ombudsman found that an illegal meeting under the Act did not occur. The five council members represented a quorum of the City’s Operations Committee; however, the council members did not materially advance the business or decision-making of the Operations Committee when they attended the meeting.

City of Elliot Lake - September 18, 2024

Ombudsman Report Investigation into a meeting held by the Finance and Administration Committee for the City of Elliot Lake on December 18, 2023 Paul Dubé Ombudsman of Ontario September 2024 Investigation into a meeting held by a Committee for the City of Elliot Lake on December 18, 2023 September …
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The Ombudsman received a complaint about a meeting of the Finance and Administration Committee for the City of Elliot Lake on December 18, 2023. The complaint alleged that council’s closed session discussion about procurement practices did not fall within any of the prescribed exceptions in the Municipal Act, 2001. The Ombudsman found that the Finance and Administration Committee for the City of Elliot Lake contravened the Municipal Act, 2001 when it received a presentation on proposed changes to the City’s procurement by-law in closed session on December 18, 2023. The Ombudsman found that the Committee’s discussion did not fit within any of the Act’s closed meeting exceptions.

City of Oshawa - September 16, 2024

The Ombudsman reviewed complaints about a meeting of the City of Oshawa’s Corporate and Finance Services Committee which raised concerns about the public notice – which was temporarily unavailable on the City’s website due to a technical issue – and about the failure of the audio during the meeting …
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The Ombudsman reviewed complaints about a meeting of the City of Oshawa’s Corporate and Finance Services Committee which raised concerns about the public notice – which was temporarily unavailable on the City’s website due to a technical issue – and about the failure of the audio during the meeting webcast.

Township of Wollaston - October 8, 2024

The Ombudsman received a complaint about the December 11, 2023 meeting of council for the Township of Wollaston. The Ombudsman found that council failed to provide sufficient information about the general nature of the matter to be considered in its resolution to move into closed session. This link …
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The Ombudsman received a complaint about the December 11, 2023 meeting of council for the Township of Wollaston.

Municipality of Callander - August 7, 2024

The Ombudsman received a complaint regarding two closed meetings held by council for the Municipality of Callander on December 12, 2023 and January 9, 2024. The complaint alleged that with respect to a specific agenda item at each meeting, council did not provide sufficient information about the …
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The Ombudsman received a complaint regarding two closed meetings held by council for the Municipality of Callander on December 12, 2023 and January 9, 2024.

Town of Iroquois Falls - September 13, 2024

The Ombudsman received a complaint about a meeting held by council for the Town of Iroquois Falls on November 28, 2022. The Ombudsman found that council’s discussion about a letter from a resident fit within the closed meeting exception for personal matters about an identifiable individual. …
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The Ombudsman received a complaint about a meeting held by council for the Town of Iroquois Falls on November 28, 2022.

Township of Tiny - July 30, 2024

The Ombudsman received complaints about the meeting practices of the Township of Tiny Administrative Centre Committee. The complaints raised concerns that the committee was not holding meetings that were open to the public. The Ombudsman found that the Township of Tiny Administrative Centre …
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The Ombudsman received complaints about the meeting practices of the Township of Tiny Administrative Centre Committee.

Missed Messages

O N T A R I O REPORT OF THE FRENCH LANGUAGE SERVICES COMMISSIONER Carl Bouchard July 2024 Missed Messages Investigation into unilingual out-of-home government advertising regarding health services between April 1, 2020 and March 31, 2023 O N T A R I O Missed Messages DIRECTOR, FRENCH LANGUAGE …
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During the COVID-19 pandemic, Ontarians turned to the provincial government for important information on protecting their health and that of their families and communities.

More fair, less taxing

A woman who could not pay her property taxes due to financial hardship sought our help after her municipality refused her request to cancel her debt. Instead, it took steps to sell her property. Her complaint raised several questions of fairness, including whether the municipality gave her adequate …
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A woman who could not pay her property taxes due to financial hardship sought our help after her municipality refused her request to cancel her debt.

In the zone

A homeowner reached out to us when the land around her home was rezoned from agricultural to industrial. She was concerned that her municipality hadn’t engaged with residents before making the decision, and that proper environmental assessments were not done. RESULT: We reached out to municipal …
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A homeowner reached out to us when the land around her home was rezoned from agricultural to industrial.

Municipal mine-field

We were contacted by the leaseholder of Crown land that included ski trails and a drainage system that had previously been installed by his municipality. He told us these were contrary to his lease agreement with the Ministry of Mines, which required all activities on the property to be related to …
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We were contacted by the leaseholder of Crown land that included ski trails and a drainage system that had previously been installed by his municipality.

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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