During a visit, an Ottawa Francophone noticed that the name of the Upper Canada Village tourist site in Eastern Ontario was in English only. This attraction is managed by the St. Lawrence Parks Commission, a government agency.

Result: While this complaint was being reviewed, the unilingual “Upper Canada Village” sign at the entrance suffered heavy damage due to a storm. As a result of our intervention, the Commission took advantage of the situation and replaced the sign, which is now bilingual and reads “Upper Canada Village du Haut Canada.”