November 4, 2016
Family Responsibility Office received 1,000+ complaints last year, needs 'urgent change' (CBC Toronto)
A Toronto mother says she's been in bureaucratic limbo for more than six months after filing an application with the Family Responsibility Office (FRO) in order to retrieve missing child support...
November 2, 2016
Ottawa jail in the top three for complaints, despite fewer inmates (Ottawa Citizen)
The Ottawa-Carleton Detention Centre remained among the three most complained about jails in Ontario, a dubious distinction it earned despite being the only jail in the top five that housed fewer than...
November 2, 2016
Agency that enforces child support generates most complaints: Ombudsman (Canadian Press)
TORONTO -- Ontario's Family Responsibility Office, which enforces court-ordered child and spousal support payments, tops the list of provincial government organizations generating complaints to the...
September 6, 2016
Ombudsman's office resolves most complaints about schools without investigations (The Canadian Press)
TORONTO - The office of Ontario's ombudsman received more than 700 complaints in the first year it had oversight of school boards, but says 85 per cent were resolved without a formal investigation.
August 24, 2016
Ontario must fix ‘deeply flawed’ system to help people with developmental disabilities, ombudsman says (Toronto Star)
Paul Dubé said in his report that he found “a fragmented, overly complicated system of service agencies and funding programs, and a baffling lack of flexibility from officials at the top.”
August 24, 2016
Ontario fails to help people with developmental disabilities: Ombud (The Canadian Press)
TORONTO - Widespread inconsistencies and gaps in Ontario's support network have left many adults with developmental disabilities scrambling for care, at times exposing them to abuse or landing them...
August 24, 2016
Treatment of adults with developmental disabilities 'deeply flawed': Ombudsman (Ottawa Citizen)
The way Ontario cares for developmentally delayed adults and their families is “deeply flawed”, says Ontario’s ombudsman, whose four-year investigation revealed “shocking systemic problems” in the...