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ATTENTION: Our website will be offline: Our website will be offline between 8 a.m. and 9 a.m. on Friday, October 31. You can still submit a complaint by email at info@ombudsman.on.ca.

  1. News
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Speeches and articles

April 20, 2017

Ontario routinely flouts solitary-confinement rules: report (The Globe and Mail)

Following a six-month investigation, Ontario’s Ombudsman has found that the province routinely flouts its own rules around solitary confinement in prisons, regularly losing track of how long prisoners...
April 20, 2017

Ontario's solitary confinement tracking system 'wrong ... oppressive': ombudsman ‘We probably tracked livestock better than we do human beings’ — ministry official (iPolitics.ca)

After a shocking case of solitary confinement in one Ontario prison was exposed last fall, the province’s ombudsman has revealed a system that fails to track how long inmates remain in segregation and...
April 20, 2017

'Unreasonable, wrong, oppressive': Segregation tracking system a failure, ombudsman reports (Ottawa Citizen)

An Ottawa jail inmate with apparent mental health issues and a diminished cognitive ability that made it difficult for him to carry on a conversation spent more than a year in segregation, an...
April 6, 2017

Province commits to releasing all past and present SIU reports as recommended in police review (CBC News)

'As a family we felt that ... positive things have happened related to Andrew's death,' Loku's uncle says.
March 23, 2017

Nowhere to Turn: Institutionalization by Default, Not Design

On March 23 2017, Ontario Ombudsman, Paul Dubé, presented to CAMH's Dual Diagnosis and the Forensic Mental Health System conference, in Toronto.
January 31, 2017

Creating a complaints procedure in municipalities

On January 30, General Counsel Laura Pettigrew spoke at the Rural Ontario Municipal Association annual conference in Toronto, detailing the steps and best practices for creating a complaints...
December 12, 2016

Point the finger at lack of de-escalation training, ombudsman says at Ottawa forum (Orleans News)

Paul Dubé, Ontario’s ombudsman, addressed a crowd including Ottawa police at the police service’s second annual Human Rights Learning Forum on Dec. 8 at the St. Elias Centre.
December 2, 2016

Ontario ombudsman announces review of process of placing prisoners in solitary (The Star)

Review follows in the wake of the Adam Capay case and a rising number of complaints.
December 2, 2016

Ontario Ombudsman has had more than 500 complaints about use of solitary confinement (The London Free Press)

Ontario Ombudsman Paul Dube is adding his voice to the growing questions about segregation in the province’s jails, launching a probe into the controversial practice.
December 2, 2016

Ontario ombudsman investigating province's use of solitary confinement (The Globe and Mail)

Ontario’s Ombudsman has launched an investigation into the way the province tracks and reviews the placement of prisoners in solitary confinement.
November 4, 2016

Family Responsibility Office received 1,000+ complaints last year, needs 'urgent change' (CBC Toronto)

A Toronto mother says she's been in bureaucratic limbo for more than six months after filing an application with the Family Responsibility Office (FRO) in order to retrieve missing child support...
November 2, 2016

Agency that enforces child support generates most complaints: Ombudsman (Canadian Press)

TORONTO -- Ontario's Family Responsibility Office, which enforces court-ordered child and spousal support payments, tops the list of provincial government organizations generating complaints to the...
November 2, 2016

Ottawa jail in the top three for complaints, despite fewer inmates (Ottawa Citizen)

The Ottawa-Carleton Detention Centre remained among the three most complained about jails in Ontario, a dubious distinction it earned despite being the only jail in the top five that housed fewer than...
November 2, 2016

Open Government for a Fairer Society: SYT Keynote Address by Premier Kathleen Wynne

On October 25, 2016, Premier Kathleen Wynne spoke to delegates at the Ontario Ombudsman's annual investigative course, Sharpening Your Teeth, in Toronto.
September 26, 2016

Ombudsman investigating recent school busing problems at TDSB and TCDSB (CTV News)

Ontario ombudsman Paul Dubé will probe the recent school busing problems at the city’s two primary boards, his office announced Monday.
September 26, 2016

Ombudsman launches investigation into Toronto school bus chaos (The Star)

Paul Dubé announced on Monday that the TDSB and TCDSB will be investigated as the shortage of drivers continues to frustrate Toronto parents.
September 21, 2016

Ombudsman Oversight of Municipalities: What to expect if the Ombudsman calls

On September 21 2016, Ontario Ombudsman Paul Dubé spoke to delegates of the Association française des municipalités de l’Ontario during their 27th Annual Meeting, in Hearst.
September 19, 2016

Ontario ombudsman reports 182 complaints received about universities (The Varsity)

Ombudsman’s university oversight began in January.
September 14, 2016

All you need to know if the Ombudsman calls

Ontario Ombudsman Paul Dubé spoke at the Ontario East Municipal Conference in Kingston on September 14, discussing the Office's oversight of municipalities.
September 9, 2016

Ontario's ombudsman will probe school bus driver shortage (CBC News)

Paul Dubé could make recommendations to solve the problem and improve future services.
September 6, 2016

Ombudsman's office resolves most complaints about schools without investigations (The Canadian Press)

TORONTO - The office of Ontario's ombudsman received more than 700 complaints in the first year it had oversight of school boards, but says 85 per cent were resolved without a formal investigation.

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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info@ombudsman.on.ca

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