Speeches and articles

October 30, 2018

Cannabis delivery complaints under review by Office of the Ontario Ombudsman (CTV News)

The Office of the Ontario Ombudsman says it has received complaints over delays in the delivery of cannabis in the province, almost two weeks since the drug was legalized across the country.
April 25, 2018

Police officer 'gave himself the space and time' in high-stakes arrest: experts (National Post)

Experts say the powerful video of Alek Minassian’s arrest reveals a textbook case of an officer defusing danger through a series of life-and-death choices based on training and a calm mind.
February 1, 2018

Open Meetings - After 10 years, Ontario's "new era" of municipal transparency continues to evolve (Municipal World)

Ontario municipalities and its citizens are marking an important anniversary with the arrival of this new year. It has been exactly 10 years since they embarked upon what was heralded as a "new era"...
November 27, 2017

Speaker's Corner: Making police accountable long overdue (Law Times)

There are many communities that have for years decried a crisis of confidence in Ontario police. The province’s much-anticipated new omnibus policing legislation, packaged as the Safer Ontario Act...
July 8, 2017

I’m here to help (Toronto Sun)

As Ontario’s ombudsman, my job is to make the government work better for you.
June 27, 2017

10 notable cases from the Ontario ombudsman's annual report (QP Briefing)

Paul Dubé on Tuesday released his annual report into the 21,328 complaints his office received in 2016-17.
June 27, 2017

It looks like change is finally coming to the Family Responsibility Office (TVO)

Ontario ombudsman Paul Dubé’s latest report includes the usual litany of problems at the agency that’s supposed to enforce child support payments. Still, Dubé says things are getting better.
June 27, 2017

Ontario ombudsman investigates cases where drivers miss notice of licence suspension (The Star)

Ombudsman cites “weak links” at transportation ministry in cases when drivers not notified their licences have been suspended.
June 7, 2017

The Role of the Ombudsman (OPC Register)

Working with school boards to resolve complaints
May 31, 2017

Ombudsman Strategies for Getting to Yes and Beyond: Acceptance and Implementation of Recommendations

The role of an ombudsman is to promote accountability, transparency, and fairness in the public sector. This mandate is fulfilled by receiving citizens’ complaints about a branch of government or a...
May 15, 2017

Federation of Northern Ontario Municipalities keynote speech

On May 11, 2017, Ontario Ombudsman, Paul Dubé, gave a keynote speech at the Federation of Northern Ontario Municipalities' 57th annual conference, in North Bay.
April 24, 2017

It’s high time to track and reduce the use of solitary confinement: Editorial (The Star)

Ontario Ombudsman Paul Dubé’s report last week on solitary confinement found a ministry that literally doesn’t know how many prisoners are being held in it for how long.
April 24, 2017

Ontario prisons use solitary confinement too often, and for the wrong reasons (TVO)

ANALYSIS: Ombudsman Paul Dubé says the province's segregation practices need serious revision — and that the government has long been aware of systemic problems
April 20, 2017

'Unreasonable, wrong, oppressive': Segregation tracking system a failure, ombudsman reports (Ottawa Citizen)

An Ottawa jail inmate with apparent mental health issues and a diminished cognitive ability that made it difficult for him to carry on a conversation spent more than a year in segregation, an...
April 20, 2017

‘Serious problems’ in use of segregation in prisons, Ontario ombudsman reports (The Star)

Paul Dubé calls on provincial government to better track and monitor use of solitary confinement.
April 20, 2017

Ontario ombudsman slams segregation use (Canadian Press)

TORONTO — Vulnerable inmates are being put at risk due to Ontario's highly flawed system of segregation, the province's ombudsman said Thursday.
April 20, 2017

Ontario routinely flouts solitary-confinement rules: report (The Globe and Mail)

Following a six-month investigation, Ontario’s Ombudsman has found that the province routinely flouts its own rules around solitary confinement in prisons, regularly losing track of how long prisoners...
April 20, 2017

Ontario's solitary confinement tracking system 'wrong ... oppressive': ombudsman ‘We probably tracked livestock better than we do human beings’ — ministry official (iPolitics.ca)

After a shocking case of solitary confinement in one Ontario prison was exposed last fall, the province’s ombudsman has revealed a system that fails to track how long inmates remain in segregation and...
April 6, 2017

Province commits to releasing all past and present SIU reports as recommended in police review (CBC News)

'As a family we felt that ... positive things have happened related to Andrew's death,' Loku's uncle says.
March 23, 2017

Nowhere to Turn: Institutionalization by Default, Not Design

On March 23 2017, Ontario Ombudsman, Paul Dubé, presented to CAMH's Dual Diagnosis and the Forensic Mental Health System conference, in Toronto.
January 31, 2017

Creating a complaints procedure in municipalities

On January 30, General Counsel Laura Pettigrew spoke at the Rural Ontario Municipal Association annual conference in Toronto, detailing the steps and best practices for creating a complaints...