January 15, 2020
‘We want young people calling us directly’: head of the new children and youth unit in the Ontario ombudsman’s office (QP Briefing)
The message Ontario’s Ombudsman Paul Dubé and the head of his office’s new children and youth unit want to share with young people across the province is: if you have a question, call.
November 7, 2018
Ontario ombudsman offers masterclass in public impact: ‘Our power is in our voice’ (The Mandarin)
Successful legal advocates must not only bring together evidence to successfully make their case, they must also craft a clear argument around a compelling narrative, and the same goes for an...
April 25, 2018
Police officer 'gave himself the space and time' in high-stakes arrest: experts (National Post)
Experts say the powerful video of Alek Minassian’s arrest reveals a textbook case of an officer defusing danger through a series of life-and-death choices based on training and a calm mind.
February 1, 2018
Open Meetings - After 10 years, Ontario's "new era" of municipal transparency continues to evolve (Municipal World)
Ontario municipalities and its citizens are marking an important anniversary with the arrival of this new year. It has been exactly 10 years since they embarked upon what was heralded as a "new era"...
May 31, 2017
Ombudsman Strategies for Getting to Yes and Beyond: Acceptance and Implementation of Recommendations
The role of an ombudsman is to promote accountability, transparency, and fairness in the public sector. This mandate is fulfilled by receiving citizens’ complaints about a branch of government or a...