The Ombudsman consistently receives thousands of complaints every year about correctional services, policing and other aspects of the justice system. We oversee the Ministry of Community Safety and Correctional Services, the Ministry of the Attorney General, and the bulk of their agencies and tribunals.
Although the Ombudsman’s jurisdiction does not include direct oversight of police or courts, our proactive work and investigations have prompted reforms in such areas as police de-escalation training, police oversight and compensation of crime victims. The same is true of correctional services, where work is continuing to implement the Ombudsman’s recommended improvements to the use of segregation (solitary confinement) and the monitoring of the use of force by correctional officers.
See our full list of bodies we oversee.
See our list of Common Referrals.
Trends in cases (2020-2021 Annual Report)
Investigations and case summaries