Kept in suspense
A senior sought our help when his driver’s licence was suspended, just seven months after he had gone through an extensive process with the Driver Medical Review Office to get it reinstated.
ATTENTION – PHONE LINE CLOSED – TUESDAY, SEPTEMBER 16 : Our phone lines will be closed between 2:45 and 4:30 p.m. on Tuesday, September 16 for staff training. The Children and Youth and French Language Services Unit phone lines will remain open. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.
A senior sought our help when his driver’s licence was suspended, just seven months after he had gone through an extensive process with the Driver Medical Review Office to get it reinstated.
A senior sought our help when his driver’s licence was suspended, just seven months after he had gone through an extensive process with the Driver Medical Review Office to get it reinstated.
RESULT: When we raised the case with Ministry officials, they clarified that although they had asked the man to undergo further medical assessments, there was no need for his licence to be suspended. The Ministry contacted him to clarify the steps he was expected to take to maintain a valid licence.