We are open Monday to Friday, 9 a.m. to 4:30 p.m. EST. If you are a young person, we will do our best to respond to your call or inquiry within one business day. Your information will be kept confidential and private.
We cannot provide immediate crisis response. If you need someone to talk to right away, you have options:
Kids Help Phone is Canada's only national 24-hour, bilingual and anonymous phone counselling, web counselling and referral service for children and youth. Call 1-800-668-6868
If you are over 18, call 311 and ask to be directed to the crisis line in your community.