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Displaying 161 - 180 of 5134

Report as required

We received complaints from two inmates at the same facility, alleging they had been sexually assaulted. One inmate complained that they were sexually assaulted by another inmate, and the other complained that they were sexually assaulted by staff. When we inquired with facility staff, we found …
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We received complaints from two inmates at the same facility, alleging they had been sexually assaulted.

Privacy protections

We received complaints from a group of 10 inmates, all women, that they were strip searched by correctional officers in their unit, in view of one another. We flagged this case to senior staff at the facility. RESULT: After our intervention, the facility purchased privacy screens to prevent similar …
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We received complaints from a group of 10 inmates, all women, that they were strip searched by correctional officers in their unit, in view of one another.

Mistaken identity

A transgender inmate contacted our Office after she was involved in an altercation with correctional officers. When we made inquiries, we learned that the facility’s computer system had not been updated with the correct information regarding the inmate’s gender identity, even though she had …
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A transgender inmate contacted our Office after she was involved in an altercation with correctional officers.

2023-2024 Annual Report

O N TA R I O ’ S WATC H D O G O N T A R I O Annual Report 2023-2024 O N TA R I O ’ S WATC H D O G O N T A R I O ISSN 1708-0851 Office of the Ombudsman of Ontario We are dedicated to being an effective agent of positive change for the people of Ontario. We do this by standing for the rights and …
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Ombudsman's Message - Focusing on rights – and the future: It is an honour to present my ninth Annual Report as Ombudsman as this Office prepares to mark its 49th anniversary. The time is ripe for both reflection and forward thinking – and this report, fittingly, does both.  

Submission regarding Proposed Policy Directive Updates for Children's Aid Societies

Submission to the Ministry of Children, Community and Social Services regarding Proposed Policy Directive Updates to Clarify Data Collection and Reporting Requirements for Children's Aid Societies Respecting the New Youth Leaving Care Policy and “Ready, Set, Go” Program Paul Dubé Ombudsman of …
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The Ministry of Children, Community and Social Services has requested comments on a regulatory proposal related to amendments to Policy Directive: CW 003-23 — Preparing Youth for Successful Transition from the Care of Children’s Aid Societies.

Saugeen Mobility and Regional Transit (SMART) - September 23, 2024

Ombudsman Report Investigation into a complaint about a meeting held by the Board of Directors for Saugeen Mobility and Regional Transit Paul Dubé Ombudsman of Ontario September 2024 Investigation into a meeting held by Saugeen Mobility and Regional Transit September 2024 1 Complaint 1 My Office …
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The Ombudsman received a complaint that the Board of Directors for Saugeen Mobility and Regional Transit (SMART) does not hold meetings that are open to the public. The Ombudsman found that SMART is a shared local board of 10 member municipalities that is subject to the open meeting rules in the Municipal Act, 2001.

Towns of Grimsby and Lincoln and Township of West Lincoln - September 18, 2024

Ombudsman Report Investigation into complaints about a closed meeting held by the Town of Grimsby, the Town of Lincoln, and the Township of West Lincoln Paul Dubé Ombudsman of Ontario September 2024 Investigation into a meeting held by the Town of Grimsby, the Town of Lincoln and the Township of …
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The Ombudsman received complaints that a joint meeting held by the councils for the Town of Grimsby, the Town of Lincoln and the Township of West Lincoln did not adhere to the open meeting rules. The Ombudsman found that the first part of the closed session discussion fit within the closed meeting exception for education or training. However, small-group discussions that occurred during the second part of the closed session did not fit within any of the exceptions.

Town of Halton Hills - August 16, 2024

Ombudsman Report Investigation into a complaint about a meeting of council for the Town of Halton Hills on August 28, 2023 Paul Dubé Ombudsman of Ontario August 2024 Investigation into a meeting held by council for the Town of Halton Hills on August 28, 2023 August 2024 1 Complaint 1 My Office …
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The Ombudsman received a complaint regarding a meeting of council for the Town of Halton Hills held on August 28, 2023. The complaint alleged that council’s closed session discussion of recent provincial policy announcements about municipalities did not fit within the closed meeting exceptions in the Municipal Act, 2001. The complaint also alleged that council did not pass a resolution stating that this matter would be discussed in closed session. The Ombudsman found that the discussion did not fit within any exceptions to the open meeting rules, and that council failed to include a general description of this topic in its resolution to proceed into closed session. Council accordingly contravened the Municipal Act, 2001 on August 28, 2023. The Ombudsman also noted that council’s minutes incorrectly suggested that council had included this topic of discussion in its resolution when it had not.

Township of Jocelyn - September 6, 2024

Ombudsman Report Investigation into meetings held by council for the Township of Jocelyn on January 10 and 13, February 7, April 4, and October 10, 2023 Paul Dubé Ombudsman of Ontario September 2024 Investigation into meetings held by council for the Township of Jocelyn in January, February, April …
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The Ombudsman investigated closed meetings held by council for the Township of Jocelyn on January 10 and 13, February 7, April 4, and October 10, 2023 and found that the discussions at each of these meetings fit within various closed meeting exceptions in the Municipal Act, 2001. However, the Ombudsman also found that the Township contravened the Act at its October 10 meeting by failing to pass a resolution to enter into closed session, failing to take closed meeting minutes, and by improperly closing the beginning of the meeting to the public. Although no illegal votes occurred at the meetings, the Ombudsman nevertheless recommended as a best practice that council clearly identify any specific directions given in closed session, formally vote on them, and record that vote in the closed meeting minutes.  

Submission regarding Bill 188, Supporting Children's Futures Act, 2024

Submission to the Standing Committee on Social Policy regarding Bill 188, Supporting Children's Futures Act, 2024 Paul Dubé Ombudsman of Ontario May 2024 2 Submission to the Standing Committee on Social Policy regarding Bill 188 May 2024 Overview The Standing Committee on Social Policy is currently …
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The Standing Committee on Social Policy is currently considering Bill 188, An Act to amend the Child, Youth and Family Services Act, 2017 and various other Acts, also known as the Supporting Children’s Futures Act, 2024.

Township of Lanark Highlands - August 6, 2024

Ombudsman Report Investigation into complaints about a meeting held by the Township of Lanark Highlands’ Committee of the Whole on June 27, 2023 Paul Dubé Ombudsman of Ontario August 2024 Investigation a meeting held by Lanark Highlands’ Committee of the Whole on June 27, 2023 August 2024 1 …
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The Ombudsman reviewed a complaint that the Committee of the Whole for the Township of Lanark Highlands contravened the open meeting rules on June 27, 2023 when it discussed a management letter regarding draft financial statements with an auditor during a closed session. The Ombudsman found that the discussion about the management letter fit within the exception for security of the property of the municipality because the information discussed related to an ongoing threat to the security of the municipality’s property. However, the Ombudsman found that the Township contravened the requirements of section 239(7) of the Municipal Act, 2001 on June 27, 2023 by failing to keep an adequate record of what was discussed in camera. As a best practice, the Ombudsman recommended that the Township make audio or video recordings of its closed sessions.

Rights Unrecognized: Mia’s Story

O N T A R I O OMBUDSMAN REPORT Paul Dubé, Ombudsman of Ontario April 2024 Rights Unrecognized: Mia’s Story Investigation into the adequacy of services provided by York Region Children’s Aid Society to “Mia” Rights Unrecognized: Mia’s Story DIRECTOR, CHILDREN AND YOUTH UNIT Diana Cooke MANAGER, …
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Investigation into the adequacy of services provided by York Region Children’s Aid Society to “Mia”.

Township of McMurrich/Monteith - May 21, 2024

Ombudsman Report Investigation into meetings held by council for the Township of McMurrich/Monteith on September 5 and September 14, 2023 Paul Dubé Ombudsman of Ontario May 2024 Investigation into meetings held by council for the Township of McMurrich/Monteith on September 5 and September 14, 2023 …
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The Ombudsman investigated closed meetings held by council for the Township of McMurrich/Monteith on September 5 and September 14, 2023, during which Council discussed a potential disposal of municipally owned property. The Ombudsman found that council did not contravene the open meeting rules in the Municipal Act, 2001. The first portion of the closed meeting discussion on September 5 discussion fit within the exception for advice subject to solicitor-client privilege, and the second portion fit within the exception for the acquisition or disposition of land. The closed meeting discussion on September 14 fit within the exception for the acquisition or disposition of land.

Municipality of Temagami - May 9, 2024

Ombudsman Report Investigation into a meeting held by council for the Municipality of Temagami on June 20, 2023 Paul Dubé Ombudsman of Ontario May 2024 Investigation into a meeting held by council for the Municipality of Temagami on June 20, 2023 May 2024 1 Complaint 1 My Office received a …
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The Ombudsman investigated a closed meeting held by council for the Municipality of Temagami on June 20, 2023, during which council discussed previously owned property, a request to sell property, and issues related to a local long-term care home. The Ombudsman found that council did not contravene the open meeting rules in the Municipal Act, 2001 as these discussions fit within the exceptions for personal matters about an identifiable individual, acquisition or disposition of land, and litigation or potential litigation. The Ombudsman also reviewed whether public notice was provided for the June 20, 2023 meeting, and found that the municipality had provided notice several days prior. The Ombudsman noted as a best practice that meeting minutes should be made available publicly available to improve accountability and transparency.

Submission to the Ministry of Education regarding integrity commissioners and meeting procedures for school board trustees

Submission to the Ministry of Education regarding integrity commissioners and meeting procedures for school board trustees Paul Dubé Ombudsman of Ontario April 2024 2 Submission to the Ministry of Education regarding integrity commissioners and school board meetings April 2024 ` Overview The …
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The Ministry of Education has requested comments on three regulatory proposals related to school board governance and accountability.

Town of Amherstburg - April 29, 2024

Ombudsman Report Investigation into meetings held by council for the Town of Amherstburg in 2022 and 2023 and a gathering of the Town’s Accessibility Advisory Committee in 2022 Paul Dubé Ombudsman of Ontario April 2024 Investigation into meetings held by council and a committee for Town of …
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The Ombudsman received a complaint regarding several meetings held by council for the Town of Amherstburg in 2022 and 2023. The complaint alleged that council contravened the open meeting rules in the Municipal Act, 2001 by failing to provide sufficient information about the topics of discussion in resolutions to proceed into closed session on August 8, 2022, February 13, 2023, and March 27, 2023. The complaint also alleged that council held meetings on November 29 and 30, 2022, which were not livestreamed and were not open to the public, and that council failed to provide public notice of its February 14, 2023 training session. The Ombudsman found that council contravened the Municipal Act, 2001 by failing to provide sufficient information about some of the topics of discussion in its resolutions to proceed into closed session. However, the Ombudsman found that the Town did not contravene the Municipal Act, 2001 on November 29 and 30, 2022, as he determined that the public could have attended the meetings in person, although he was unable to determine whether they were livestreamed. Likewise, council did not contravene the open meeting rules regarding notice of the February 14, 2023 meeting, as its training session did not come within the definition of meeting, and was therefore not subject to the open meeting rules. The complaint also alleged that a gathering of members of the Town’s Accessibility Advisory Committee at a transit facility, where committee members were shown a demonstration of an accessible bus, in September 2022 was a meeting that was subject to the open meeting rules. The Ombudsman found that the Town did not contravene the Municipal Act, 2001 on September 8, 2022, as the gathering at the transit facility did not materially advance the committee’s business or decision-making, and was not a meeting subject to the open meeting rules.

Submission to the Ministry regarding searches of staff, visitors and young persons at youth justice facilities

Submission to the Ministry of Children, Community and Social Services regarding searches of staff, visitors and young persons at youth justice facilities Paul Dubé Ombudsman of Ontario March 2024 Submission to the Ministry of Children, Community and Social Services regarding searches at youth …
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The Ministry of Children, Community and Social Services has requested input on proposed regulatory amendments to Ontario Regulation 155/18 under the Child, Youth and Family Services Act, 2017, which would outline additional provisions for searches of staff, visitors and young persons on the premises of youth justice facilities.

Township of Springwater - May 31, 2024

Ombudsman Report Investigation into complaints about a special meeting held by council for the Township of Springwater on May 3, 2023 Paul Dubé Ombudsman of Ontario May 2024 Investigation into a meeting held by council for the Township of Springwater on May 3, 2023 May 2024 1 Complaints 1 My Office …
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The Ombudsman received complaints regarding a special meeting held by council for the Township of Springwater on May 3, 2023. The complaints collectively alleged that council’s discussions in closed session did not fit within the closed meeting exceptions in the Municipal Act, 2001. The Ombudsman found that that discussions regarding a rainbow crosswalk project and an employment matter related to the local public library fit within the exception for personal matters about an identifiable individual. While a discussion about the completed hiring process for a specific position did not fit within the cited exception for labour relations and employee negotiations, a portion of that discussion came within the personal matters exception, and the remainder of that discussion could not be parsed. Accordingly, the Ombudsman found that council did not contravene the Municipal Act, 2001 at its special meeting on May 3, 2023.

Municipality of Whitestone - September 3, 2024

Ombudsman Report Investigation into complaints about meetings held by the Municipality of Whitestone on December 21, 2022, and January 5, March 6, 13, 21, and April 4, 13, 2023 Paul Dubé Ombudsman of Ontario September 2024 Investigation into complaints about meetings held by the Municipality of …
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The Ombudsman received complaints that meetings held by council for the Municipality of Whitestone did not adhere to the open meeting rules. The Ombudsman also received a complaint about a meeting held by the Municipality’s Wah Wash Kesh Landings Task Force and its open meeting practices.

Township of Lanark Highlands - May 21, 2024

The Ombudsman reviewed a complaint about meetings held by council for the Township of Lanark Highlands. The complaint raised concerns that council for the Township may have discussed the Glenayr Kitten Mill in closed session, and that these discussions did not fit within the closed meeting …
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The Ombudsman reviewed a complaint about meetings held by council for the Township of Lanark Highlands.

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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