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Ombudsman Strategies for Getting to Yes and Beyond: Acceptance and Implementation of Recommendations

Paul Dubé Ombudsman of Ontario May 2017   1. Preparing the Ground: Building Relationships The role of an ombudsman is to promote accountability, transparency, and fairness in the public sector. This mandate is fulfilled by receiving citizens’ complaints about a branch of government or a public …

Newsletter - Niagara investigation nears completion

Newsletter - Niagara investigation nears completion …

The Ombudsman's Top 10 Stories of 2017

Ombudsman Paul Dubé’s second year in office was distinguished by our first-ever investigations in the broader public sector (related to municipalities and school boards), important reforms in correctional services and policing, and connecting with a wider range of stakeholders than ever before. …

Ombudsman promotes changes to Municipal Act : New rules for open meetings as of New Year’s Day

(TORONTO – December 29, 2017) – Ontario Ombudsman Paul Dubé today shared new resources to inform municipal councils and their constituents about changes to the open meeting rules that take effect on New Year’s Day. Two new “tip cards” are available on the Ombudsman’s website starting today and are …

Ombudsman to investigate incident at Niagara council meeting

(TORONTO – December 14, 2017) Ontario Ombudsman Paul Dubé today informed the Regional Municipality of Niagara that he will conduct a formal investigation into an incident at a council meeting on December 7, when a journalist and a citizen blogger were reportedly asked to leave the premises and had …

Speaker's Corner: Making police accountable long overdue (Law Times)

Law Times Ombudsman Paul Dubé Speaker's Corner November 27, 2017 There are many communities that have for years decried a crisis of confidence in Ontario police. The province’s much-anticipated new omnibus policing legislation, packaged as the Safer Ontario Act, 2017, appears to have been met with …

Statement by Ontario Ombudsman Paul Dubé on announcement of new policing legislation

(November 2, 2017) The new package of policing legislation tabled by the government today is a welcome response to numerous recommendations my office has made to improve the oversight and accountability of policing in Ontario.   In particular, the proposed police oversight changes will extend my …

Newsletter - "I look for win-win-win situations": Ombudsman on The Agenda

Newsletter - "I look for win-win-win situations": Ombudsman on The Agenda …

BACKGROUNDER - A Test of Wills Key Dates

February 15, 2002 - Linda Mariani reported missing. March 2002 - Richard Wills makes separation agreement with wife. June 4, 2002 - Wills transfers $120,000 to wife from bank credit line. June 6, 2002 - Wills transfers joint interest in property to wife. June-December 2002 - Wills hires lawyers …

Newsletter - Toronto school boards accept Ombudsman's 42 recommendations to improve busing this Fall

Newsletter - Toronto school boards accept Ombudsman's 42 recommendations to improve busing this Fall …

Newsletter - Ontario Ombudsman Paul Dubé releases 2017-2017 Annual Report

Newsletter - Ontario Ombudsman Paul Dubé releases 2017-2017 Annual Report …

Newsletter - Ombudsman Paul Dubé: "I'm here to help"

Newsletter - Ombudsman Paul Dubé: "I'm here to help" …

Boards mishandled school bus driver shortage, Ombudsman finds; Recommendations accepted, improvements in place for new school year

(TORONTO – August 10, 2017) - Toronto’s two largest school boards have taken steps to prevent another bus driver shortage this fall, after an investigation by Ontario Ombudsman Paul Dubé revealed their “actions and inactions” led to thousands of students being stranded as school began last …

Ombudsman finds Ministry bound by its own red tape

TORONTO (September 1, 2005) - Bureaucratic obfuscation, errors, excuses and omissions are just some of the criticisms Ombudsman André Marin leveled at officials at the Ministry of Health and Long-Term Care in his report titled, " From Hope to Despair ". The Special Ombudsman Response Team's (SORT) …

Children with severe disabilities focus of Ombudsman’s first Special Investigation

TORONTO (April 25, 2005) –  The Ombudsman of Ontario, André Marin, announced the  launch of a new special Ombudsman response team and its first major investigation at a press conference held earlier today. Mr. Marin said the primary focus of the investigation will be whether parents of children …

Ontario’s most vulnerable are losing out

TORONTO, Ontario (May 31, 2006) – Ontario’s disabled have lost out on disability benefits to the tune of at least $6 million, as a result of delays in processing their applications for support by the Ministry of Community and Social Services’ Ontario Disability Support Program and the impact of a …

Ontario’s Family Responsibility Office dropped the ball in collecting delinquent child support

TORONTO, Ontario (August 9, 2006) – In his most recent report titled, “ It's All in the Name ,” Ontario’s Ombudsman André Marin found that the Ontario Family Responsibility Office needs to accept greater responsibility for ensuring that the rights of Ontario’s Families are protected in the …

MPAC in credibility crisis

TORONTO, Ontario (March 28, 2006) – The Municipal Property Assessment Corporation (MPAC) is experiencing a crisis of credibility and must take real and concrete steps to improve public confidence in the assessment system, Ombudsman André Marin said at a press conference announcing the release of …

Ombudsman’s intervention resolves mental health services crisis

OTTAWA (April 13, 2007) – Traumatized children of Ontario soldiers serving in Afghanistan will get the mental health services they need in the wake of the latest investigation by Ombudsman André Marin. Premier Dalton McGuinty has accepted the Ombudsman’s recommendations that the province ensure …

Ombudsman urges regulation of lotteries to restore trust, Province and OLG vow to act on recommendations

TORONTO (March 26, 2007) – Ontario Ombudsman André Marin today called on the provincial government to regulate its lottery system as it does other gaming activities, in the wake of his office’s special investigation into the problem of “insider” theft and fraud involving Ontario Lottery and Gaming …