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Newsletter - Building bridges: Ombudsman visits Grassy Narrows

Newsletter - Building bridges: Ombudsman visits Grassy Narrows …

An interview with Diana Cooke, Director, Children and Youth Unit, Ontario Ombudsman (OBA)

Laura Pettigrew October 23, 2023 This link opens in a new tab Ontario Bar Association   I have had the pleasure of working with Diana Cooke for several years. Diana is the Director of Children and Youth at Ombudsman Ontario. Previously, she worked at the Office of the Provincial Advocate for …

Newsletter - Annual Report: Ombudsman underlines value of independent oversight

Newsletter - Annual Report: Ombudsman underlines value of independent oversight …

General videos

On this page, you'll find presentations, speeches, and other select video resources related to our oversight in Ontario. For a full list of videos, visit our YouTube channel . Find out more about our oversight in Ontario . All videos have closed captions enabled. General Ombuds Day Every second …

Statement from Ontario Ombudsman Paul Dubé for Ombuds Day, October 12

(TORONTO – October 12, 2023) Today is Ombuds Day, an annual, internationally observed opportunity to educate and raise awareness among the public about Ombudsman offices like ours – the roles we play, the services we offer, and most importantly, the value we provide. This year’s Ombuds Day theme, …

Correctional facilities continue to bring in the most complaints and inquiries to provincial ombudsman: report (The Trillium)

Sneh Duggal The Trillium October 5, 2023 An inmate was left waiting with “extreme tooth pain” despite making seven requests to see a dentist. Another was placed in the same range as an inmate charged with stabbing him, and who had also started extorting him. A third had a seizure, fell and had a …

Ombudsman underlines value of independent oversight

(TORONTO – October 5, 2023) Releasing his eighth Annual Report today, Ombudsman Paul Dubé reflected on how his office’s “stronger, broader, more consistent oversight” has helped more vulnerable Ontarians and improved public services. Two significant expansions of his mandate, a global pandemic, and …

Newsletter - Ombudsman finds Ontario’s long-term care inspections “collapsed” during first deadly weeks of COVID-19 pandemic

Newsletter - Ombudsman finds Ontario’s long-term care inspections “collapsed” during first deadly weeks of COVID-19 pandemic …

Ombudsman's message for National Day of Truth and reconciliation, September 30, 2023

(September 29, 2023)  It is essential that as a province, and as a nation, we continue to recognize the tragic effects of residential schools on the Indigenous children who attended those schools, and on the survivors who continue to live with those experiences. As part of our commitment to …

Long-term care inspections system was overwhelmed by first wave of COVID-19, ombudsman finds (Toronto Star)

Kristin Rushowy, Queen's Park Bureau This link opens in a new tab Toronto Star September 7, 2023 With winter on the horizon and an expected uptick in COVID-19 cases, it’s time for the government to ensure inspections and other improved safety measures are in place for long-term care homes in the …

Living conditions ‘like hell’: Ontario Ombudsman reports on pandemic LTC inspection failures (The Trillium)

Jessica Smith Cross This link opens in a new tab The Trillium September 7, 2023      At the height of the first wave, a staff person at the Orchard Villa long-term care home reported to a provincial government inspector that “there is no staff to feed and care for residents, and that living …

Ontario ombudsman urges stronger enforcement of LTC rules (Global News)

Allison Jones The Canadian Press September 7, 2023 Ontario’s Ministry of Long-Term Care needs to ensure in-person inspections of nursing homes can take place in a future pandemic and that inspectors can immediately act when residents are at risk of ongoing serious harm, the province’s ombudsman …

Ontario's LTC inspection system fell apart during 1st COVID-19 wave: report (CBC)

Adam Carter This link opens in a new tab CBC News September 7, 2023 Ontario's long-term care inspection system was totally overwhelmed during the first wave of the COVID-19 pandemic, and the ministry overseeing care homes was caught unprepared and unable to ensure the safety of residents and staff, …

Ontario government oversight of long-term care homes 'largely collapsed' during pandemic, ombudsman finds (CTV News)

Codi Wilson This link opens in a new tab CTV News September 7, 2023 The Ministry of Long-Term Care’s oversight mechanisms “largely collapsed” when the COVID-19 pandemic hit, with on-site inspections of long-term care homes grinding to a halt for nearly two months during the first wave of the …

Long-term care inspection system collapsed during deadly first weeks of COVID-19 pandemic, Ontario Ombudsman finds

(TORONTO – September 7, 2023) Ombudsman Paul Dubé today called for an overhaul of Ontario’s long-term care inspection system, after his latest investigation found it was completely overwhelmed during the first wave of COVID-19. There were no inspections of long-term care homes for seven weeks in …

Newsletter - Ombudsman calls for updates to strengthen Child, Youth and Family Services Act, 2017

Newsletter - Ombudsman calls for updates to strengthen Child, Youth and Family Services Act, 2017 …

The role of Ombudsman in the world: Between reality and possibility

This link opens in a new tab Ombudsman's Presentation - The role of Ombudsman in the world: Between reality and possibility (accessible PDF) INTERNATIONAL CONFERENCE OF OMBUDSMAN SEPTEMBER 21, 2023 ROME, ITALY THE ROLE OF OMBUDSMAN IN THE WORLD: BETWEEN REALITY AND POSSIBILITY Session 1: The …

Newsletter - Interim French Language Services Commissioner to investigate unilingual government out-of-home advertising

Newsletter - Interim French Language Services Commissioner to investigate unilingual government out-of-home advertising …

Codes of Conduct, Complaint and Inquiry Protocols, and Appointing Integrity Commissioners

More Integrity Commissioner resources: NEW in 2024 – Combined guide: Codes of Conduct and Integrity Commissioners: Guide for Municipalities, including best practices for integrity commissioners. - Order your hard copy here! Municipal Integrity Commissioners: Best Practice Guide Codes of Conduct, …

Luncheon welcoming CCPO members, hosted by Her Honour Lt. Governor Elizabeth Dowdeswell

This link opens in a new tab Ombudsman's Remarks - Luncheon hosted by Her Honour Lt. Governor Elizabeth Dowdeswell (accessible PDF) Remarks – Ombudsman Paul Dubé Luncheon hosted by Her Honour Lt. Governor Elizabeth Dowdeswell June 6, 12 p.m. Thank you for those kind words, your Honour, for your …