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Increase in cases means help for more Ontarians: Ombudsman

(TORONTO – August 10, 2022) Ontario Ombudsman Paul Dubé today reported that public concerns and complaints to the provincial watchdog have returned almost to pre-pandemic levels. His office fielded 25,161 complaints and inquiries in fiscal 2021-2022, an increase of 25% over the previous year. Most …

Newsletter - Coming soon: Watch for our 2021-2022 Annual Report!

Newsletter - Coming soon: Watch for our 2021-2022 Annual Report! …

Newsletter - Celebrating the 2SLGBTQIA+ community at Youth Pride Durham

Newsletter - Celebrating the 2SLGBTQIA+ community at Youth Pride Durham …

Newsletter - How we helped displaced Ukrainians obtain Ontario driver’s licences, Toronto Newcomer Day

Newsletter - How we helped displaced Ukrainians obtain Ontario driver’s licences, Toronto Newcomer Day …

Ombudsman finds 'deficiencies' in closures of youth jail programs in Northern Ontario (Law Times)

This link opens in a new tab Law Times Katrina Eñano May 4, 2022 Ontario Ombudsman Paul Dubé has found several “deficiencies” in the planning and implementing of the closures of youth jail programs in Kenora and Thunder Bay last year. In Mar. 2021, Ontario’s Ministry of Children, Community and …

Ombudsman report details failures by province in handling closure of youth detention facilities (TBnewswatch.com)

This link opens in a new tab TBnewswatch.com Doug Diaczuk April 27, 2022 The sudden closure of two youth custody and detention programs in Northern Ontario by the province last spring was significantly flawed says the Ontario Ombudsman, due to a lack of transparency and overt secrecy, leaving …

Newsletter - Ombudsman calls for transparency, consultation in planning youth custody and detention closures

Newsletter - Ombudsman calls for transparency, consultation in planning youth custody and detention closures …

Ontario’s ‘secrecy’ when closing youth jails hurt Indigenous teens, ombud finds (The Star)

Brendan Kennedy This link opens in a new tab The Star April 26, 2022 Provincial government officials “deliberately avoided transparency” when they abruptly closed two youth jails in northern Ontario last year, leaving staff in the dark while failing to consider the best interests of the Indigenous …

Ontario ombudsman's report details flawed closures of youth justice programs in northwest (CBC)

This link opens in a new tab CBC April 26, 2022 The government was wrong and unreasonable in how it closed custody and detention programs at youth justice facilities in Ontario's northwest region last year, the provincial ombudsman has concluded. The Ministry of Children, Community and Social …

Ombudsman calls for transparency, consultation in planning youth custody and detention program closures

(TORONTO – April 26, 2022) Government officials’ overreliance on secrecy in planning the abrupt closure of two youth custody and detention programs in Northern Ontario last year came at a price, Ombudsman Paul Dubé says in his latest report, released today. The secure custody and detention programs …

Indigenous people

What you should know We are: Independent – not part of the government Confidential – we will protect your privacy Free – there is no fee for our services Impartial – we don’t take sides, we promote fairness We can help you if: You feel you were treated unfairly You have questions or concerns about …

Laurentian neglected obligations under French Language Services Act, says language commissioner (CTV)

Ian Campbell CTV March 31, 2022   A new report says Laurentian University, the Ministry of Francophone Affairs and the Ministry of Colleges and Universities neglected their obligations under the law when French language programs were cut. When the university declared insolvency last February, it …

Laurentian University violated French Language Services Act when it cut programs: report (CBC)

This link opens in a new tab CBC News March 31, 2022 Sudbury's Laurentian University violated Ontario's French Language Services Act when it cut 29 French-language programs in April 2021, according to a new report from the province's French language services commissioner. In her report, Kelly …

Laurentian program cuts violated French Language Services Act, commissioner finds (Sudbury.com)

Jenny Lamothe This link opens in a new tab Sudbury.com March 31, 2022 Laurentian University “neglected their obligations under the F rench Language Services Act during the university's financial restructuring process” the French Language Services Commissioner of Ontario said today. On March 31, …

Newsletter - Laurentian University and province failed to protect French programs from cuts during restructuring, Commissioner reports

Newsletter - Laurentian University and province failed to protect French programs from cuts during restructuring, Commissioner reports …

Laurentian University and province failed to protect French programs from cuts during restructuring, Commissioner reports

(TORONTO – March 31, 2022) Laurentian University, the Ministry of Francophone Affairs and the Ministry of Colleges and Universities neglected their obligations under the French Language Services Act during the university’s financial restructuring process, French Language Services Commissioner Kelly …

Newsletter - Helping students where they live: Ombudsman staff reach out to provincial and demonstration schools

Newsletter - Helping students where they live: Ombudsman staff reach out to provincial and demonstration schools …

Newsletter - Ombudsman receives more than 1,200 COVID-19 related complaints about government policy changes

Newsletter - Ombudsman receives more than 1,200 COVID-19 related complaints about government policy changes …

Ontario Ombudsman's French Language Services Unit develops tool to assess French-language services (Law Times)

Katrina Eñano This link opens in a new tab Law Times January 10, 2022 The Office of the Ombudsman of Ontario’s French Language Services Unit has developed a diagnostic tool which is intended to assist the government in planning and evaluating French-language services across the province. The …

French language services commissioner said ‘adequate planning’ would have resolved most complaints (QP Briefing)

Sneh Duggal This link opens in a new tab QP Briefing December 10, 2020 French Language Services Commissioner Kelly Burke said most of the complaints her office has received about access to services and materials in French could have been avoided with "adequate planning." Upon tabling her first …