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Municipal closed meeting investigators

In Ontario, municipalities are required to appoint an investigator specifically to look at complaints about closed meetings; this could be the Ombudsman or another investigator. This database lists all municipalities in Ontario and their designated closed meeting investigators. In this directory, " …

Organizations you can complain about

Our role is to make sure Ontario government and public services treat you fairly. We take complaints about more than 1,000 provincial government and other public sector organizations.  These include: Provincial ministries and programs Crown corporations Administrative tribunals Agencies, boards and …

Frequently Asked Questions (FAQ)

About the Ombudsman of Ontario and our services Services for children and youth School boards Colleges, universities and other post-secondary programs Towns, cities and municipalities About the Ombudsman of Ontario and our services What is an ombudsman? An ombudsman is an independent official who …

Newsletter

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Media releases

Media releases …

News

Search by Media releases Speeches and articles Newsletter You can contact us here with a media request . … Read news and articles about Ombudsman Ontario, or sign up for our monthly newsletter! … …

It’s your right to be treated fairly

We make sure you’ve been treated fairly by Ontario government and public services. We are free, independent, and impartial. … It’s your right to be treated …

Newsletter - Ombudsman kicks off 50th anniversary year with Good Governance Awards

Newsletter - Ombudsman kicks off 50th anniversary year with Good Governance Awards …

Ombudsman Ontario kicks off 50th anniversary year with Good Governance Awards

(TORONTO – February 28, 2025) Ontario Ombudsman Paul Dubé today announced a new award for public sector bodies that have demonstrated exemplary administrative practices – the Ombudsman’s Award for Good Governance – as part of his office’s 50th anniversary activities. Awards will be given to …

Newsletter - We’re hiring! Help us spread the word!

Newsletter - We’re hiring! Help us spread the word! …

Newsletter - French Language Services Commissioner urges Ontario to create a digital directory of public services that must be available in French

Newsletter - French Language Services Commissioner urges Ontario to create a digital directory of public services that must be available in French …

Commissioner urges Ontario to create a digital directory of public services subject to the FLSA

French Language Services Commissioner presents his 2023-2024 Annual Report; urges Ontario to create a digital directory of public services subject to the French Language Services Act (TORONTO, December 5, 2024) – In his 2023-2024 Annual Report, released today, French Language Services Commissioner …

Newsletter - Listening to youth in custody: Inside Roy McMurtry Youth Centre

Newsletter - Listening to youth in custody: Inside Roy McMurtry Youth Centre …

Newsletter - Here to hear you: Amplifying ‘Ombuds’ in October

Newsletter - Here to hear you: Amplifying ‘Ombuds’ in October …

Newsletter - Ombudsman launches investigation into child welfare practice of placing children and youth in hotels, offices and trailers

Newsletter - Ombudsman launches investigation into child welfare practice of placing children and youth in hotels, offices and trailers …

Ombudsman to investigate child welfare practice of placing children and youth in hotels, motels, offices and trailers

(TORONTO – September 5, 2024) Ontario Ombudsman Paul Dubé today announced an investigation into the practice of child welfare agencies placing young children and teens in hotels, motels, offices and trailers. The Ombudsman launched the investigation on his own initiative in light of several reports …

Codes of Conduct and Integrity Commissioners - Guide for Municipalities

Codes of Conduct and Integrity Commissioners - Guide for Municipalities Codes of Conduct and Integrity Commissioners - Guide for Municipalities (accessible PDF) Top 10 best practices Municipalities should: Remove barriers to making complaints Include reasonable time limits for filing/review of …

Newsletter - Ombudsman releases new integrity guide at Ontario's largest municipal conference

Newsletter - Ombudsman releases new integrity guide at Ontario's largest municipal conference …

Newsletter - French Language Service Commissioner urges Ontario to respect law; make all out-of-home advertising bilingual

Newsletter - French Language Service Commissioner urges Ontario to respect law; make all out-of-home advertising bilingual …

Ontario government urged to make public health ads bilingual after investigation reveals shortfalls (Law Times)

Angelica Dino 24 July, 2024 This link opens in a new tab Law Times News French Language Services Commissioner Carl Bouchard has released a report urging the Ontario government to ensure all out-of-home advertising is bilingual. This follows an investigation which found that the government …