Search

Displaying 1141 - 1160 of 5133

Message from the Ombudsman

Message from the Ombudsman …

Ongoing investigations

Ombudsman Ontario conducts investigations to ensure public sector organizations serve Ontarians fairly, efficiently, and transparently. When systemic issues or widespread concerns arise, we launch in-depth investigations to uncover the root causes and recommend solutions. Our ongoing investigations …

Notification of death or serious bodily harm

Municipalities and local boards

Municipalities and local boards …

Keyword Directory

Use our alphabetical listing below to browse keywords and read the reports or letters containing them. You can also try searching the digest with our search function . … Keyword …

Open meetings: Case digest

Welcome to the Ontario Ombudsman's open meeting case digest Municipal meetings should always be open to the public, with a few narrow exceptions. Ontario municipalities are required to appoint an investigator for complaints about  municipal meetings that are not open to the public; this can be the …

Investigations

We investigate major systemic issues under the Ombudsman Act and make recommendations to improve public services. These recommendations have resulted in benefits to millions of Ontarians. Among those benefits: Expanded screening of newborn babies for metabolic diseases A more secure lottery system …

Careers

Join our team at Ombudsman Ontario We are looking for dedicated professionals who: Share our passion for public service Are eager to contribute to meaningful change Life at Ombudsman Ontario When you join Ombudsman Ontario, you become part of a team that values integrity, accountability and …

Speeches and articles

Speeches and articles …

Submissions to government

The Ombudsman and French Language Services Commissioner provide expert input on proposed legislation, drawing on their extensive experience addressing systemic issues and ensuring fairness. Their insights help shape laws that better serve and protect the rights of all Ontarians. Read the …

Municipal meetings

In Ontario, under the Municipal Act , municipalities are required to appoint an investigator to take complaints about closed meetings. This could be the Ombudsman or another investigator.  Please note that although the Ombudsman is not the designated closed meeting investigator for all …

Annual reports

The annual reports of the Ombudsman and French Language Services Commissioner provide concrete examples about how we’ve prompted improvements to government and public services. They also share updates on how organizations have implemented our recommendations from past investigations. Take a look at …

Case stories

Every year, we help thousands of people solve problems with government and public sector services. These case stories show how we work to ensure Ontarians are treated fairly – an essential part of protecting rights and ensuring fairness in public services. You can search our case stories by year or …

File your complaint

Find more help

While we can help solve complaints about more than 1,000 government and public sector bodies, there are some organizations we can’t take complaints about. If your issue isn’t something we can help with, we’ll guide you to the right place. Contact us for help. The list of organizations below may be …

Municipal closed meeting investigators

In Ontario, municipalities are required to appoint an investigator specifically to look at complaints about closed meetings; this could be the Ombudsman or another investigator. This database lists all municipalities in Ontario and their designated closed meeting investigators. In this directory, " …

Organizations you can complain about

Our role is to make sure Ontario government and public services treat you fairly. We take complaints about more than 1,000 provincial government and other public sector organizations.  These include: Provincial ministries and programs Crown corporations Administrative tribunals Agencies, boards and …

Frequently Asked Questions (FAQ)

About the Ombudsman of Ontario and our services Services for children and youth School boards Colleges, universities and other post-secondary programs Towns, cities and municipalities About the Ombudsman of Ontario and our services What is an ombudsman? An ombudsman is an independent official who …

Newsletter

Newsletter …

Media releases

Media releases …