Accessibility Standards for Customer Service The following policy, practices and procedures have been established by the Office of the Ontario Ombudsman (“the Ontario Ombudsman”) to govern the provision of its services in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 …
Key Principles Towards Ensuring Effective Parliamentary Ombudsman Institutions in Canada What is a Parliamentary Ombudsman? Over the last 60 years, Canadian provinces and territories have established independent offices, reporting directly to their Legislative Assembly or Provincial Parliament, …
O N TA R I O ’ S WATC H D O G • C H I E N D E G A R D E D E L’ O N TA R I O ANNUAL REPORT 2024 – 2025 Facebook: Ontario Ombudsman X.com: @Ont_Ombudsman and @Ont_OmbudsmanFR YouTube: OntarioOmbudsman Instagram: OntOmbuds ANNUAL REPORT 2024 –2025 IS SN 1 70 8- 08 51 Office of the Ombudsman of Ontario …
Aussi disponible en français Annual Report 2024-2025 Facts and highlights By the numbers – cases (complaints and inquiries) received Total cases received between April 1, 2024 and March 31, 2025: 30,675 (up 13% from fiscal 2023-2024) 42% of all cases were closed within one week, 53% within two …
Aussi disponible en français Check against delivery Annual Report 2024-2025 Ombudsman’s opening remarks Bonjour, boozhoo, and good morning to everyone present and those joining us online today. I want to acknowledge that we are gathered on the traditional territory of the Mississaugas of the …
Ombudsman Report Investigation into a complaint about a meeting of council for the City of Kitchener on August 14, 2023 Paul Dubé Ombudsman of Ontario June 2025 Investigation into a complaint about a meeting of council for the City of Kitchener on August 14, 2023 June 2025 1 Complaint 1 My Office …
