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ATTENTION – OFFICE CLOSED – MONDAY, OCTOBER 13: The Office of the Ombudsman of Ontario will be closed on Monday, October 13. Our phone lines will also be closed. Our services will resume on Tuesday, October 14 at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.

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Displaying 4921 - 4940 of 5039
2021-Q2-B-Finlay-EN-accessible.pdf

PDF∙13.57 KB∙Last Modified: 29 Oct 2020

Office of the Ombudsman of Ontario Barbara Finlay, Deputy Ombudsman Travel and Hospitality Expenses for travel completed from July 1, 2020 to September 30, 2020 Event Date (s) Travel Expenses Purpose Nothing to Report Total Travel Expenses Hosting Nothing to Report Total Hospitality Expenses Total …
2021-Q3-B-Finlay-FR-accessible.pdf

PDF∙18.11 KB∙Last Modified: 19 Jan 2021

Bureau de l'Ombudsman de l'Ontario Barbara Finlay, Ombudsman adjointe Frais de voyage et d'accueil pour les déplacements effectués du 1er octobre 2020 au 31 décembre 2020 Date (s) de l'événement Frais de voyage Déplacements - But et lieu Rien à signaler Total des frais de voyage Frais d'accueil …
2023-Q3-B-Finlay-EN-accessible.pdf

PDF∙48.36 KB∙Last Modified: 2 Mar 2023

Office of the Ombudsman of Ontario Barbara Finlay, Deputy Ombudsman Travel and Hospitality Expenses for travel completed from October 1, 2022 to December 31, 2022 Travel Date (s) Travel Expenses October 17-19, 2022 Purpose Attended the Forum of Canadian Ombudsman (FCO) and Association of Canadian …
Fort-Erie-Nov-19-CiC-mtg-FR.pdf

PDF∙190.99 KB∙Last Modified: 22 Apr 2025

Le 9 janvier 2014 Doug Martin, maire Carolyn Kett, secrétaire municipale Ville de Fort Erie 1, promenade Municipal Centre Fort Erie (Ontario) L2A 2S6 Objet : Plainte sur une réunion à huis clos – réunion extraordinaire du Conseil en Comité le 19 novembre 2013 Monsieur, Madame, Par la présente, je …
Know-Your-Rights-in-Care-FR-IND-accessible.pdf

PDF∙540.35 KB∙Last Modified: 11 Jan 2021

O N TA R I O O N TA R I O ’ S WAT C H D O G Connais tes droits pendant la prise en charge En tant que jeune pris(e) en charge*, tu as des droits. Ceci signifie que tu as droit à certaines choses pendant que tu reçois des services. BONS SOINS SÉCURITÉ TON DOSSIER Si tu crois que tes droits ne sont …
Letter-Nov-29-2011.pdf

PDF∙1.1 MB∙Last Modified: 22 Apr 2025

November 29, 2011 Mr. Jim Roman, Clerk-Treasurer The Corporation of the Township of Larder Lake P.O. Box 40 Larder Lake ON P0K 1L0 Dear Mr. Roman, Re: Ombudsman review of complaint regarding the Township’s September 1, 2011 meeting I am writing further to our telephone conversation of November 23 …
lhin-remarks-en_1.pdf

PDF∙270.52 KB∙Last Modified: 7 May 2025

The LHIN Spin – Ombudsman’s Remarks André Marin Everyone here is familiar with the high stakes of health care decision-making. Even though governments put billions of tax dollars into hospital services, there is always a need for more. Everyone wants top-quality care as close to home as possible, …
35_things-fr-accessible.pdf

PDF∙155.05 KB∙Last Modified: 6 Jul 2017

35 choses à savoir de l’Ombudsman de l’Ontario Depuis que le Bureau de l’Ombudsman de l’Ontario a ouvert ses portes il y a 35 ans, nous sommes venus en aide à des centaines de milliers de plaignants aux prises avec les services gouvernementaux et nous avons contribué à améliorer la gouvernance pour …
Ombudsman-Ontario-Lettre-finale-Canton-de-Prince-Janvier-2023-FR-accessible.pdf

PDF∙246.54 KB∙Last Modified: 19 Dec 2022

J. Paul Dubé, Ombudsman PAR COURRIEL Le 3 janvier 2023 Au Conseil du Canton de Prince 3042 Second Line West Prince Township, ON P6A 6K4 Aux membres du Conseil du Canton de Prince Objet : Plaintes sur une réunion à huis clos Je vous écris à la suite de notre conversation téléphonique du 12 octobre …
NDAC-closing-letter-Dec-9-mtg-final1-FR.pdf

PDF∙168.14 KB∙Last Modified: 22 Apr 2025

Le 14 février 2013 Gary Murphy Secrétaire de la Commission Niagara District Airport Commission 468, chemin Niagara Stone Niagara-on-the-Lake (Ontario) L0S 1J0 Objet : Plainte concernant la réunion à huis clos du 9 décembre 2012 entre des membres de la Niagara District Airport Commission et des …
Ask-the-Ombudsman-Ojibway-youth.pdf

PDF∙209.9 KB∙Last Modified: 4 Nov 2020

ᐊᐧᓇᐸᓐᒋᑫᐧᐃᓂᒃ ᐃᔑᑲᐧᑫᒋᒥᐧᐁᓐ ᐊᐱᓄᒋᔓᒃ ᑲᔦ ᐅᔥᑲᑎᓴᒃ ᑲᑲᓇᐧᐁᓐᑕᑯᓯᐧᐊᒡ ᐅᓇᐧᑫᑕᑯᐧᐃᓂᐧᐊ ᐧᐁᑯᓀᓐ ᑫᑭᐅᓐᒋ ᑲᓄᓇᐧᑲᐸᓐ ᐊᐧᓇᐸᓐᒋᑫᐧᐃᓐ ᑲᐊᐱᑕᒃ? ᐊᓂᓐ ᑫᐃᔑᒋᑫᒡ ᐊᐧᓇᐸᓐᒋᑫᐧᐃ ᐊᓄᑭᐧᐃᑲᒥᑯᒃ? ᑭᑎᓀᑕᓐ ᐃᓇ ᐁᐱᓯᓐᑕᑯᓯᐧᐊᓐ, ᐧᐁᐧᐁᓂ ᐁᑐᑕᑯᓯᐧᐊᓐ, ᑫᒪ ᑲᔦ ᐁᑭᓇᐧᐃᐃᔓᔭᓐ ᑫᑭᐅᒋᐧᐃᑐᑲᑯᔭᓐ? ᓂᐧᐃᑐᑲᐧᐊᒥᓐ ᐧᐁᓀᓇᒃ ᐅᒪᒥᔑᑫᒧᐧᐃᓂᐧᐊ ᐧᐁᑎ ᐅᓐᑌᕆᐅ ᐅᑭᒪᐧᐃ ᐊᓄᑭᐧᐃᑲᒥᑯᓐ. ᐅᐅᒪ ᐊᐧᓇᐸᓐᒋᑫᐧᐃᓐ ᑲᐊᐱᑕᒃ ᐊᐱᓄᒋᔥ ᑲᔦ ᐅᔥᑲᑎᔅ …
Need-direction-FR-accessible.pdf

PDF∙409.58 KB∙Last Modified: 4 May 2020

O N TA R I O C H I E N D E G A R D E D E L’ O N TA R I O Vous cherchez des directions ? Nous pouvons vous aider. Vous pouvez vous plaindre à l’Ombudsman si vous avez un problème non résolu avec l’un de ces organismes fnancés par des fonds publics en Ontario : u u u u Organismes du gouvernement …
Welland-FINAL-2014-accessible.pdf

PDF∙1.2 MB∙Last Modified: 17 Sep 2018

Ombudsman Report Investigation into multiple closed meetings by Council for the City of Welland from June 2012 to May 2014 “Property and Propriety” André Marin Ombudsman of Ontario November 2014 Table of Contents Table of Contents …
Your-right-to-receive-services-in-French-accessible.pdf

PDF∙551.76 KB∙Last Modified: 11 Feb 2025

FRENCH LANGUAGE SERVICES UNIT O N TA R I O ’ S WAT C H D O G • C H I E N D E G A R D E D E L’ O N TA R I O It’s your right to receive services in French from the Government of Ontario. If your experience with public services in French (online, in writing, over the phone, or in person) is …
Complaint-procedure-tips-EN-accessible.pdf

PDF∙83.96 KB∙Last Modified: 29 Nov 2017

Tips for Municipal Complaint Resolution Policies 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Every municipality should have a general complaint policy approved by council. The complaint policy should be publicly posted. The policy should specify if anonymous complaints will be accepted. There should be a …
Cochrane-Report-Final-accessible.pdf

PDF∙1.13 MB∙Last Modified: 25 Jul 2018

Ombudsman Report Investigation into whether Council for the Town of Cochrane held an illegal closed meeting on January 27, 2015 André Marin Ombudsman of Ontario April 2015 Complaint 1 On February 3, 2015, my Office received a complaint about a closed session held by council for the Town of Cochrane …
Markstay-Warren-closing-letter-July-and-Aug-2013.pdf

PDF∙248.43 KB∙Last Modified: 22 Apr 2025

December 19, 2013 Mayor Sonja Flynn and CAO/Clerk Denis Turcot Municipality of Markstay-Warren 21 Main Street South Markstay, Ontario P0M 2G0 Dear Mayor Flynn and Mr. Turcot, Re: Review of July 15 and August 15, 2013 Closed Meetings I am writing further to our discussion on December 16, 2013 …
Cochrane-Report-Final-FR-accessible.pdf

PDF∙1.11 MB∙Last Modified: 22 Aug 2018

Rapport de l’Ombudsman Enquête visant à déterminer si le Conseil de la Ville de Cochrane a tenu une réunion à huis clos illégale le 27 janvier 2015 André Marin Ombudsman de l’Ontario Avril 2015 Plainte 1 Le 3 février 2015, mon Bureau a reçu une plainte à propos d’une séance à huis clos tenue par le …
Ask-the-Ombudsman-Moose-Cree-serviceproviders.pdf

PDF∙259.52 KB∙Last Modified: 4 Nov 2020

Kekwān oma awāsis oskinekew piskihc? Kakwecim Otamestamākew Naskewasihtaw Owecihiwewa Kahkilaw awenak e-nakāskākot oma Awāsis Oskinekew nesta peyakotenaw Wecihiwewin, 2017 – tāpiskoc ohi Awāsis ka Wecihit, wāskahikan masinahikan ka kitenimiht ita awāsis(ahpo māmawi), keskweyaw notokolon wāskahikan …
Aburg-JanFeb12-EN-accessible.pdf

PDF∙1.17 MB∙Last Modified: 30 Oct 2018

Ombudsman Report Investigation into closed meetings by Town of Amherstburg Council on January 9 and February 13, 2012 André Marin Ombudsman of Ontario July 2012 Complaints 1 Our Office received two complaints that on January 9, 2012, Council for the Town of Amherstburg went in camera to discuss my …

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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Ombudsman Ontario

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info@ombudsman.on.ca

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