Skip to main content
Ombudsman Ontario Home

Ombudsman Ontario

Secondary navigation

  • About us
  • Contact us
  • News
  • Careers
Français
Français

Main navigation

  • Make a complaint
    • What you can expect
    • What we can help you with
    • File your complaint
    • Frequently asked questions
  • Help for…
    • Indigenous people
    • Children, youth and families
    • French speakers
  • Our work
    • Case stories
    • Investigations
    • Annual reports
    • Municipal meetings
    • Submissions to government
    • Brochures, posters and resources
    • Outreach and engagement
  • Info for public bodies and officials
    • What to expect if we contact you
    • Members of Provincial Parliament
    • Provincial government
    • Municipal government
    • Services for children and youth
    • Services for French speakers
    • School boards
    • Training and education
    • Questions and inquiries

Main navigation

  • Make a complaint
    • What you can expect
    • What we can help you with
    • File your complaint
    • Frequently asked questions
  • Help for…
    • Indigenous people
    • Children, youth and families
    • French speakers
  • Our work
    • Case stories
    • Investigations
    • Annual reports
    • Municipal meetings
    • Submissions to government
    • Brochures, posters and resources
    • Outreach and engagement
  • Info for public bodies and officials
    • What to expect if we contact you
    • Members of Provincial Parliament
    • Provincial government
    • Municipal government
    • Services for children and youth
    • Services for French speakers
    • School boards
    • Training and education
    • Questions and inquiries

Secondary navigation

  • About us
  • Contact us
  • News
  • Careers
Ombudsman Ontario Home

Ombudsman Ontario

Français

Search

Refine your search

  • Annual Reports
  • Case Stories
  • Investigations
  • Municipal Meetings
  • Submissions to government

Keyword

Category

  • Certificates and permits
  • Children and youth
  • Education - Daycare - Grade 12
  • Education - Post-Secondary
  • Employment
  • Energy and environment
  • French language services
  • Health
  • Law and order
  • Money and property
  • Municipalities
  • Social services
  • Transportation
Displaying 4841 - 4860 of 5138
SiteVisit1-EN.pdf

PDF∙125 KB∙Last Modified: 11 Feb 2019

1 Ministry of Education Ministère de l’Éducation Child Care Quality Assurance Assurance de la qualité and Licensing des services de garde d'enfants et délivrance de permis placeholder regional office DATE NAME ADDRESS Dear XX: RE: Site Inspection, at (List address) On (date) at approximately …
SiteVisit2-EN.pdf

PDF∙126.82 KB∙Last Modified: 11 Feb 2019

Ministry of Education Ministère de l’Éducation Child Care Quality Assurance Assurance de la qualité and Licensing des services de garde d'enfants et délivrance de permis placeholder regional office DATE NAME ADDRESS Dear XX: Re: Site Inspection at XX On (insert date of second inspection) at …
SiteVisit3-EN.pdf

PDF∙128.31 KB∙Last Modified: 11 Feb 2019

1 Ministry of Education Ministère de l’Éducation Child Care Quality Assurance Assurance de la qualité and Licensing des services de garde d'enfants et délivrance de permis placeholder regional office DATE NAME ADDRESS Dear XX: RE: Site Inspection at (List address) On (date of third inspection) at …
Toronto-CAS-Response-accessible.pdf

PDF∙237.37 KB∙Last Modified: 22 Nov 2022

CHILDREN’S AID SOCIETY OF TORONTO Response to Recommendations Arising from Brandon’s Story Recommendations Work that has been completed Actions/next steps planned 1. The Children’s Aid Society of Toronto should direct staff to comply with regulatory requirements, Standards 1, 3 and 5 of the Ontario …
Universite-Laurentienne-Discours-EN-accessible.pdf

PDF∙107.9 KB∙Last Modified: 30 Mar 2022

1 Strengthening the Designation: A Collaborative Effort Opening remarks Kelly Burke, French Language Services Commissioner March 31, 2022 Thank you all for being here this morning, and for joining us via webcast and by phone. Let us begin by recognizing that the land on which we gather, here at …
UoF-Fact-sheet-EN-accsbl.pdf

PDF∙440.75 KB∙Last Modified: 22 Feb 2019

The Code – Facts and highlights Ombudsman’s investigation and report Regulations on “reasonable” force: Page 14 Process for reporting incidents of use of force: Page 15 Process for investigating incidents of use of force: Pages 15-18 Complaint trends first flagged to Ministry: November 2010 Formal …
UofF-remarks-EN-accsbl.pdf

PDF∙443.15 KB∙Last Modified: 22 Feb 2019

The Code – Ombudsman’s remarks André Marin Today, as I release this report, I feel I should start with one of those warnings to the audience that what they are about to see and hear may be disturbing and graphic. This report is not pretty. It reveals some shocking stories, not just of violence …
USE_HONI-Response-to-Preliminary-OMB-Report-FULL.pdf

PDF∙385.01 KB∙Last Modified: 29 Jan 2019

Topic # Recommendation Response 1 Hydro One Inc. should ensure that it considers the impact on customers as its first priority throughout all project planning phases and develops appropriate mitigation strategies and contingency plans. Hydro One has modified its project delivery methodology to …
IALC-remarks-EN.pdf

PDF∙19.67 KB∙Last Modified: 27 Jun 2019

International Association of Language Commissioners' VIth Annual International Conference Paul Dubé Ontario Ombudsman Toronto, Ontario June 26, 2019 Good morning everyone. We acknowledge we are hosted on the lands of the Mississaugas of the Anishinaabe, the Haundenosaunee Confederacy and the …
MunicipalWorld-Feb2018.pdf

PDF∙396.09 KB∙Last Modified: 2 Feb 2018

FEBRUARY 2018 | MUNICIPAL WORLD | 29 Ontario municipalities and its citizens are mark- ing an important anniversary with the arrival of this new year. It has been exactly 10 years since they embarked upon what was heralded as a “new era” in municipal accountability – an era that is still evolving. …
Ombudsman-Remarks-Luncheon-hosted-by-Her-Honour-Lt-Governor-Elizabeth-Dowdeswell-accessible.pdf

PDF∙172.25 KB∙Last Modified: 4 Jul 2023

Office of the Ombudsman of Ontario | Bureau de l’Ombudsman de l’Ontario 483 Bay Street / 483, rue Bay Toronto ON, M5G 2C9 Tel./Tél. : 416-586-3300 / 1- 800-263-1830 - Complaints Line | Ligne des plaintes Facsimile/Télécopieur : 416-586-3485 TTY/ATS: 1-866-411-4211 www.ombudsman.on.ca Remarks – …
Paul-Dube-2019-Online.pdf

PDF∙971.94 KB∙Last Modified: 7 May 2019

MUNICIPALWORLD.COM | REASEARCH CONTENT | MUNICIPAL WORLD | 1 Paul Dubé is the Ombudsman of Ontario, an independ- ent, impartial officer of the Legislature who oversees the administration of provincial government and broader public sector bodies and recommends solu- tions to individual and systemic …
The-role-of-Ombudsman-in-the-world-Between-reality-and-possibility-Rome,-Italy-Sept-2023-accessible.pdf

PDF∙173.69 KB∙Last Modified: 26 Sep 2023

INTERNATIONAL CONFERENCE OF OMBUDSMAN SEPTEMBER 21, 2023 ROME, ITALY THE ROLE OF OMBUDSMAN IN THE WORLD: BETWEEN REALITY AND POSSIBILITY Session 1: The Ombudsman – A bridge between citizens and local authorities (Constitution and the Ombudsman; Civil defense as a guarantee instrument) Paul Dubé – …
Bill6-Remarks-April19-accessible.pdf

PDF∙39.67 KB∙Last Modified: 17 Feb 2023

Oral submission to Standing Committee on Justice Policy regarding Bill 6, Correctional Services Transformation Act, 2018 By Barbara Finlay, Deputy Ombudsman of Ontario (Queen’s Park, Thursday, April 19, 2018, 10 a.m.) Mr. Chair, members of the Committee, I want to start by thanking you for hearing …
Ombudsman-Speaking-Notes-Bill-68-EN-accessible.pdf

PDF∙27.97 KB∙Last Modified: 17 Feb 2023

Speaking notes for Standing Committee on Social Policy re Bill 68 (Tuesday, April 11, 5:20 p.m.) 1 I greatly appreciate the opportunity to address the Standing Committee today. 2 As an Officer of the Legislative Assembly, the Ontario Ombudsman has been promoting fairness, transparency and …
rapport-annuel-2017-2018

∙432.78 KB∙Last Modified: 22 Apr 2025

Lien vers la page d'accueil Passer au Contenu Principal Carrières Formation Contacts Bulletin Plan du site English Ombudsman Facebook - S'ouvre dans une nouvelle fenêtre Ombudsman Twitter - S'ouvre dans une nouvelle fenêtre Ombudsman Youtube - S'ouvre dans une nouvelle fenêtre Ombudsman Flickr - …
Oversight-911-Backgrounder-EN-accessible.pdf

PDF∙110.13 KB∙Last Modified: 11 May 2021

Oversight 911 Backgrounder – Issues with the Ministry of Health’s ambulance investigation system Emergency services in Ontario: • Each year, paramedics attend to more than 1 million patients at a total cost of more than $1.5 billion. • When a person calls 911, their call is dealt with by an …
Ministry-Response-Final-accessible.pdf

PDF∙146.82 KB∙Last Modified: 14 May 2021

Ministry of Health Office of the Deputy Minister 777 Bay Street, 5th Floor Toronto ON M7A 1N3 Tel.: 416 327-4300 Fax: 416 326-1570 Ministère de la Santé Bureau du sous-ministre 777, rue Bay, 5e étage Toronto ON M7A 1N3 Tél. : 416 327-4300 Téléc. : 416 326-1570 182-2021-162 March 30, 2021 J. Paul …
Oversight-911-Backgrounder-FR-accessible.pdf

PDF∙386.17 KB∙Last Modified: 14 May 2021

Surveillance 911 Fiche d’information Problèmes dans le système d’enquête sur les services d’ambulance du ministère de la Santé Services d’urgence en Ontario :  Chaque année, les ambulanciers(ères) s’occupent de plus d’un million de patient(e)s, pour un coût total de plus de 1,5 milliard $.  Quand …
2019-Q3-Expense-Reporting-Summary-Barb-accessible.pdf

PDF∙16.35 KB∙Last Modified: 1 Mar 2019

Event Date (s) Purpose Airfare Rail Mileage, Taxi, Parking, Tolls Accommodation Meals and Incidentals Total October 11-20, 2018 Presented two sessions of investigative training (4 days) to managers and staff from ombudsman offices from across Netherlands and Europe at sessions hosted by the …

Pagination

  • First First page
  • Previous Previous page
  • …
  • 242
  • 243
  • 244
  • …
  • Next Next page
  • Last Last page

The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

Ombudsman Ontario Home

Ombudsman Ontario

483 Bay Street
10th floor, South Tower
Toronto, ON M5G 2C9

Toll-free (Ontario only): 1-800-263-1830
Outside Ontario: 416-586-3300
info@ombudsman.on.ca

Footer menu

  • Make a complaint
  • Help for...
  • Our work
  • About us
  • Careers

Make a complaint

  • Info for public bodies and officials
  • News

Footer buttons

  • Sign up for our newsletter
  • Contact us

Follow us

All contents © 2025 Ombudsman Ontario. All rights reserved.

Footer Utility

  • Site map
  • Accessibility