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Displaying 4181 - 4200 of 5138
MTOremarksSept27-EN-accessible.pdf

PDF∙106.22 KB∙Last Modified: 27 Sep 2018

Suspended State Opening Remarks – Paul Dubé Good afternoon, to all of you here, and those watching via webcast. Thank you for your interest in today’s report. This investigation uncovered serious problems in the way the Ministry of Transportation communicates with drivers whose licences are …
NTT-Appendix-EN-accessible.pdf

PDF∙1.19 MB∙Last Modified: 14 Jan 2019

Ministry of Community Ministere des Services t"~ > and Social Services sociaux et communautaires vF Ontario Deputy Minister Sous-ministre Hepburn Block Edifice Hepburn Queen's Park Queen's Park Toronto ON M7A 1E9 Toronto O N M7A 1E9 Tel.: 416 325-5225 Tel. : 41 6 325-5225 Fax: 41 6 325-5240 Te hk : …
Ombudsman-Ontario-FLS-Opening-remarks-July-2024-accessible.pdf

PDF∙126.5 KB∙Last Modified: 12 Jul 2024

Also available in English Missed Messages Investigation Report – July 12, 2024 Opening Remarks – Carl Bouchard, French Language Services Commissioner Hello, bouzhou and bonjour to everyone here in person and watching online. We are honoured to gather on the traditional territory of the Mississaugas …
Ombudsman-Ontario-FLS-Out-of-home-Advertising-July-2024-Report-accessible.pdf

PDF∙1.22 MB∙Last Modified: 11 Jul 2024

O N T A R I O REPORT OF THE FRENCH LANGUAGE SERVICES COMMISSIONER Carl Bouchard July 2024 Missed Messages Investigation into unilingual out-of-home government advertising regarding health services between April 1, 2020 and March 31, 2023 O N T A R I O Missed Messages DIRECTOR, FRENCH LANGUAGE …
Ombudsman-Report-Oversight-911-May-2021-FR-accessible.pdf

PDF∙2.8 MB∙Last Modified: 20 May 2021

n n O N T A R I O C H I E N D E G A R D E D E L’ O N TA R I O SURVEILLANCE 911 Enquête sur la surveillance exercée par le ministère de la Santé sur les plaintes des patients et les rapports d’incidents concernant les services d’ambulance RAPPORT DE L’OMBUDSMAN PAUL DUBÉ, OMBUDSMAN DE L’ONTARIO MAI …
Oversight-911-Backgrounder-EN-accessible.pdf

PDF∙110.13 KB∙Last Modified: 11 May 2021

Oversight 911 Backgrounder – Issues with the Ministry of Health’s ambulance investigation system Emergency services in Ontario: • Each year, paramedics attend to more than 1 million patients at a total cost of more than $1.5 billion. • When a person calls 911, their call is dealt with by an …
ParentLett-EN.pdf

PDF∙130.69 KB∙Last Modified: 11 Feb 2019

Ministry of Education Ministère de l’Éducation Child Care Quality Assurance Assurance de la qualité and Licensing des services de garde d'enfants et délivrance de permis placeholder regional office DATE NAME ADDRESS Dear: Thank you for your correspondence/email about the site inspection at …
Response-Ministry.pdf

PDF∙4.5 MB∙Last Modified: 26 Sep 2018

Response-TDSB-TCDSB-TSTG-June2017-accessible.pdf

PDF∙133.76 KB∙Last Modified: 6 Nov 2018

Toronto District School Board Office of the Associate Director 5050 Yonge Street, 5th Floor Toronto, ON M2N 5N8 Tele: 416-397-3188 30 June 2017 Mr. Paul Dubé Ombudsman Ontario 483 Bay Street, 10th Floor South Tower Toronto, ON M5G 2C9 Dear Mr. Dubé: On behalf of the Governance Committee overseeing …
SiteVisit1-EN.pdf

PDF∙125 KB∙Last Modified: 11 Feb 2019

1 Ministry of Education Ministère de l’Éducation Child Care Quality Assurance Assurance de la qualité and Licensing des services de garde d'enfants et délivrance de permis placeholder regional office DATE NAME ADDRESS Dear XX: RE: Site Inspection, at (List address) On (date) at approximately …
SiteVisit2-EN.pdf

PDF∙126.82 KB∙Last Modified: 11 Feb 2019

Ministry of Education Ministère de l’Éducation Child Care Quality Assurance Assurance de la qualité and Licensing des services de garde d'enfants et délivrance de permis placeholder regional office DATE NAME ADDRESS Dear XX: Re: Site Inspection at XX On (insert date of second inspection) at …
SiteVisit3-EN.pdf

PDF∙128.31 KB∙Last Modified: 11 Feb 2019

1 Ministry of Education Ministère de l’Éducation Child Care Quality Assurance Assurance de la qualité and Licensing des services de garde d'enfants et délivrance de permis placeholder regional office DATE NAME ADDRESS Dear XX: RE: Site Inspection at (List address) On (date of third inspection) at …
Toronto-CAS-Response-accessible.pdf

PDF∙237.37 KB∙Last Modified: 22 Nov 2022

CHILDREN’S AID SOCIETY OF TORONTO Response to Recommendations Arising from Brandon’s Story Recommendations Work that has been completed Actions/next steps planned 1. The Children’s Aid Society of Toronto should direct staff to comply with regulatory requirements, Standards 1, 3 and 5 of the Ontario …
Universite-Laurentienne-Discours-EN-accessible.pdf

PDF∙107.9 KB∙Last Modified: 30 Mar 2022

1 Strengthening the Designation: A Collaborative Effort Opening remarks Kelly Burke, French Language Services Commissioner March 31, 2022 Thank you all for being here this morning, and for joining us via webcast and by phone. Let us begin by recognizing that the land on which we gather, here at …
UoF-Fact-sheet-EN-accsbl.pdf

PDF∙440.75 KB∙Last Modified: 22 Feb 2019

The Code – Facts and highlights Ombudsman’s investigation and report Regulations on “reasonable” force: Page 14 Process for reporting incidents of use of force: Page 15 Process for investigating incidents of use of force: Pages 15-18 Complaint trends first flagged to Ministry: November 2010 Formal …
UofF-remarks-EN-accsbl.pdf

PDF∙443.15 KB∙Last Modified: 22 Feb 2019

The Code – Ombudsman’s remarks André Marin Today, as I release this report, I feel I should start with one of those warnings to the audience that what they are about to see and hear may be disturbing and graphic. This report is not pretty. It reveals some shocking stories, not just of violence …
USE_HONI-Response-to-Preliminary-OMB-Report-FULL.pdf

PDF∙385.01 KB∙Last Modified: 29 Jan 2019

Topic # Recommendation Response 1 Hydro One Inc. should ensure that it considers the impact on customers as its first priority throughout all project planning phases and develops appropriate mitigation strategies and contingency plans. Hydro One has modified its project delivery methodology to …
IALC-remarks-EN.pdf

PDF∙19.67 KB∙Last Modified: 27 Jun 2019

International Association of Language Commissioners' VIth Annual International Conference Paul Dubé Ontario Ombudsman Toronto, Ontario June 26, 2019 Good morning everyone. We acknowledge we are hosted on the lands of the Mississaugas of the Anishinaabe, the Haundenosaunee Confederacy and the …
MunicipalWorld-Feb2018.pdf

PDF∙396.09 KB∙Last Modified: 2 Feb 2018

FEBRUARY 2018 | MUNICIPAL WORLD | 29 Ontario municipalities and its citizens are mark- ing an important anniversary with the arrival of this new year. It has been exactly 10 years since they embarked upon what was heralded as a “new era” in municipal accountability – an era that is still evolving. …
Ombudsman-Remarks-Luncheon-hosted-by-Her-Honour-Lt-Governor-Elizabeth-Dowdeswell-accessible.pdf

PDF∙172.25 KB∙Last Modified: 4 Jul 2023

Office of the Ombudsman of Ontario | Bureau de l’Ombudsman de l’Ontario 483 Bay Street / 483, rue Bay Toronto ON, M5G 2C9 Tel./Tél. : 416-586-3300 / 1- 800-263-1830 - Complaints Line | Ligne des plaintes Facsimile/Télécopieur : 416-586-3485 TTY/ATS: 1-866-411-4211 www.ombudsman.on.ca Remarks – …

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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Ombudsman Ontario

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