Final Report Investigation into a complaint about meetings held by the Ad Hoc Multi-Use Committee for the City of Elliot Lake Paul Dubé Ombudsman of Ontario December 2016 Complaint 1 In June 2016, my Office received a complaint about two meetings held by the Ad Hoc Multi-Use Complex Committee for …
September 8, 2014 Mayor Rick Hamilton Clerk Lesley Sprague The City of Elliot Lake 45 Hillside Drive North Elliot Lake, ON P5A 1X5 Dear Mayor Hamilton and Ms. Sprague, RE: Complaint regarding the October 25, 2013 council meeting I am writing further to our conversation of September 5, regarding the …
Ombudsman Report Investigation into whether Council for the Town of Essex held an illegal closed meeting by email in April 2015 Barbara Finlay Acting Ombudsman of Ontario October 2015 Complaints 1 On April 22, 2015, we received a complaint that council for the Town of Essex had decided by email to …
Ombudsman Report Investigation into a complaint about closed meetings held in 2016 by Council for the Township of Alfred and Plantagenet Paul Dubé Ombudsman of Ontario May 2017 Complaint 1 In October 2016, my Office received a complaint about several closed meetings of council for the Township of …
Children and Youth Unit Guidance for service providers The Children and Youth Unit at the Ontario Ombudsman’s Office takes complaints from children, youth and adults. Anyone experiencing a problem with a children’s aid society, residential licensee (foster home, group home), youth justice facility …
Tips for Municipalities Closed meetings: Resolutions The Municipal Act requires that meetings of councils, local boards and their committees be open to the public, except in certain narrow circumstances. To close a meeting, a resolution must be passed. The resolution must: • Be passed in an open …
Not sure where to go for help or what your rights are? Où trouver de l’aide? Comment connaître tes droits? Contact the Ombudsman. Communique avec l’Ombudsman. We can help. Nous pouvons t’aider. Independent Impartial Confidential Free Indépendant Impartial Confidentiel Gratuit www.ombudsman.on.ca …
O N TA R I O O N TA R I O ’ S WAT C H D O G Know your rights in care As a young person in care*, you have rights. This means you’re entitled to certain things while receiving services. GOOD CARE SAFETY YOUR FILE If you feel that your rights aren’t being met or respected, you have the right to make …
Why should I call the Ombudsman’s office? What can the Ombudsman’s office do? Do you feel like no one is listening, you aren’t being treated fairly, or you have nowhere to turn? We help people with their complaints about Ontario government bodies. The Ombudsman’s Children and Youth Unit can help. …
Tips for Municipal Complaint Resolution Policies 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Every municipality should have a general complaint policy approved by council. The complaint policy should be publicly posted. The policy should specify if anonymous complaints will be accepted. There should be a …
Tips for Municipalities Enforcing property-related by-laws Municipalities can pass property maintenance by-laws under the Municipal Act, 2001 and enforce them against property owners. As a best practice, every municipality should develop a written policy, adopted by council and posted publicly, …
Nahò:ten ne Rarihwakwatá:kwas Ratiksaokón:’a tánon Nithotiión:sa nónwe? O N TA R I O Ehtsheri’wanón:tons ne Rarihwakwatá:kwas Tekarihwa’será:kwen ne kaienawa’séhtshera thontká:was raotirihwá:ke Ne Rarihwakwatá:kwas Ratiksaokón:’a tánon Nithotiión:sa nónwe enwá:ton thénon iah tehatirihwanón:we’s …
O N TA R I O C H ONTARIO’S I E N D E G A R DWATCHDOG E D E L’ O N TA R I O Have a problem? Not sure what to do? Contact us. We can help. CHILDREN AND YOUTH UNIT 1-800-263-2841 cy-ej@ombudsman.on.ca …
Are you going around in circles? Is your voice not being heard? Tu tournes en rond? Sans pouvoir te faire entendre? Contact the Ombudsman. Communique avec l’Ombudsman. We can help. Nous pouvons t’aider. Independent Impartial Confidential Free Indépendant Impartial Confidentiel Gratuit …
O N TA R I O O N TA R I O O N TA R I O C H ONTARIO’S I E N D E G A R DWATCHDOG E D E L’ O N TA R I O C H ONTARIO’S I E N D E G A R DWATCHDOG E D E L’ O N TA R I O C H ONTARIO’S I E N D E G A R DWATCHDOG E D E L’ O N TA R I O Have a problem? Not sure what to do? Have a problem? Not sure what to do? …
O N TA R I O O N TA R I O ’ S WAT C H D O G Know your rights in care As a young person in care*, you have rights. This means you’re entitled to certain things while receiving services. GOOD CARE SAFETY YOUR FILE If you feel that your rights aren’t being met or respected, you have the right to make …
