Conseils pour les municipalités Réunions à huis clos : Pratiques exemplaires Les réunions municipales devraient se dérouler en public, à de rares exceptions près, conformément à la Loi de 2001 sur les municipalités, article 239. Les enquêtes de l’Ombudsman sur les réunions à huis clos visent à …
Conseils sur les politiques municipales de règlement des plaintes 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Chaque municipalité devrait avoir une politique générale de plaintes approuvée par le conseil municipal. La politique de plaintes devrait être affichée publiquement. La politique devrait préciser si …
UNITÉ DES SERVICES EN FRANÇAIS C’est votre droit d’obtenir des services en français de la part du gouvernement de l’Ontario. Si votre expérience des services publics en français (en ligne, par écrit, au téléphone, ou en personne) n’est pas satisfaisante, dites-le nous. C’est facile, gratuit et …
Conseils pour les municipalités Exécution des règlements municipaux concernant les biens Les municipalités peuvent adopter des règlements d’entretien des biens en vertu de la Loi de 2001 sur les municipalités et les faire respecter par les propriétaires. À titre de pratique exemplaire, les …
Ombudsman Report Investigation into whether Council for the Town of Amherstburg held an illegal closed meeting on December 10, 2014 André Marin Ombudsman of Ontario March 2015 Complaint 1 On January 13, 2015, my Office received a complaint about a closed session held by council for the Town of …
Nov. 5, 2020 Council for the City of Hamilton Hamilton City Hall 2nd floor – 71 Main Street West Hamilton, Ontario L8P 4Y5 Sent by email to mayor@hamilton.ca Dear Council: Re: Closed meeting complaint My Office received a complaint about a meeting held by the General Issues Committee (the …
Ombudsman Report Investigation into whether a Committee of Council for the City of Hamilton held an illegal meeting on July 25, 2014 André Marin Ombudsman of Ontario November 2014 Complaint 1 On July 25, 2014, my Office received a complaint from MPP Monique Taylor about a gathering that took place …
Ombudsman Report Investigation into closed meetings by the United Townships of Head, Clara and Maria on October 21 and November 4, 2011 André Marin Ombudsman of Ontario August 2012 Complaints 1 On November 7, 2011, our Office received a complaint that the Council for the United Townships of Head, …
Annual Report 2022-2023 – Ombudsman’s remarks NOTE: These opening remarks were not delivered in person, as Ombudsman Paul Dubé’s October 5, 2023 press conference was cancelled. Instead, he released them as a written statement to accompany his Annual Report. Good morning to everyone joining us …
Ombudsman Report Investigation into a complaint about meetings held by the City of Hamilton’s General Issues Committee on March 23 and 24, 2017 Paul Dubé Ontario Ombudsman September 2017 Complaint 1 My Office received a complaint that the City of Hamilton’s General Issues Committee held a meeting …
Final Report Investigation into whether the City of Hamilton’s NHL Proposal Sub-Committee held an improperly closed meeting André Marin Ombudsman of Ontario February 2012 Complaint 1 On May 25, 2011, our Office received a complaint that three councillors from the NHL Proposal Sub-Committee, and an …
October 7, 2014 Mayor René Berthiaume Clerk Christine Groulx Town of Hawkesbury 600 Higginson Street Hawkesbury ON K6A 1H1 Re: Closed Meeting Complaint – August 18, 2014 Dear Mayor Berthiaume and Ms. Groulx: I am writing further to your discussion of October 7, 2014 with Jean-Frédéric Hübsch of the …
Annual Report 2022-2023 – Facts and highlights By the numbers – cases (complaints and inquiries) received Total cases received, April 1, 2022 – March 31, 2023: 24,551* 44% of all cases were closed within one week, 54% within two weeks *Note: In the first six months of fiscal 2023-2024 (April 1 to …
Annual Report of the French Language Services Commissioner 2021-2022 – Highlights By the numbers – cases received 277 cases (complaints and inquiries) received, October 1, 2021 to September 30, 2022 Top organizations by case volume Ministry of Public and Business Service Delivery (21.4%) Ministry …
What to expect when the Ombudsman calls: Webinar for Municipalities March 31, 2016 Ashley Bursey, Communications Manager: Good morning everyone and thank you so much for joining us for the Ontario Ombudsman’s first webinar. This morning we’ll be talking about how we deal with complaints related to …
Rapport de l’Ombudsman Enquête sur une plainte à propos de réunions tenues par le Comité des questions générales de la Ville de Hamilton les 23 et 24 mars 2017 Paul Dubé Ombudsman de l’Ontario Septembre 2017 Plainte 1 Mon Bureau a reçu une plainte alléguant que le Comité des questions générales de …
Ombudsman Report Investigation into whether the City of Hamilton held an illegal meeting on December 10, 2014 André Marin Ombudsman of Ontario April 2015 Complaint 1 On December 16, 2014, my Office received a complaint about a December 10, 2014 closed session held by Hamilton’s General Issues …
Ask the Ombudsman What is the Ombudsman’s Children and Youth Unit? What are my obligations as a service provider? The Ombudsman’s Children and Youth Unit can take complaints from any young person in care, or adults, including service providers. We can take complaints in English and French – and …
Office of the Ombudsman of Ontario Paul Dubé, Ombudsman Travel and Hospitality Expenses for travel completed from January 1, 2022 to March 31, 2022 Event Date (s) Travel Expenses Purpose Nothing to Report Total Travel Expenses Hosting Total Hospitality Expenses Total Expenses paid - January 1, 2022 …
