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The ABCs of Education and Training

  “The ABCs of Education and Training” Investigation into City of Oshawa Development Services Committee Special Meeting of May 22, 2008 André Marin Ombudsman of Ontario March 23, 2009 https://www.ombudsman.on.ca/Resources/Reports/The-ABCs-of-Education-and-Training.aspx?lang=en-CA …
Investigation into the City of Oshawa, Development Services Committee special meeting of May 22, 2008.

Pirating Our Property

Ombudsman Report “Pirating Our Property” Investigation into the City of Oshawa’s Apparent Failure to Co-operate André Marin Ombudsman of Ontario April 2009 https://www.ombudsman.on.ca/Resources/Reports/Pirating-Our-Property.aspx?lang=en-CA Table of Contents Overview …
Investigation into the City of Oshawa's apparent failure to co-operate.

The LHIN Spin

Investigation into the Hamilton Niagara Haldimand Brant Local Health Integration Network’s use of community engagement in its decision-making process. OMBUDSMAN REPORT André Marin, Ombudsman of Ontario • July 2010 The LHIN Spin …
Investigation into the Hamilton Niagara Haldimand Brant Local Health Integration Network’s use of community engagement in its decision-making process.

Limited funding of Herceptin

The Ministry of Health and Long-Term Care agreed to fund Herceptin for patients with breast cancer tumours of one centimetre in diameter or less. The Ombudsman suspended his investigation in May 2011, but he continues to monitor complaints and developments on the issue. Case update - Annual report …
Investigation into the province’s limited funding of Herceptin.

Non-emergency medical transportation services

Investigation into complaints about patient safety, infection control and other issues involving the vehicles that transport non-emergency patients, focusing on whether adequate measures are in place to protect the public. In June 2011, the ministries of Transportation and Health and Long-Term Care …
Investigation into complaints about patient safety, infection control and other issues involving the vehicles that transport non-emergency patients, focusing on whether adequate measures are in place to protect the public.

Oversight Undermined

Ombudsman Report André Marin, Ombudsman of Ontario December 2011 !"#$%&'()&'*"+'"&*+&,$+-'"'%&./+*0+&,$+1&&*."$/+ 2$"$.)34%+'563$5$"&)&'*"+*0+.$7*55$"8)&'*"%+ 7*"7$."'"(+.$0*.5+*0+&,$+96$7')3+!"#$%&'()&'*"%+:"'& DIRECTOR, SPECIAL OMBUDSMAN RESPONSE TEAM (SORT) !"#$%&'()*$+' MANAGER OF …
Investigation into the Ministry of the Attorney General’s implementation of recommendations concerning reform of the Special Investigations Unit.

In the Line of Duty

Investigation into how the Ontario Provincial Police and the Ministry of Community Safety and Correctional Services have addressed operational stress injuries affecting police offcers In the LINE OF DUTY Ombudsman Report • André Marin, Ombudsman of Ontario • October 2012 …
Investigation into how the Ontario Provincial Police and the Ministry of Community Safety and Correctional Services have addressed operational stress injuries affecting police officers.

The Code

https://www.ombudsman.on.ca/Resources/Reports/The-Code.aspx?lang=en-CA n Director Special Ombudsman Response Team Gareth Jones n Senior Counsel Laura Pettigrew n Director of Investigations Sue Haslam n Lead Investigator Domonie Pierre n Investigators Ciaran Buggle Adam Orfanakos Grace Chau Rosie …
Investigation into the Ministry of Community Safety and Correctional Services’ response to allegations of excessive use of force against inmates.

Better Safe Than Sorry

Ombudsman Report • André Marin, Ombudsman of Ontario • April 2014 Investigation into how the Ministry of Transportation administers the process for obtaining and assessing information about drivers who may have uncontrolled hypoglycemia BetterSafe SorryThan …
Investigation into how the Ministry of Transportation administers the process for obtaining and assessing information about drivers who may have uncontrolled hypoglycemia.

Careless About Child Care

Ombudsman Report • André Marin, Ombudsman of Ontario • October 2014 Investigation into how the Ministry of Education responds to complaints and concerns relating to unlicensed daycare providers Child CareA boutCareless …
Investigation into how the Ministry of Education responds to complaints and concerns relating to unlicensed daycare providers.

Caught in the Act

OMBUDSMAN REPORT André Marin, Ombudsman of Ontario • December 2010 CAUGHT ACT CAUGHTCAUGHT ACT ACT ACT ACT ACT ACT ACT ACT ACT ACT ACT ACT ACT ACT ACT ACT ACT CAUGHT ACT ACT ACT ACT ACT ACT ACT ACT ACT ACT ACTin the Investigation into the Ministry of Community Safety and Correctional Services’ …
Investigation into the Ministry of Community Safety and Correctional Services’ conduct in relation to Ontario Regulation 233/10 under the Public Works Protection Act.

In the Dark

Ombudsman RepORt André Marin, Ombudsman of Ontario • May 2015 Investigation into the transparency of Hydro One’s billing practices and the timeliness and effectiveness of its process for responding to customer concerns https://www.ombudsman.on.ca/Resources/Reports/In-the-Dark.aspx?lang=en-CA Find …
Investigation into the transparency of Hydro One’s billing practices and the timeliness and effectiveness of its process for responding to customer concerns.

A Matter of Life and Death

Ombudsman RepORt paul dubé, Ombudsman of Ontario June 2016 Investigation into the direction provided by the Ministry of Community Safety and Correctional Services to Ontario’s police services for de-escalation of conflict situations a matter of Life and Death www.ombudsman.on.ca 1-800-263-1830 We …
Investigation into the direction provided by the Ministry of Community Safety and Correctional Services to Ontario’s police services for de-escalation of conflict situations.

Nowhere to Turn

Ombudsman Report n Paul Dubé, Ombudsman of Ontario n August 2016 Investigation into the Ministry of Community and Social Services’ response to situations of crisis involving adults with developmental disabilities Nowhere to Turn www.ombudsman.on.ca 1-800-263-1830 Find us on Facebook: …
Investigation into the Ministry of Community and Social Services’ response to situations of crisis involving adults with developmental disabilities.

Procuring Progress

Ombudsman Report “Procuring Progress” Investigation into the City of Brampton’s procurement practices, focusing on the administration of its purchasing by-laws, policies and procedures regarding non-competitive procurements Paul Dubé Ombudsman of Ontario March 2017 Table of Contents Executive …
Investigation into the City of Brampton’s procurement practices, focusing on the administration of its purchasing by-laws, policies and procedures regarding non-competitive procurements.

Out of Oversight, Out of Mind

OMBUDSMAN REPORT | PAUL DUBÉ, OMBUDSMAN OF ONTARIO | APRIL 2017 Investigation into how the Ministry of Community Safety and Correctional Services tracks the admission and placement of segregated inmates, and the adequacy and effectiveness of the review process for such placements OVERSIGHT, OUT OF …
Investigation into how the Ministry of Community Safety and Correctional Services tracks the admission and placement of segregated inmates, and the adequacy and effectiveness of the review process for such placements.

Counter Encounter

“Counter Encounter” Investigation into a complaint about the Township of Red Rock Paul Dubé Ombudsman of Ontario May 2017 Table of Contents Overview ............................................................................................................... 3 Complaint …
Investigation into a complaint about the Township of Red Rock.