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The Ombudsman received a complaint alleging that council for the Township of McKellar improperly met in closed session on June 24, 2021, to discuss the West Parry Sound Pool and Wellness Centre contrary to the Municipal Act, 2001.

The Ombudsman received a complaint alleging that three councillors for the Township of McKellar improperly met with the incoming CAO/Clerk on March 3, 2021, contrary to the Municipal Act, 2001.

The Ombudsman received a complaint alleging that council for the Township of Lanark Highlands contravened the Municipal Act’s open meeting requirements on September 22, 2020. The complaint alleged that council’s discussion did not fit within the exceptions to the open meeting rules in the Municipal Act, 2001. The Ombudsman’s investigation found that council’s discussion was permissible under the Municipal Act’s closed meeting exception for personal matters about an identifiable individual in s.239(2)(b). As a best practice, the Ombudsman recommended that the Township ensure that its meeting minutes reflect the council’s discussion on all substantive matters and that closed sessions are recorded.

The Ombudsman received complaints about vote results displayed to the public during electronic meetings held by the City of Hamilton.

A driver complained to us after he was told the Ministry had no record of the licence he had surrendered to them 30 days earlier.

A man who had driving experience in India and in British Columbia sought our help after he tried to obtain an equivalent Ontario driver’s licence.

A driver whose licence was suspended as a result of a criminal charge successfully appealed the charge and had it removed from his record.

After a woman told us her drinking water was discoloured and she feared it was unsafe to drink, we contacted her municipality and the Ontario Clean Water Agency, which runs its water system.

More than 30 people from the same municipality sought our help with concerns about leaking water pipes.

A man who received a ticket for stopping in a “no stopping” zone complained that only a “no parking” sign was visible from the spot.

Residents who live close to an open-pit mine contacted us in frustration after complaining to their municipality about noise, dust, and emissions for years.

The Ombudsman found that the Township of Bonfield violated the open meeting rules when it held meetings in May and June 2020 over Zoom, without broadcasting or otherwise making the meetings accessible to the public. The Ombudsman recognized that these were the first meetings held by the Township during the COVID-19 pandemic, but noted that the pandemic did not alter the open meeting requirements. The Ombudsman also found that the Township failed to include information about topics discussed in the meeting minutes, including resolutions that were voted on but failed to pass. He recommended that, as a best practice, the Township improve its minute-taking practices.

The Ombudsman received a complaint about a closed meeting held by council for the City of Niagara Falls on October 6, 2020. The complaint alleged that council discussed the designation of the Niagara River as a protected wetland in closed session. The Ombudsman found that this topic fit within the exception for advice subject to solicitor-client privilege as council received legal advice from the City solicitor about the potential designation. However, the Ombudsman found that council’s resolution to go in camera was not broadcast live. The Ombudsman recommended that the City ensure that the public is able to observe all open portions of electronic meetings.

The Ombudsman received a complaint alleging that council for the Town of Kirkland Lake contravened the open meeting requirements in the Municipal Act, 2001, when it met in closed session on August 25, 2020. The Ombudsman found that council’s closed session discussion involved scrutinizing individuals’ conduct and job performance and that the employee-employer relationship was central to the discussion. Accordingly, the Ombudsman found that the discussion fit within the ‘personal matters’ and ‘labour relations’ exceptions to the open meeting rules. The Ombudsman found that council for the Town of Kirkland Lake contravened the requirements of s.239(4)(a) of the Municipal Act, 2001, by failing to state by resolution the general nature of the matters to be considered in camera.

The Ombudsman received a complaint about a closed meeting held by council for the City of Greater Sudbury on January 12, 2021 via electronic participation. The complaint alleged that council discussed an entertainment district in closed session. The Ombudsman found that council did not discuss the entertainment district. The Ombudsman found that the topics discussed in closed session fit within the exception for personal matters and information supplied in confidence by a third party. However, the Ombudsman found that council’s resolution to go in camera was not broadcast live. The Ombudsman recommended that the City ensure that the public is able to observe all open portions of electronic meetings.

The Ombudsman received a complaint alleging that council for the Municipality of Grey Highlands held a closed session on October 7, 2020, that did not fit within the closed meeting exceptions in the Municipal Act, 2001. Council discussed plans to proceed with negotiations to enter into a joint venture with a third party and provided staff with directions on a series of matters related to the negotiations. The Ombudsman found that the discussion was permissible under the Act’s closed meeting exception for plans and instructions for negotiations.

The Ombudsman received a complaint about an electronic meeting held by the LGBTQ Advisory Committee for the City of Hamilton. The Ombudsman found that the public livestream of the meeting was not available for approximately 23 minutes. As a result, the Ombudsman found that the public was excluded from the meeting contrary to the Municipal Act.

The Ombudsman received a complaint about two closed meetings held by council for the Township of the North Shore on October 8 and October 29, 2020.

The Ombudsman received a complaint about a closed meeting held by council for the Town of Grimsby on February 16, 2021.

The Ombudsman received complaints about in-person closed meetings held by council for the City of Richmond Hill on April 16 and May 14, 2019, and about electronic council meetings held on April 1, April 22, and May 14, 2020. The Ombudsman found that at each meeting where it was discussed, council’s discussion in camera about a land use planning matter that had been appealed to the Local Planning Appeal Tribunal fit within the exception for litigation or potential litigation. However, the Ombudsman found that on April 22 and May 14, 2020, council’s resolution to go in camera was not broadcast live. The Ombudsman recommended that the City ensure that the public is able to observe all open portions of electronic meetings, including the resolution to go in camera and any business conducted after rising from closed session, even when the only item on the agenda is an in camera matter. The Ombudsman also recommended that the City ensure that information on how to access the live broadcast of an electronic meeting is provided in all meeting notices.