An inmate with diabetes who needed to take insulin before his meals complained to our office that correctional staff could only give it to him after meals. The health care manager initially told us the facility was too large for its staff to co-ordinate the man’s insulin with his mealtimes, but …
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An inmate with diabetes who needed to take insulin before his meals complained to our office that correctional staff could only give it to him after meals.
/en/our-work/case-stories/sweet-relief
Security risk
An inmate who had been in segregation for nine months – because the facility had concerns about his and others’ safety and security – complained to our office that it was harming his mental health and he needed to see a psychiatrist. After Ombudsman staff made inquiries, the facility took a closer …
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An inmate who had been in segregation for nine months – because the facility had concerns about his and others’ safety and security – complained to our office that it was harming his mental health and he needed to see a psychiatrist.
/en/our-work/case-stories/security-risk
Photo finish
A man who needed a new driver’s licence for work complained to our Office that he could not get one because he didn’t have adequate photo identification. He had tried to use his Canadian citizenship card, but it was rejected at the DriveTest location where he applied because the photo on it was …
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A man who needed a new driver’s licence for work complained to our Office that he could not get one because he didn’t have adequate photo identification.
/en/our-work/case-stories/photo-finish
Motherhood issue
An inmate who was 29 weeks into a high-risk pregnancy contacted us in fear that she would lose her baby due to lack of care. She complained of delays in being referred to prenatal appointments, in being taken to hospital, and in accessing her health record. When our Office contacted the facility’s …
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An inmate who was 29 weeks into a high-risk pregnancy contacted us in fear that she would lose her baby due to lack of care. She complained of delays in being referred to prenatal appointments, in being taken to hospital, and in accessing her health record.
/en/our-work/case-stories/motherhood-issue
Cleared to drive
A driver who moved to Ontario from British Columbia complained to our office that his job was at risk because of an impaired driving conviction from 13 years earlier. Although his B.C. licence was valid, the Ministry would not licence him in Ontario unless he completed the “Back on Track” program …
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A driver who moved to Ontario from British Columbia complained to our office that his job was at risk because of an impaired driving conviction from 13 years earlier.
/en/our-work/case-stories/cleared-drive
Adding Insult to Injury
Ombudsman Report Investigation into the Treatment of Victims by the Criminal Injuries Compensation Board “Adding Insult to Injury” André Marin Ombudsman of Ontario February 2007 Table of Contents Executive Summary...................................................................................... …
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Investigation into the treatment of victims by the Criminal Injuries Compensation Board.
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Oversight Unseen
Investigation into the Special Investigations Unit’s operational effectiveness and credibility Ombudsman Report André Marin, Ombudsman of Ontario September 2008 LEAD INVESTIGATOR Kwame Addo INVESTIGATORS Mary Jane Fenton Rosie Dear Elizabeth Weston Grace Chau Irene Buncel Ciaran Buggle Domonie …
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Investigation into the Special Investigations Unit's operational effectiveness and credibility.
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Non-emergency medical transportation services
Investigation into complaints about patient safety, infection control and other issues involving the vehicles that transport non-emergency patients, focusing on whether adequate measures are in place to protect the public. In June 2011, the ministries of Transportation and Health and Long-Term Care …
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Investigation into complaints about patient safety, infection control and other issues involving the vehicles that transport non-emergency patients, focusing on whether adequate measures are in place to protect the public.
!"#$%&'()&'*"+'"&*+&,$+-'"'%&./+*0+&,$+1&&*."$/+ 2$"$.)34%+'563$5$"&)&'*"+*0+.$7*55$"8)&'*"%+ 7*"7$."'"(+.$0*.5+*0+&,$+96$7')3+!"#$%&'()&'*"%+:"'& Ombudsman Report André Marin, Ombudsman of Ontario December 2011 DIRECTOR, SPECIAL OMBUDSMAN RESPONSE TEAM (SORT) !"#$%&'()*$+' MANAGER OF …
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Investigation into the Ministry of the Attorney General’s implementation of recommendations concerning reform of the Special Investigations Unit.
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In the Line of Duty
In the LINE OF DUTY Investigation into how the Ontario Provincial Police and the Ministry of Community Safety and Correctional Services have addressed operational stress injuries affecting police offcers Ombudsman Report • André Marin, Ombudsman of Ontario • October 2012 Director Special Ombudsman …
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Investigation into how the Ontario Provincial Police and the Ministry of Community Safety and Correctional Services have addressed operational stress injuries affecting police officers.
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The Code
n Director Special Ombudsman Response Team Gareth Jones n Senior Counsel Laura Pettigrew n Director of Investigations Sue Haslam n Lead Investigator Domonie Pierre n Investigators Ciaran Buggle Adam Orfanakos Grace Chau Rosie Dear Elizabeth Weston Mary Jane Fenton William Cutbush Ronan O’Leary …
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Investigation into the Ministry of Community Safety and Correctional Services’ response to allegations of excessive use of force against inmates.
/en/our-work/investigations/code
Better Safe Than Sorry
Better Safe Than Sorry Investigation into how the Ministry of Transportation administers the process for obtaining and assessing information about drivers who may have uncontrolled hypoglycemia Ombudsman Report • André Marin, Ombudsman of Ontario • April 2014 …
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Investigation into how the Ministry of Transportation administers the process for obtaining and assessing information about drivers who may have uncontrolled hypoglycemia.
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Caught in the Act
CAUGHT in theACT Investigation into the Ministry of Community Safety and Correctional Services’ conduct in relation to Ontario Regulation 233/10 under the Public Works Protection Act OMBUDSMAN REPORT André Marin, Ombudsman of Ontario • December 2010 Director Special Ombudsman Response Team (SORT) …
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Investigation into the Ministry of Community Safety and Correctional Services’ conduct in relation to Ontario Regulation 233/10 under the Public Works Protection Act.
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A Matter of Life and Death
A Matter of Life and Death Investigation into the direction provided by the Ministry of Community Safety and Correctional Services to Ontario’s police services for de-escalation of conflict situations Ombudsman Report Paul Dubé, Ombudsman of Ontario June 2016 www.ombudsman.on.ca 1-800-263-1830 …
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Investigation into the direction provided by the Ministry of Community Safety and Correctional Services to Ontario’s police services for de-escalation of conflict situations.
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Out of Oversight, Out of Mind
OUT OF OVERSIGHT, OUT OF MIND Investigation into how the Ministry of Community Safety and Correctional Services tracks the admission and placement of segregated inmates, and the adequacy and effectiveness of the review process for such placements OMBUDSMAN REPORT | PAUL DUBÉ, OMBUDSMAN OF ONTARIO | …
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Investigation into how the Ministry of Community Safety and Correctional Services tracks the admission and placement of segregated inmates, and the adequacy and effectiveness of the review process for such placements.
Written Submission to the Ministry of Community Safety and Correctional Services - Carding
“Street Checks and Balances” Submission in response to the Ministry of Community Safety and Correctional Services’ consultation on proposed Ontario regulation for street checks André Marin Ombudsman of Ontario August 31, 2015 Table of Contents …
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Whatever label you choose – street checks, community contacts, or carding – the practice of police officers arbitrarily stopping individuals on the street, requesting personal identification and information, and maintaining a record of the encounter for possible future use, has increasingly come under scrutiny.
Submission to the Independent Police Oversight Review
“Oversight Unchanged” Submission to the Independent Police Oversight Review Paul Dubé Ombudsman of Ontario October 2016 Table of contents Overview .................................................................................................................................... 3 Scope of …
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Since 1974, police oversight in Ontario has been the subject of more than a dozen reviews, generating hundreds of recommendations for reform. In response, successive governments have introduced legislative amendments aimed at enhancing independent oversight of police. However, finding the right balance between effective policing and public accountability has proven elusive. Today, Ontario’s oversight system continues to attract criticism that threatens to undermine public confidence in policing.
“Segregation: Not an Isolated Problem” Submission in response to the Ministry of Community Safety and Correctional Services’ consultation on its review of policies related to segregation of inmates Paul Dubé Ombudsman of Ontario Table of contents Background …
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No matter what you call it – segregation, solitary confinement, isolation, or separation – the practice of confining inmates to a cell, alone, for 22 hours or more a day for prolonged periods has increasingly come under fire.
Ontario Ombudsman again nominated as one of Canada’s most influential lawyers
(TORONTO, May 11, 2018) – For the second straight year, Ontario Ombudsman Paul Dubé is among the nominees for Canadian Lawyer magazine’s Top 25 Most Influential Lawyers in Canada. Online voting for the Top 25 is open through May 22, and results will be announced in August. The survey is This link …
Police officer 'gave himself the space and time' in high-stakes arrest: experts (National Post)
Michael Tutton National Post April 24, 2018 Experts say the powerful video of Alek Minassian’s arrest reveals a textbook case of an officer defusing danger through a series of life-and-death choices based on training and a calm mind. The footage shows an officer who police sources identified as …