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Displaying 101 - 120 of 133

Building good policies

A man who had a complaint about his municipality’s chief building official contacted our Office because his municipality did not have a code of conduct in place, even though this is required by the Building Code Act . We spoke to the municipality and confirmed that it had taken steps to respond to …
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A man who had a complaint about his municipality’s chief building official contacted our Office because his municipality did not have a code of conduct in place, even though this is required by the Building Code Act.
/en/our-work/case-stories/building-good-policies

All wet

After a man complained to us that his municipality had not responded to his letter about flood damage to his basement, municipal staff initially told us they didn’t answer because they deemed the complaint to be without merit. They then sent the man a letter in which they made findings about water …
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After a man complained to us that his municipality had not responded to his letter about flood damage to his basement, municipal staff initially told us they didn’t answer because they deemed the complaint to be without merit.
/en/our-work/case-stories/all-wet

Adding Insult to Injury

Ombudsman Report Investigation into the Treatment of Victims by the Criminal Injuries Compensation Board “Adding Insult to Injury” André Marin Ombudsman of Ontario February 2007 Table of Contents Executive Summary...................................................................................... …
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Investigation into the treatment of victims by the Criminal Injuries Compensation Board.
/en/our-work/investigations/adding-insult-injury

Oversight Unseen

Investigation into the Special Investigations Unit’s operational effectiveness and credibility Ombudsman Report André Marin, Ombudsman of Ontario September 2008 LEAD INVESTIGATOR Kwame Addo INVESTIGATORS Mary Jane Fenton Rosie Dear Elizabeth Weston Grace Chau Irene Buncel Ciaran Buggle Domonie …
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Investigation into the Special Investigations Unit's operational effectiveness and credibility.
/en/our-work/investigations/oversight-unseen

The ABCs of Education and Training

“The ABCs of Education and Training” Investigation into City of Oshawa Development Services Committee Special Meeting of May 22, 2008 André Marin Ombudsman of Ontario March 23, 2009 Complaint 1 On June 11, 2008, we received a complaint alleging that the Development Services Committee of the City of …
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Investigation into the City of Oshawa, Development Services Committee special meeting of May 22, 2008.
/en/our-work/investigations/abcs-education-and-training

Pirating Our Property

Ombudsman Report “Pirating Our Property” Investigation into the City of Oshawa’s Apparent Failure to Co-operate André Marin Ombudsman of Ontario April 2009 Table of Contents Overview …
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Investigation into the City of Oshawa's apparent failure to co-operate.
/en/our-work/investigations/pirating-our-property

Oversight Undermined

!"#$%&'()&'*"+'"&*+&,$+-'"'%&./+*0+&,$+1&&*."$/+ 2$"$.)34%+'563$5$"&)&'*"+*0+.$7*55$"8)&'*"%+ 7*"7$."'"(+.$0*.5+*0+&,$+96$7')3+!"#$%&'()&'*"%+:"'& Ombudsman Report André Marin, Ombudsman of Ontario December 2011 DIRECTOR, SPECIAL OMBUDSMAN RESPONSE TEAM (SORT) !"#$%&'()*$+' MANAGER OF …
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Investigation into the Ministry of the Attorney General’s implementation of recommendations concerning reform of the Special Investigations Unit.
/en/our-work/investigations/oversight-undermined

In the Line of Duty

In the LINE OF DUTY Investigation into how the Ontario Provincial Police and the Ministry of Community Safety and Correctional Services have addressed operational stress injuries affecting police offcers Ombudsman Report • André Marin, Ombudsman of Ontario • October 2012 Director Special Ombudsman …
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Investigation into how the Ontario Provincial Police and the Ministry of Community Safety and Correctional Services have addressed operational stress injuries affecting police officers.
/en/our-work/investigations/line-duty

The Code

n Director Special Ombudsman Response Team Gareth Jones n Senior Counsel Laura Pettigrew n Director of Investigations Sue Haslam n Lead Investigator Domonie Pierre n Investigators Ciaran Buggle Adam Orfanakos Grace Chau Rosie Dear Elizabeth Weston Mary Jane Fenton William Cutbush Ronan O’Leary …
Body
Investigation into the Ministry of Community Safety and Correctional Services’ response to allegations of excessive use of force against inmates.
/en/our-work/investigations/code

Caught in the Act

CAUGHT in theACT Investigation into the Ministry of Community Safety and Correctional Services’ conduct in relation to Ontario Regulation 233/10 under the Public Works Protection Act OMBUDSMAN REPORT André Marin, Ombudsman of Ontario • December 2010 Director Special Ombudsman Response Team (SORT) …
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Investigation into the Ministry of Community Safety and Correctional Services’ conduct in relation to Ontario Regulation 233/10 under the Public Works Protection Act.
/en/our-work/investigations/caught-act

A Matter of Life and Death

A Matter of Life and Death Investigation into the direction provided by the Ministry of Community Safety and Correctional Services to Ontario’s police services for de-escalation of conflict situations Ombudsman Report Paul Dubé, Ombudsman of Ontario June 2016 www.ombudsman.on.ca 1-800-263-1830 …
Body
Investigation into the direction provided by the Ministry of Community Safety and Correctional Services to Ontario’s police services for de-escalation of conflict situations.
/en/our-work/investigations/matter-life-and-death

Procuring Progress

Ombudsman Report “Procuring Progress” Investigation into the City of Brampton’s procurement practices, focusing on the administration of its purchasing by-laws, policies and procedures regarding non-competitive procurements Paul Dubé Ombudsman of Ontario March 2017 Table of Contents Executive …
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Investigation into the City of Brampton’s procurement practices, focusing on the administration of its purchasing by-laws, policies and procedures regarding non-competitive procurements.
/en/our-work/investigations/procuring-progress

Out of Oversight, Out of Mind

OUT OF OVERSIGHT, OUT OF MIND Investigation into how the Ministry of Community Safety and Correctional Services tracks the admission and placement of segregated inmates, and the adequacy and effectiveness of the review process for such placements OMBUDSMAN REPORT | PAUL DUBÉ, OMBUDSMAN OF ONTARIO | …
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Investigation into how the Ministry of Community Safety and Correctional Services tracks the admission and placement of segregated inmates, and the adequacy and effectiveness of the review process for such placements.
/en/our-work/investigations/out-oversight-out-mind

Counter Encounter

“Counter Encounter” Investigation into a complaint about the Township of Red Rock Paul Dubé Ombudsman of Ontario May 2017 Table of Contents Overview ............................................................................................................... 3 Complaint …
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Investigation into a complaint about the Township of Red Rock.
/en/our-work/investigations/counter-encounter

Written Submission to the Ministry of Community Safety and Correctional Services - Carding

“Street Checks and Balances” Submission in response to the Ministry of Community Safety and Correctional Services’ consultation on proposed Ontario regulation for street checks André Marin Ombudsman of Ontario August 31, 2015 Table of Contents …
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Whatever label you choose – street checks, community contacts, or carding  – the practice of police officers arbitrarily stopping individuals on the street, requesting personal identification and information, and maintaining a record of the encounter for possible future use, has increasingly come under scrutiny.
/en/our-work/submissions-government/written-submission-ministry-community-safety-and-correctional-services-carding

Submission to the Independent Police Oversight Review

“Oversight Unchanged” Submission to the Independent Police Oversight Review Paul Dubé Ombudsman of Ontario October 2016 Table of contents Overview .................................................................................................................................... 3 Scope of …
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Since 1974, police oversight in Ontario has been the subject of more than a dozen reviews, generating hundreds of recommendations for reform. In response, successive governments have introduced legislative amendments aimed at enhancing independent oversight of police. However, finding the right balance between effective policing and public accountability has proven elusive. Today, Ontario’s oversight system continues to attract criticism that threatens to undermine public confidence in policing.
/en/our-work/submissions-government/submission-independent-police-oversight-review

Segregation: Not an Isolated Problem

“Segregation: Not an Isolated Problem” Submission in response to the Ministry of Community Safety and Correctional Services’ consultation on its review of policies related to segregation of inmates Paul Dubé Ombudsman of Ontario Table of contents Background …
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No matter what you call it – segregation, solitary confinement, isolation, or separation – the practice of confining inmates to a cell, alone, for 22 hours or more a day for prolonged periods has increasingly come under fire.
/en/our-work/submissions-government/segregation-not-isolated-problem

Submission on Bill 68, Modernizing Ontario’s Municipal Legislation Act, 2017

Submission to the Standing Committee on Social Policy on Bill 68, Modernizing Ontario’s Municipal Legislation Act, 2017 Paul Dubé Ombudsman of Ontario April 2017 Table of Contents Background: Ombudsman’s …
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On April 11, 2017, Ombudsman Paul Dubé made a presentation to the Standing Committee on Social Policy regarding Bill 68, Modernizing Ontario's Municipal Legislation Act, 2017.
/en/our-work/submissions-government/submission-bill-68-modernizing-ontarios-municipal-legislation-act-2017

Ontario Ombudsman again nominated as one of Canada’s most influential lawyers

(TORONTO, May 11, 2018) – For the second straight year, Ontario Ombudsman Paul Dubé is among the nominees for Canadian Lawyer magazine’s Top 25 Most Influential Lawyers in Canada.   Online voting for the Top 25 is open through May 22, and results will be announced in August. The survey is This link …
/en/news/media-releases/ontario-ombudsman-again-nominated-one-canadas-most-influential-lawyers

Police officer 'gave himself the space and time' in high-stakes arrest: experts (National Post)

Michael Tutton National Post April 24, 2018 Experts say the powerful video of Alek Minassian’s arrest reveals a textbook case of an officer defusing danger through a series of life-and-death choices based on training and a calm mind. The footage shows an officer who police sources identified as …
/en/news/speeches-and-articles/police-officer-gave-himself-space-and-time-high-stakes-arrest-experts-national-post

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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