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A transgender inmate contacted our Office after she was involved in an altercation with correctional officers.

The Ministry of Northern Development has recently sought feedback on potential changes to the Northern Services Boards Act.

The Ministry of the Solicitor General has requested public and stakeholder input on various proposed regulations made under the Community Safety and Policing Act, 2019.

Shortly before the day of the October 2022 municipal election, several voters in one municipality complained to us that their mail-in ballots arrived too late.

Three residents told us that construction near their homes had caused their wells to dry up.

A woman reached out to us because her family’s subsidized housing unit was uninhabitable after a fire.

A woman complained to us about how her municipality handled her request to convert a shipping container into a garden shed.

A woman whose common-law spouse had died while they were living in a homeless shelter complained to us that the Chief Coroner’s Office had buried him even though she had requested to claim the body.

An inmate told us a correctional officer threw him to the ground and started punching and kneeing him – leaving the inmate with swollen arms and a broken hand.

An inmate sought our help because he was housed on the same range with another inmate who was facing charges for stabbing him – and, he told us, was now extorting him for access to the canteen, food and phone calls.

The Ministry of the Solicitor General has requested public and stakeholder input on proposed amendments to Ontario Regulation 926/90 concerning equipment and the use of force by police services.

Thank you for the opportunity to comment on the Ministry of the Solicitor General’s proposed amendments to Regulation 778 related to segregation, inmate discipline and misconduct, and mandatory training for correctional officers.

My team and I appreciate the opportunity to comment on the Ministry of the Solicitor General’s three proposed changes to Ontario Regulation 778.

The Ministry of the Solicitor General has requested public and stakeholder input on four proposed regulations under the Community Safety and Policing Act, 2019 regarding special constables.

Since January 1, 2016, my Office has had the authority to review complaints about municipalities, including municipal boards and corporations. Between January 1, 2016 and March 31, 2021, we received more than 14,000 complaints about municipalities. Through our review and investigation of complaints, we often identify best practices and suggestions to improve municipal processes and strengthen local governance and accountability. Most municipalities appreciate the information that we provide, and are happy to implement improvements locally.

After water rates were increased in a small municipality, we received 48 complaints from local residents who disagreed with the increase.

A woman complained to us that she had no idea why her water bill had tripled in a few months with no change to her consumption, and the municipal billing department would not help.

A man seeking a property tax deferment complained to us that council had unfairly rejected his request because there wasn’t time to consider it.

A homeowner complained to us that her municipality was demanding she pay more than $5,000 in fees for a permit for a culvert that had been built under her driveway years ago.

A man who was in jail awaiting sentencing complained to us that correctional officials had told him he could not vote in the September 2021 federal election, even though he was eligible.