The Ombudsman received a complaint about closed meetings held electronically by council for the Municipality of Temagami on March 8, 2021 and March 25, 2021. The complaint alleged that the resolution to proceed in camera was not passed during an open portion of either meeting. The Ombudsman found …
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The Ombudsman received a complaint about closed meetings held electronically by council for the Municipality of Temagami on March 8, 2021 and March 25, 2021.
Township of Russell - December 10, 2021
The Ombudsman reviewed a closed meeting held by council for the Township of Russell to discuss information received in confidence from another level of government. The Ombudsman found that council’s discussion was permissible under the closed meeting exception for information supplied in confidence …
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The Ombudsman reviewed a closed meeting held by council for the Township of Russell to discuss information received in confidence from another level of government.
Town of Fort Erie - October 20, 2021
The Ombudsman received a complaint alleging that council for the Town of Fort Erie contravened the Municipal Act ’s open meeting requirements on July 26, 2021 when it met in closed session to discuss the disposition of a fire station. The complaint alleged that council’s discussion did not fit …
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The Ombudsman received a complaint alleging that council for the Town of Fort Erie contravened the Municipal Act’s open meeting requirements on July 26, 2021 when it met in closed session to discuss the disposition of a fire station.
Town of South Bruce Peninsula - October 14, 2021
The Ombudsman received a complaint alleging that council for the Town of South Bruce Peninsula improperly met in closed session on March 16, 2021, to receive a delegation contrary to the Municipal Act, 2001 . Specifically, the complaint alleged that council should have received the delegation …
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The Ombudsman received a complaint alleging that council for the Town of South Bruce Peninsula improperly met in closed session on March 16, 2021, to receive a delegation contrary to the Municipal Act, 2001.
Township of Lucan Biddulph - October 18, 2021
Ombudsman Report Investigation into a complaint about the meetings of the Baconfest Committee, Finance Working Group, and Policy Working Group of the Township of Lucan Biddulph Paul Dubé Ontario Ombudsman October 2021 Investigation into meetings of the Baconfest Committee, Finance Working Group, …
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The Ombudsman reviewed a complaint alleging that meetings held by the Baconfest Committee and two workings groups in the Township of Lucan Biddulph contravened the open meeting requirements. The Ombudsman found that the Baconfest Committee fell within the Township’s definition of “committee” and that council contravened the open meeting rules when it did not provide notice, or record meeting minutes, of Baconfest Committee meetings. The Ombudsman applauded the Township’s proactive choice to dissolve the two working groups, which was done prior to his investigation, and replace them with one committee. The Ombudsman recommended, as a best practice, that the Township formally establish all committees by by-law, and ensure that all meetings are conducted in accordance with the open meeting rules.
Township of Brudenell, Lyndoch and Raglan - October 1, 2021
Ombudsman Report Investigation into a meeting held by the Township of Brudenell, Lyndoch and Raglan on October 8, 2019 Paul Dubé Ombudsman of Ontario October 2021 Township of Brudenell, Lyndoch and Raglan Closed meeting in October 2019 October 2021 1 Complaints 1 My Office received a complaint …
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The Ombudsman received a complaint alleging that council for the Township of Brudenell, Lyndoch and Raglan contravened the Municipal Act’s open meeting requirements on October 8, 2019. The complaint alleged that council’s discussion did not fit within the exception for litigation and potential litigation under the Municipal Act, 2001. The Ombudsman’s investigation found that council’s discussion was permissible under this exception, as it related to a matter before an administrative tribunal. However, the Ombudsman found that the Township failed to record minutes of the closed session or state by resolution the general nature of the matters to be considered in camera. The Ombudsman recommended that the Township keep minutes of all open and closed meetings, ensure the integrity of any audio recordings of meetings, and make a number of amendments to bring its procedure by-law in line with the requirements under the Municipal Act, 2001.
Township of South Frontenac - September 29, 2021
The Ombudsman received a complaint alleging that council for the Township of South Frontenac contravened the Municipal Act ’s open meeting requirements on July 13, 2021. The complaint alleged that council’s discussion about the Johnston Point Development did not fit within the cited exception to …
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The Ombudsman received a complaint alleging that council for the Township of South Frontenac contravened the Municipal Act’s open meeting requirements on July 13, 2021.
Township of Lanark Highlands - September 3, 2021
The Ombudsman received a complaint about the meeting practices of the Joint Planning Committee (JPC) for the ConnectWell Community Health Centre in the Township of Lanark Highlands. The complaint alleged the JPC contravenes the open meeting provisions of the Municipal Act, 2001 by not holding open …
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The Ombudsman received a complaint about the meeting practices of the Joint Planning Committee (JPC) for the ConnectWell Community Health Centre in the Township of Lanark Highlands.
Municipality of West Nipissing - September 9, 2021
The Ombudsman received complaints alleging that council for the Municipality of West Nipissing contravened the Municipal Act ’s open meeting requirements on May 12, 2021. The complaints alleged that council’s discussion about payment of legal fees did not fit within the cited exception to the open …
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The Ombudsman received complaints alleging that council for the Municipality of West Nipissing contravened the Municipal Act’s open meeting requirements on May 12, 2021.
Township of McKellar - August 4, 2021
The Ombudsman received a complaint alleging that council for the Township of McKellar improperly met in closed session on June 24, 2021, to discuss the West Parry Sound Pool and Wellness Centre contrary to the Municipal Act, 2001 . Specifically, the complaint alleged that council discussed and …
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The Ombudsman received a complaint alleging that council for the Township of McKellar improperly met in closed session on June 24, 2021, to discuss the West Parry Sound Pool and Wellness Centre contrary to the Municipal Act, 2001.
Township of McKellar - August 4, 2021
The Ombudsman received a complaint alleging that three councillors for the Township of McKellar improperly met with the incoming CAO/Clerk on March 3, 2021, contrary to the Municipal Act, 2001 . The gathering, according to the attendees, was intended to serve as a “meet and greet” between council …
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The Ombudsman received a complaint alleging that three councillors for the Township of McKellar improperly met with the incoming CAO/Clerk on March 3, 2021, contrary to the Municipal Act, 2001.
Township of Lanark Highlands - September 4, 2021
Ombudsman Report Investigation into a complaint about a meeting held by the Township of Lanark Highlands on September 22, 2020 Paul Dubé Ontario Ombudsman August 2021 2 Township of Lanark Highlands Meeting on September 22, 2020 August 2021 Complaint 1 My Office received a complaint about a council …
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The Ombudsman received a complaint alleging that council for the Township of Lanark Highlands contravened the Municipal Act’s open meeting requirements on September 22, 2020. The complaint alleged that council’s discussion did not fit within the exceptions to the open meeting rules in the Municipal Act, 2001. The Ombudsman’s investigation found that council’s discussion was permissible under the Municipal Act’s closed meeting exception for personal matters about an identifiable individual in s.239(2)(b). As a best practice, the Ombudsman recommended that the Township ensure that its meeting minutes reflect the council’s discussion on all substantive matters and that closed sessions are recorded.
City of Hamilton - June 23, 2021
The Ombudsman received complaints about vote results displayed to the public during electronic meetings held by the City of Hamilton. The complainants alleged that the results of a vote held by the City’s Board of Health during an electronic meeting on February 19, 2021, were not entirely visible …
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The Ombudsman received complaints about vote results displayed to the public during electronic meetings held by the City of Hamilton.
Cleared up
After a woman told us her drinking water was discoloured and she feared it was unsafe to drink, we contacted her municipality and the Ontario Clean Water Agency, which runs its water system. We were told the water was safe, but discoloured because of a new chemical treatment method. The agency said …
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After a woman told us her drinking water was discoloured and she feared it was unsafe to drink, we contacted her municipality and the Ontario Clean Water Agency, which runs its water system.
Information flow
More than 30 people from the same municipality sought our help with concerns about leaking water pipes. They complained that their calls to the municipality were not returned, and it provided no information on its website about what to do when they found a leak, how to have pipes repaired when they …
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More than 30 people from the same municipality sought our help with concerns about leaking water pipes.
Bad signs
A man who received a ticket for stopping in a “no stopping” zone complained that only a “no parking” sign was visible from the spot. When we raised the issue with city officials, they confirmed there was a mix of “no stopping” and “no parking” signs in the area. They decided to refund the man’s …
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A man who received a ticket for stopping in a “no stopping” zone complained that only a “no parking” sign was visible from the spot.
Process undermined
Residents who live close to an open-pit mine contacted us in frustration after complaining to their municipality about noise, dust, and emissions for years. Our review revealed that the municipality had not established a clear complaints procedure or communicated how people should raise their …
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Residents who live close to an open-pit mine contacted us in frustration after complaining to their municipality about noise, dust, and emissions for years.
Township of Bonfield - July 14, 2021
Ombudsman Report Investigation into meetings held by the Township of Bonfield on May 12 and June 9, 2020 Paul Dubé Ombudsman of Ontario July 2021 Investigation into meetings held by the Township of Bonfield on May 12 and June 9, 2020 July 2021 2 Complaints 1 My Office received a complaint about …
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The Ombudsman found that the Township of Bonfield violated the open meeting rules when it held meetings in May and June 2020 over Zoom, without broadcasting or otherwise making the meetings accessible to the public. The Ombudsman recognized that these were the first meetings held by the Township during the COVID-19 pandemic, but noted that the pandemic did not alter the open meeting requirements. The Ombudsman also found that the Township failed to include information about topics discussed in the meeting minutes, including resolutions that were voted on but failed to pass. He recommended that, as a best practice, the Township improve its minute-taking practices.
City of Niagara Falls - July 8, 2021
Ombudsman Report Investigation into a meeting held by the City of Niagara Falls on October 6, 2020 Paul Dubé Ontario Ombudsman July 2021 Investigation into a meeting held by the City of Niagara Falls on October 6, 2020 July 2021 1 Complaints 1 My Office received complaints about a meeting held by …
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The Ombudsman received a complaint about a closed meeting held by council for the City of Niagara Falls on October 6, 2020. The complaint alleged that council discussed the designation of the Niagara River as a protected wetland in closed session. The Ombudsman found that this topic fit within the exception for advice subject to solicitor-client privilege as council received legal advice from the City solicitor about the potential designation. However, the Ombudsman found that council’s resolution to go in camera was not broadcast live. The Ombudsman recommended that the City ensure that the public is able to observe all open portions of electronic meetings.
Town of Kirkland Lake - July 8, 2021
Ombudsman Report Investigation into a complaint about a meeting held by the Town of Kirkland Lake on August 25, 2020 Paul Dubé Ontario Ombudsman July 2021 Investigation into a complaint about a meeting held by the Town of Kirkland Lake on August 25, 2020 July 2021 2 Complaint 1 My Office received a …
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The Ombudsman received a complaint alleging that council for the Town of Kirkland Lake contravened the open meeting requirements in the Municipal Act, 2001, when it met in closed session on August 25, 2020. The Ombudsman found that council’s closed session discussion involved scrutinizing individuals’ conduct and job performance and that the employee-employer relationship was central to the discussion. Accordingly, the Ombudsman found that the discussion fit within the ‘personal matters’ and ‘labour relations’ exceptions to the open meeting rules. The Ombudsman found that council for the Town of Kirkland Lake contravened the requirements of s.239(4)(a) of the Municipal Act, 2001, by failing to state by resolution the general nature of the matters to be considered in camera.