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Displaying 221 - 240 of 393

Township of Lanark Highlands - February 2, 2021

The Ombudsman received complaints about the audio quality of a teleconference meeting held on August 11, 2020, by the committee of the whole for the Township of Lanark Highlands. The complainants alleged that the audio quality of the meeting was so poor that the public could not meaningfully follow …
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The Ombudsman received complaints about the audio quality of a teleconference meeting held on August 11, 2020, by the committee of the whole for the Township of Lanark Highlands.
/en/our-work/municipal-meetings/township-lanark-highlands-february-2-2021

The right balance

Issues: Group home; Rights (Good care); Rights (Get help) A 16-year-old youth complained to us that staff at his group home threatened to lock the refrigerator after he helped himself to food at night when he was hungry. He had lodged an internal complaint at the home, but still felt his concerns …
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A 16-year-old youth complained to us that staff at his group home threatened to lock the refrigerator after he helped himself to food at night when he was hungry.
/en/our-work/case-stories/right-balance

Town of Plympton-Wyoming - February 10, 2021

Ombudsman Report Investigation into a complaint about a closed meeting held by the Town of Plympton-Wyoming on June 24, 2020 Paul Dubé Ombudsman of Ontario February 2021 Complaint 1 My Office received a complaint that council for the Town of PlymptonWyoming (the “Town”) held a meeting on June 24, …
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The Ombudsman received a complaint alleging that council for the Town of Plympton-Wyoming held a meeting on June 24, 2020 that did not fit within the closed meeting exceptions in the Municipal Act, 2001. The Ombudsman found that council contravened the Act when it discussed how to fill the council vacancy in closed session. The Ombudsman found that this portion of the discussion did not fit within the exception cited under the Act for “personal matters”. Further, because the discussion was not permitted to be closed to the public, council contravened the Act when it decided, in camera, to fill the vacancy by appointment rather than by holding a by-election. The Ombudsman found that council’s closed session discussion regarding two individuals interested in filling the council vacancy fit within the “personal matters” exception under the Act. The Ombudsman also found that council’s vote to consider a motion in open session was a direction to staff and permitted under the Act.
/en/our-work/municipal-meetings/town-plympton-wyoming-february-10-2021

Township of Johnson - January 13, 2021

Ombudsman Report Investigation into a complaint about a meeting held by the Township of Johnson on October 29, 2019 Paul Dubé Ontario Ombudsman January 2021 Complaint 1 My Office received a complaint about a special council meeting held by the Township of Johnson (the “Township”) on October 29, …
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The Ombudsman received a complaint alleging that the committee of the whole for the Township of Johnson discussed matters during a closed session of a special council meeting on October 29, 2019, that did not fit within the exceptions to the open meeting rules in the Municipal Act. Further, the complainant alleged that the Township did not provide notice for the special council meeting. The Ombudsman found that the committee’s discussion about the employment history and qualifications of identifiable individuals fit within the personal matters exception to the Municipal Act’s open meeting rules. Further, the Ombudsman found that the Township of Johnson provided sufficient notice for the special council meeting. However, the Ombudsman found that the committee of the whole violated the open meeting rules when it had a vote in closed session to recommend a candidate to fill the council vacancy.
/en/our-work/municipal-meetings/township-johnson-january-13-2021

Township of Stone Mills - December 22, 2020

The Ombudsman received complaints regarding meetings held by the Township of Stone Mills between August 10, 2020 and October 27, 2020. Specifically, the complainants disagreed with the municipality’s decision to hold in-person council meetings without providing members of the public with a way to …
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The Ombudsman received complaints regarding meetings held by the Township of Stone Mills between August 10, 2020 and October 27, 2020.
/en/our-work/municipal-meetings/township-stone-mills-december-22-2020

Town of Greater Napanee - January 28, 2021

Ombudsman Report Investigation regarding the meeting practices of the Board of Management for the Greater Napanee Business Improvement Area Paul Dubé Ombudsman of Ontario January 2021 Complaint 1 My Office received several complaints related to the meeting practices of the Board of Management for …
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The Ombudsman received several complaints related to the meeting practices of the Board of Management for the Greater Napanee Business Improvement Area (the Greater Napanee BIA), which is a local board in the Town of Greater Napanee. The complainants alleged that the Board of Management made a decision about charging a levy without holding a properly constituted board meeting. They also alleged that on June 24, 2020, board members met in private at a local business, contrary to the Municipal Act’s open meeting requirements. The Ombudsman found that the board did not violate the Municipal Act’s open meeting requirements with regard to the levy decision or the social gathering. The Ombudsman also did not support the complainants’ contention that the then-Chair acted unilaterally regarding the levy.
/en/our-work/municipal-meetings/town-greater-napanee-january-28-2021

Township of Southgate - December 1, 2020

Ombudsman Report Investigation into complaints about a meeting held by the Township of Southgate Fire Department Advisory and Support Committee on October 22, 2019 Paul Dubé Ombudsman of Ontario December 2020 Complaints 1 My Office received three complaints about a meeting held by the Township of …
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The Ombudsman found that the Township of Southgate Fire Department Advisory and Support Committee held a meeting on October 22, 2019 that was not illegally closed to the public. However, the Ombudsman found that by proceeding to discuss fire services more than 30 minutes after the scheduled start time of the meeting, the township contravened its procedure by-law.
/en/our-work/municipal-meetings/township-southgate-december-1-2020

Keeping watch

Issues: Children’s aid society; Quality of care A woman worried about the health and safety of a young relative complained to us that the local children’s aid society (CAS) had done “nothing” in response to her concerns. Our Children and Youth Unit contacted the CAS, which provided us with …
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A woman worried about the health and safety of a young relative complained to us that the local children’s aid society (CAS) had done “nothing” in response to her concerns.
/en/our-work/case-stories/keeping-watch

City of Hamilton - November 5, 2020

The Ombudsman received a complaint about a closed meeting held by the General Issues Committee for the City of Hamilton on August 10, 2020. The complaint alleged that the committee’s discussion did not fit within the closed meeting exceptions in the Municipal Act, 2001 . The complainant also …
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The Ombudsman received a complaint about a closed meeting held by the General Issues Committee for the City of Hamilton on August 10, 2020.
/en/our-work/municipal-meetings/city-hamilton-november-5-2020

Right-ing on the wall

Issues: Group home; Disability; Rights (Get help) A 16-year-old who has a developmental disability and lives in a group home contacted us to raise questions about his rights. We spoke to his caseworker, who told us the young man had been informed about his rights when he first arrived at the home …
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A 16-year-old who has a developmental disability and lives in a group home contacted us to raise questions about his rights.
/en/our-work/case-stories/right-ing-wall

A better way

Issues: Children’s aid society; Police involvement; Rights (Identity) A 13-year-old racialized youth complained to us after her children’s aid society (CAS) called the police to transport her to a new group home – which they did by handcuffing her and placing her in the back of a police vehicle. …
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A 13-year-old racialized youth complained to us after her children’s aid society (CAS) called the police to transport her to a new group home – which they did by handcuffing her and placing her in the back of a police vehicle.
/en/our-work/case-stories/better-way

Township of Emo - October 13, 2020

Ombudsman Report Investigation regarding a closed meeting held by the Township of Emo on June 23, 2020 Paul Dubé Ombudsman of Ontario October 2020 Complaint 1 My Office received a complaint about a closed meeting held by council for the Township of Emo (the Township) on June 23, 2020. The complaint …
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The Ombudsman received a complaint alleging that council for the Township of Emo contravened the Municipal Act’s open meeting requirements on June 23, 2020. The complaint alleged that council’s discussion relating to a “Council Code of Conduct” matter did not fit within the exceptions to the open meeting rules in the Municipal Act, 2001. The Ombudsman’s investigation found that council’s discussion was permissible under the Municipal Act’s closed meeting exception for personal matters about an identifiable individual in s. 239(2)(b). However, the Ombudsman found that the Township contravened the requirements of section 239(4)(a) of the Municipal Act, 2001 by failing to state by resolution the general nature of the matters to be considered in camera.
/en/our-work/municipal-meetings/township-emo-october-13-2020

Family feud

Issues: Group home; Rights (Good care) A 16-year-old youth living in a group home complained to our Office that staff at the home were not allowing him to contact certain members of his family because his mother – his legal guardian – did not want him speaking to them. Our Children and Youth Unit …
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A 16-year-old youth living in a group home complained to our Office that staff at the home were not allowing him to contact certain members of his family because his mother – his legal guardian – did not want him speaking to them.
/en/our-work/case-stories/family-feud

Township of Sables-Spanish Rivers - September 25, 2020

Ombudsman Report Investigation into a complaint about a closed meeting held by the Township of Sables-Spanish Rivers on September 25, 2019 Paul Dubé Ombudsman of Ontario September 2020 Complaint 1 My Office received a complaint that council for the Township of SablesSpanish Rivers had discussed two …
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We received a complaint that council for the Township of Sables-Spanish Rivers discussed matters in a closed meeting on September 25, 2019 that did not fit into the exceptions in the Municipal Act. The Ombudsman found that council’s discussions about a bidder on a request for proposals, and about candidates for an internship, fit within the exception for personal matters. The complaint also alleged that, prior to entering closed session, the mayor announced that the meeting was over – but council reconvened after the closed session to conduct additional business. The Ombudsman found that council violated the open meeting rules by failing to ensure that the public could observe the portion of the meeting that followed the closed session. The Ombudsman made several recommendations to the township to improve its meeting practices, including ensuring that minutes are complete and accurate, and that votes are limited to directions to staff or procedural matters.
/en/our-work/municipal-meetings/township-sables-spanish-rivers-september-25-2020

City of Pickering - September 23, 2020

The Ombudsman received a complaint about a closed meeting held by council for the City of Pickering on August 10, 2020. The complaint alleged that portions of council’s discussion did not fit within the closed meeting exceptions in the Municipal Act, 2001 . The Ombudsman’s review found that …
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The Ombudsman received a complaint about a closed meeting held by council for the City of Pickering on August 10, 2020.
/en/our-work/municipal-meetings/city-pickering-september-23-2020

Safe slumber

Issues: Children’s aid society; Rights (Get help) A 16-year-old living in a foster home sought our help when she was invited to spend the night at a friend’s house, but her foster care agency denied her request, citing COVID-19 restrictions. She told us her children’s aid society worker was not …
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A 16-year-old living in a foster home sought our help when she was invited to spend the night at a friend’s house, but her foster care agency denied her request, citing COVID-19 restrictions.
/en/our-work/case-stories/safe-slumber

Loyalist Township - September 9, 2020

Ombudsman Report Investigation regarding a closed meeting held by Loyalist Township on July 8, 2019 Paul Dubé Ombudsman of Ontario September 2020 Complaint 1 My Office received a complaint about a closed meeting held by council for Loyalist Township (the Township) on July 8, 2019. The complaint …
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The Ombudsman received a complaint alleging that council for Loyalist Township contravened the Municipal Act’s open meeting requirements on July 8, 2019, related to an in camera vote. The complaint also raised concerns about the amount of information that council shared in its report back following the closed session. The Ombudsman’s investigation found that council’s discussion was permissible under the Municipal Act’s closed meeting exception for advice subject to solicitor-client privilege in s. 239(2)(f). However, the Ombudsman found that due to confusion and inadvertence, council’s in camera vote was neither procedural nor a direction to staff contrary to the Act’s voting requirements.
/en/our-work/municipal-meetings/loyalist-township-september-9-2020

Municipality of West Nipissing - August 31, 2020

The Ombudsman received a complaint alleging that closed meetings held by council for the Municipality of West Nipissing on April 20th and May 26th were not audio or video recorded, contrary to requirements in the municipality’s procedure by-law. The Ombudsman’s review found that the April 20th …
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The Ombudsman received a complaint alleging that closed meetings held by council for the Municipality of West Nipissing on April 20th and May 26th were not audio or video recorded, contrary to requirements in the municipality’s procedure by-law.
/en/our-work/municipal-meetings/municipality-west-nipissing-august-31-2020

A cry for help

Issue: Children’s aid society A 15-year-old emailed us that she was being physically and verbally abused by her mother, and had started to self-harm and even attempted suicide as a result. Our Children and Youth Unit connected her to a children’s aid society and the Kids Help Phone crisis line. We …
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A 15-year-old emailed us that she was being physically and verbally abused by her mother, and had started to self-harm and even attempted suicide as a result.
/en/our-work/case-stories/cry-help

Township of The North Shore - July 9, 2020

The Ombudsman received a complaint regarding the April 15, 2020, closed meeting of council for the Township of The North Shore. The complaint alleged that council’s discussion did not fit within the Municipal Act ’s closed meeting exceptions. The Ombudsman found that council’s discussion was …
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The Ombudsman received a complaint regarding the April 15, 2020, closed meeting of council for the Township of The North Shore.
/en/our-work/municipal-meetings/township-north-shore-july-9-2020

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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