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Displaying 21 - 40 of 375

City of London - November 5, 2024

The Ombudsman reviewed a complaint regarding a closed meeting held by council for the City of London on April 2, 2024. The complaint alleged that council did not provide sufficient information in its resolution to proceed into closed session about an item described as “Litigation/Potential …
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The Ombudsman reviewed a complaint regarding a closed meeting held by council for the City of London on April 2, 2024.

City of Greater Sudbury - February 11, 2025

Ombudsman Report Investigation into a complaint about a meeting of the City of Greater Sudbury’s Flour Mill Community Action Network on April 8, 2024 Paul Dubé Ombudsman of Ontario January 2025 Investigation into a complaint about a meeting of the City of Greater Sudbury’s Flour Mill Community …
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The Ombudsman received a complaint suggesting that five council members for the City of Greater Sudbury contravened the open meeting rules in the Municipal Act, 2001 when they attended a meeting held by the Flour Mill Community Action Network on April 8, 2024. The Ombudsman found that an illegal meeting under the Act did not occur. The five council members represented a quorum of the City’s Operations Committee; however, the council members did not materially advance the business or decision-making of the Operations Committee when they attended the meeting.

City of Elliot Lake - September 18, 2024

Ombudsman Report Investigation into a meeting held by the Finance and Administration Committee for the City of Elliot Lake on December 18, 2023 Paul Dubé Ombudsman of Ontario September 2024 Investigation into a meeting held by a Committee for the City of Elliot Lake on December 18, 2023 September …
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The Ombudsman received a complaint about a meeting of the Finance and Administration Committee for the City of Elliot Lake on December 18, 2023. The complaint alleged that council’s closed session discussion about procurement practices did not fall within any of the prescribed exceptions in the Municipal Act, 2001. The Ombudsman found that the Finance and Administration Committee for the City of Elliot Lake contravened the Municipal Act, 2001 when it received a presentation on proposed changes to the City’s procurement by-law in closed session on December 18, 2023. The Ombudsman found that the Committee’s discussion did not fit within any of the Act’s closed meeting exceptions.

City of Oshawa - September 16, 2024

The Ombudsman reviewed complaints about a meeting of the City of Oshawa’s Corporate and Finance Services Committee which raised concerns about the public notice – which was temporarily unavailable on the City’s website due to a technical issue – and about the failure of the audio during the meeting …
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The Ombudsman reviewed complaints about a meeting of the City of Oshawa’s Corporate and Finance Services Committee which raised concerns about the public notice – which was temporarily unavailable on the City’s website due to a technical issue – and about the failure of the audio during the meeting webcast.

Township of Wollaston - October 8, 2024

The Ombudsman received a complaint about the December 11, 2023 meeting of council for the Township of Wollaston. The Ombudsman found that council failed to provide sufficient information about the general nature of the matter to be considered in its resolution to move into closed session. This link …
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The Ombudsman received a complaint about the December 11, 2023 meeting of council for the Township of Wollaston.

Municipality of Callander - August 7, 2024

The Ombudsman received a complaint regarding two closed meetings held by council for the Municipality of Callander on December 12, 2023 and January 9, 2024. The complaint alleged that with respect to a specific agenda item at each meeting, council did not provide sufficient information about the …
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The Ombudsman received a complaint regarding two closed meetings held by council for the Municipality of Callander on December 12, 2023 and January 9, 2024.

Town of Iroquois Falls - September 13, 2024

The Ombudsman received a complaint about a meeting held by council for the Town of Iroquois Falls on November 28, 2022. The Ombudsman found that council’s discussion about a letter from a resident fit within the closed meeting exception for personal matters about an identifiable individual. …
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The Ombudsman received a complaint about a meeting held by council for the Town of Iroquois Falls on November 28, 2022.

Township of Tiny - July 30, 2024

The Ombudsman received complaints about the meeting practices of the Township of Tiny Administrative Centre Committee. The complaints raised concerns that the committee was not holding meetings that were open to the public. The Ombudsman found that the Township of Tiny Administrative Centre …
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The Ombudsman received complaints about the meeting practices of the Township of Tiny Administrative Centre Committee.

Support secured

Issues: Duty to report; Disability; Rights (Identity) A staff member from a youth residence contacted us, concerned that a youth with special needs and physical disabilities wasn’t receiving adequate support, such as grab bars in the shower and railings on porch stairs. The youth’s mother and CAS …
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A staff member from a youth residence contacted us, concerned that a youth with special needs and physical disabilities wasn’t receiving adequate support, such as grab bars in the shower and railings on porch stairs.

Ready, set – redo

Issues: Children’s aid society; Voluntary Youth Services Agreement (VYSA) Three months after he turned 18, a young man told us he had been forced to rely on social assistance because he had never been registered for “Ready, Set, Go” funding, which supports young people transitioning out of care. He …
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Three months after he turned 18, a young man told us he had been forced to rely on social assistance because he had never been registered for “Ready, Set, Go” funding, which supports young people transitioning out of care.

Routine violation

Issues: Youth justice facility; Rights (Safety) A young person in a youth justice centre complained to us that he was being routinely strip-searched by staff after every visit he had with his lawyer. He told us he raised his concern with the facility, but staff maintained that all youth justice …
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A young person in a youth justice centre complained to us that he was being routinely strip-searched by staff after every visit he had with his lawyer.

Group revelation

Issues: Children’s aid society; Group home; Quality of care; Rights (Good care) After giving a presentation at a group home, our staff were conducting private conversations with the residents, as we normally do. Several of these young people raised serious concerns about access to food and …
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After giving a presentation at a group home, our staff were conducting private conversations with the residents, as we normally do.

More fair, less taxing

A woman who could not pay her property taxes due to financial hardship sought our help after her municipality refused her request to cancel her debt. Instead, it took steps to sell her property. Her complaint raised several questions of fairness, including whether the municipality gave her adequate …
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A woman who could not pay her property taxes due to financial hardship sought our help after her municipality refused her request to cancel her debt.

In the zone

A homeowner reached out to us when the land around her home was rezoned from agricultural to industrial. She was concerned that her municipality hadn’t engaged with residents before making the decision, and that proper environmental assessments were not done. RESULT: We reached out to municipal …
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A homeowner reached out to us when the land around her home was rezoned from agricultural to industrial.

Municipal mine-field

We were contacted by the leaseholder of Crown land that included ski trails and a drainage system that had previously been installed by his municipality. He told us these were contrary to his lease agreement with the Ministry of Mines, which required all activities on the property to be related to …
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We were contacted by the leaseholder of Crown land that included ski trails and a drainage system that had previously been installed by his municipality.

Stair-struck

A business owner complained to us after his municipality informed him that a set of stairs on the back of his building encroached on municipal property. He told us his family had operated a business in the building for 40 years before buying the land from the city in 2004 and had never been told …
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A business owner complained to us after his municipality informed him that a set of stairs on the back of his building encroached on municipal property.

Submission regarding Proposed Policy Directive Updates for Children's Aid Societies

Submission to the Ministry of Children, Community and Social Services regarding Proposed Policy Directive Updates to Clarify Data Collection and Reporting Requirements for Children's Aid Societies Respecting the New Youth Leaving Care Policy and “Ready, Set, Go” Program Paul Dubé Ombudsman of …
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The Ministry of Children, Community and Social Services has requested comments on a regulatory proposal related to amendments to Policy Directive: CW 003-23 — Preparing Youth for Successful Transition from the Care of Children’s Aid Societies.

Saugeen Mobility and Regional Transit (SMART) - September 23, 2024

Ombudsman Report Investigation into a complaint about a meeting held by the Board of Directors for Saugeen Mobility and Regional Transit Paul Dubé Ombudsman of Ontario September 2024 Investigation into a meeting held by Saugeen Mobility and Regional Transit September 2024 1 Complaint 1 My Office …
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The Ombudsman received a complaint that the Board of Directors for Saugeen Mobility and Regional Transit (SMART) does not hold meetings that are open to the public. The Ombudsman found that SMART is a shared local board of 10 member municipalities that is subject to the open meeting rules in the Municipal Act, 2001.

Towns of Grimsby and Lincoln and Township of West Lincoln - September 18, 2024

Ombudsman Report Investigation into complaints about a closed meeting held by the Town of Grimsby, the Town of Lincoln, and the Township of West Lincoln Paul Dubé Ombudsman of Ontario September 2024 Investigation into a meeting held by the Town of Grimsby, the Town of Lincoln and the Township of …
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The Ombudsman received complaints that a joint meeting held by the councils for the Town of Grimsby, the Town of Lincoln and the Township of West Lincoln did not adhere to the open meeting rules. The Ombudsman found that the first part of the closed session discussion fit within the closed meeting exception for education or training. However, small-group discussions that occurred during the second part of the closed session did not fit within any of the exceptions.

Town of Halton Hills - August 16, 2024

Ombudsman Report Investigation into a complaint about a meeting of council for the Town of Halton Hills on August 28, 2023 Paul Dubé Ombudsman of Ontario August 2024 Investigation into a meeting held by council for the Town of Halton Hills on August 28, 2023 August 2024 1 Complaint 1 My Office …
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The Ombudsman received a complaint regarding a meeting of council for the Town of Halton Hills held on August 28, 2023. The complaint alleged that council’s closed session discussion of recent provincial policy announcements about municipalities did not fit within the closed meeting exceptions in the Municipal Act, 2001. The complaint also alleged that council did not pass a resolution stating that this matter would be discussed in closed session. The Ombudsman found that the discussion did not fit within any exceptions to the open meeting rules, and that council failed to include a general description of this topic in its resolution to proceed into closed session. Council accordingly contravened the Municipal Act, 2001 on August 28, 2023. The Ombudsman also noted that council’s minutes incorrectly suggested that council had included this topic of discussion in its resolution when it had not.

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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