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A business owner complained to us after his municipality informed him that a set of stairs on the back of his building encroached on municipal property.

The Ministry of Children, Community and Social Services has requested comments on a regulatory proposal related to amendments to Policy Directive: CW 003-23 — Preparing Youth for Successful Transition from the Care of Children’s Aid Societies.

The Standing Committee on Social Policy is currently considering Bill 188, An Act to amend the Child, Youth and Family Services Act, 2017 and various other Acts, also known as the Supporting Children’s Futures Act, 2024.

Investigation into the adequacy of services provided by York Region Children’s Aid Society to “Mia”.

The Ministry of Children, Community and Social Services has requested input on proposed regulatory amendments to Ontario Regulation 155/18 under the Child, Youth and Family Services Act, 2017, which would outline additional provisions for searches of staff, visitors and young persons on the premises of youth justice facilities.

The Ministry of Northern Development has recently sought feedback on potential changes to the Northern Services Boards Act.

A 16-year-old complained that staff at his group home weren’t helpful to him after his personal belongings, including a laptop, were stolen or damaged by other youths living in the home.

A youth who was turning 18 called us for help when plans for her to enter a transitional housing program and complete her final semester of high school fell through.

After he suffered a traumatic brain injury, an eight-year-old boy in the care of a northern children’s aid society (CAS) was airlifted from his home community to a rehabilitation hospital in southern Ontario.

Shortly before the day of the October 2022 municipal election, several voters in one municipality complained to us that their mail-in ballots arrived too late.

Three residents told us that construction near their homes had caused their wells to dry up.

A woman reached out to us because her family’s subsidized housing unit was uninhabitable after a fire.

A woman complained to us about how her municipality handled her request to convert a shipping container into a garden shed.

A mother contacted our Children and Youth Unit because she was concerned that her son might have been hurt by a staff member in a group home.

Every five years, the Ministry of Children, Community and Social Services is required to formally review the Child, Youth and Family Services Act, 2017 (the CYFSA) and to report publicly on the review’s findings.

The Office of the Children’s Lawyer contacted us on behalf of a 17-year-old who was trying to get the cost of braces for her teeth covered by her children’s aid society (CAS).

Investigation into the adequacy of measures undertaken by Johnson Children’s Services Inc., Anishinaabe Abinoojii Family Services, and a Southwestern Ontario children’s aid society to ensure the safety of “Misty”

Since January 1, 2016, my Office has had the authority to review complaints about municipalities, including municipal boards and corporations. Between January 1, 2016 and March 31, 2021, we received more than 14,000 complaints about municipalities. Through our review and investigation of complaints, we often identify best practices and suggestions to improve municipal processes and strengthen local governance and accountability. Most municipalities appreciate the information that we provide, and are happy to implement improvements locally.

A 13-year-old in the care of a children’s aid society (CAS) contacted us when he didn’t hear back from his CAS about making arrangements to see his mother.

Investigation into the Children’s Aid Society of Toronto’s response to child protection concerns involving “Brandon” between December 31, 2015 and October 26, 2018