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The Ombudsman received a complaint in May 2021 that a quorum of council for the Town of Espanola, made up of the Mayor and three councillors, improperly met on January 31, 2019 behind closed doors after the regular council meeting had concluded, contrary to the Municipal Act, 2001.

The Ombudsman received a complaint alleging that council for the Township of South Algonquin contravened the Municipal Act, 2001’s open meeting requirements on September 8, 2021.

The Ombudsman received a complaint about closed meetings held electronically by council for the Municipality of Temagami on March 8, 2021 and March 25, 2021.

The Ombudsman reviewed a closed meeting held by council for the Township of Russell to discuss information received in confidence from another level of government.

The Ombudsman received a complaint alleging that council for the Town of Fort Erie contravened the Municipal Act’s open meeting requirements on July 26, 2021 when it met in closed session to discuss the disposition of a fire station.

The Ombudsman received a complaint alleging that council for the Town of South Bruce Peninsula improperly met in closed session on March 16, 2021, to receive a delegation  contrary to the Municipal Act, 2001.

The Ombudsman reviewed a complaint alleging that meetings held by the Baconfest Committee and two workings groups in the Township of Lucan Biddulph contravened the open meeting requirements. The Ombudsman found that the Baconfest Committee fell within the Township’s definition of “committee” and that council contravened the open meeting rules when it did not provide notice, or record meeting minutes, of Baconfest Committee meetings. The Ombudsman applauded the Township’s proactive choice to dissolve the two working groups, which was done prior to his investigation, and replace them with one committee. The Ombudsman recommended, as a best practice, that the Township formally establish all committees by by-law, and ensure that all meetings are conducted in accordance with the open meeting rules.

The Ombudsman received a complaint alleging that council for the Township of Brudenell, Lyndoch and Raglan contravened the Municipal Act’s open meeting requirements on October 8, 2019. The complaint alleged that council’s discussion did not fit within the exception for litigation and potential litigation under the Municipal Act, 2001. The Ombudsman’s investigation found that council’s discussion was permissible under this exception, as it related to a matter before an administrative tribunal. However, the Ombudsman found that the Township failed to record minutes of the closed session or state by resolution the general nature of the matters to be considered in camera. The Ombudsman recommended that the Township keep minutes of all open and closed meetings, ensure the integrity of any audio recordings of meetings, and make a number of amendments to bring its procedure by-law in line with the requirements under the Municipal Act, 2001.

The Ombudsman received a complaint alleging that council for the Township of South Frontenac contravened the Municipal Act’s open meeting requirements on July 13, 2021.

The Ombudsman received a complaint about the meeting practices of the Joint Planning Committee (JPC) for the ConnectWell Community Health Centre in the Township of Lanark Highlands.

The Ombudsman received complaints alleging that council for the Municipality of West Nipissing contravened the Municipal Act’s open meeting requirements on May 12, 2021.

The Ombudsman received a complaint alleging that council for the Township of McKellar improperly met in closed session on June 24, 2021, to discuss the West Parry Sound Pool and Wellness Centre contrary to the Municipal Act, 2001.

The Ombudsman received a complaint alleging that three councillors for the Township of McKellar improperly met with the incoming CAO/Clerk on March 3, 2021, contrary to the Municipal Act, 2001.

The Ombudsman received a complaint alleging that council for the Township of Lanark Highlands contravened the Municipal Act’s open meeting requirements on September 22, 2020. The complaint alleged that council’s discussion did not fit within the exceptions to the open meeting rules in the Municipal Act, 2001. The Ombudsman’s investigation found that council’s discussion was permissible under the Municipal Act’s closed meeting exception for personal matters about an identifiable individual in s.239(2)(b). As a best practice, the Ombudsman recommended that the Township ensure that its meeting minutes reflect the council’s discussion on all substantive matters and that closed sessions are recorded.

The Ombudsman received complaints about vote results displayed to the public during electronic meetings held by the City of Hamilton.

A father whose child was born through a surrogate mother complained to us after the Registrar General asked him to resubmit the paperwork for registering the birth, and include an additional form swearing that his statements were true.

A man complained to us about long delays in getting ServiceOntario and the Registrar General to correct a name error on his mother’s death certificate.

After a woman told us her drinking water was discoloured and she feared it was unsafe to drink, we contacted her municipality and the Ontario Clean Water Agency, which runs its water system.

More than 30 people from the same municipality sought our help with concerns about leaking water pipes.

A man who received a ticket for stopping in a “no stopping” zone complained that only a “no parking” sign was visible from the spot.