If government or public services haven’t treated you fairly, or your rights haven’t been respected, Ombudsman Ontario can help. We are free, independent, and don’t take sides. You can find us on social media to learn more about how we can help you.
Why we use social media
We use social media to:
- Communicate with the public
- Raise awareness about what we do
- Explain how we help Ontarians
We cannot take complaints via social media because those platforms are not confidential. If you’d like to make a complaint, you should contact us here.
We encourage public engagement and welcome your feedback on our social platforms.
Our approach to social media
Our social media accounts:
What you can expect from us
Who’s posting
Our Communications team manages all accounts. Occasional posts by Paul Dubé, Ombudsman are signed “PD” and those by Carl Bouchard, French Language Services Commissioner are signed “CB”.
What we share
- Updates and news about our work, usually with links to more details
- Information about events we attend, where you can speak to us or learn more about our work
- Relevant media stories and government announcements (sharing these items is not an endorsement of their content)
- Videos of speeches, press conferences, or educational sessions
- Job openings
- We may follow back or “like” accounts with relevant content (this is not an endorsement of those accounts or their content)
What we expect from you
We appreciate your feedback and welcome respectful engagement.
We may remove posts or comments that share personal or complaint-related information. Posts that are abusive, hateful, threatening, discriminatory, defamatory, profane or otherwise offensive will be deleted or hidden, and users who make such posts may be blocked or banned.
We cannot take complaints on social media, as these platforms are not confidential. Please use our secure complaint form or contact us here with a question or concern.
Languages
- We communicate in English and French
- Media stories are posted in their original language
- Questions are answered in the language they’re asked in
Use of public comments
- We may use public posts or comments from social media in our publications or online communications
Need help or have questions?
If you have questions about this policy or our social media accounts, contact our Communications team: communications@ombudsman.on.ca.