Trade trouble

An electrician whose work experience was from outside Canada was frustrated by the length of time Skilled Trades Ontario (STO) was taking to process his application to become a certified construction and maintenance electrician. He told us it wasn’t clear what documentation he had to submit to receive his qualification.

Result: Our review found that the man’s application was missing necessary paperwork to document that his experience met trade standards. At our request, STO staff contacted him directly to explain what was missing, helped him finish his application, and expedited it once the paperwork was complete.