Payment found

After four years of trying to change her legal last name, including a trip to India to get an affidavit verifying her name change from a previous marriage, a woman came to us for help.

Result: We discovered the woman’s file was stalled because her payment to the Registrar General for the name change had not been registered. A day after we stepped in, the Registrar General confirmed that her file was processed, and the change of name certificate would be sent to the woman via courier.