The Ombudsman an Officer of the Ontario Legislative Assembly who is independent of government and political parties. Our office promotes fairness, accountability and transparency in the public sector by resolving and investigating public complaints and systemic issues within the Ombudsman’s jurisdiction. The Ombudsman is appointed for a five-year renewable term and his powers and authorities are set out in the Ombudsman Act.
OUR ORGANIZATIONAL STRUCTURE
Our Office’s teams and what they do:
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Ombudsman - Paul Dubé
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Deputy Ombudsman - Barbara Finlay
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Early Resolutions Team
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Complaint intake, triage, referrals, issue identification and analysis, research and complaint resolutions.
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Director: Eva Kalisz Rolfe
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Investigations Team
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Individual investigations, proactive work, complex complaint resolutions, identification of trends and systemic issues.
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Director: Sue Haslam
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Special Ombudsman Response Team
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Legal Services Team
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Legal support, evidence analysis, report preparation, municipal closed meeting investigations.
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General Counsel: Laura Pettigrew and Wendy Ray
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Human Resources Team
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Recruitment, training, human resources administration and facilities.
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Director: Cheryl Fournier
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Finance and Information Technology Team
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Communications Team
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Reports and publications, website, media relations, social media, video, presentations and outreach activities.
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Director: Linda Williamson