Reports and Case Summaries

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June 26, 2018

26 June, 2018

Lost and found

We referred a man to the right internal complaint mechanism at the Office of the Children’s Lawyer so he could voice concerns about delays in receiving documents and in setting his court date, all of which resulted in added legal costs for him.

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June 26, 2018

26 June, 2018

Weekend schedule

A man serving weekend time in jail who required anxiety medication three times a day sought our help because the correctional facility would not give him his medication on Saturday mornings when he arrived, or on Sunday evenings before he left.

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June 26, 2018

26 June, 2018

About time

We helped a woman from Manitoba who had struggled for six months to get Legal Aid Ontario to recognize her approval for legal aid in a custody case in Ontario.

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June 26, 2018

26 June, 2018

Welcome assist

A woman who broke her collarbone before she was sent to jail complained to us that she had been waiting for eight days for a sling for her arm.

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June 27, 2017

27 June, 2017

Motherhood issue

An inmate who was 29 weeks into a high-risk pregnancy contacted us in fear that she would lose her baby due to lack of care. She complained of delays in being referred to prenatal appointments, in being taken to hospital, and in accessing her health record.

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June 27, 2017

27 June, 2017

Security risk

An inmate who had been in segregation for nine months – because the facility had concerns about his and others’ safety and security – complained to our office that it was harming his mental health and he needed to see a psychiatrist.

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June 27, 2017

27 June, 2017

Sweet relief

An inmate with diabetes who needed to take insulin before his meals complained to our office that correctional staff could only give it to him after meals.

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April 20, 2017

20 April, 2017

Out of Oversight, Out of Mind

Investigation into how the Ministry of Community Safety and Correctional Services tracks the admission and placement of segregated inmates, and the adequacy and effectiveness of the review process for such placements.

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November 8, 2016

8 November, 2016

Justice delayed

An inmate complained that he had sat in jail for days after becoming eligible for parole because a parole hearing had not been scheduled for him.

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November 8, 2016

8 November, 2016

Best defence

A senior who was charged with threatening police complained that Legal Aid Ontario told him he was no longer eligible for their services after the Crown decided it would not seek to put him in jail if convicted.

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June 16, 2016

16 June, 2016

A Matter of Life and Death

Investigation into the direction provided by the Ministry of Community Safety and Correctional Services to Ontario’s police services for de-escalation of conflict situations

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July 28, 2015

28 July, 2015

Pearly rights

A woman whose teeth had been damaged as a result of physical abuse by her partner years earlier contacted the Ombudsman for help in obtaining funds to have them fixed.

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July 28, 2015

28 July, 2015

Return to sender, address unknown

A man contacted our Office in frustration when the Ministry repeatedly sent mail to his address for a former tenant. He had returned the envelopes several times with a note stating “this person does not reside at this address,” but the Ministry mail did not stop.

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June 11, 2013

11 June, 2013

The Code

Investigation into the Ministry of Community Safety and Correctional Services’ response to allegations of excessive use of force against inmates.

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October 24, 2012

24 October, 2012

In the Line of Duty

Investigation into how the Ontario Provincial Police and the Ministry of Community Safety and Correctional Services have addressed operational stress injuries affecting police officers.

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December 14, 2011

14 December, 2011

Oversight Undermined

Investigation into the Ministry of the Attorney General’s implementation of recommendations concerning reform of the Special Investigations Unit.

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December 7, 2010

7 December, 2010

Caught in the Act

Investigation into the Ministry of Community Safety and Correctional Services’ conduct in relation to Ontario Regulation 233/10 under the Public Works Protection Act.

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June 8, 2010

8 June, 2010

Coroner’s inquest delays

The Office of the Chief Coroner of Ontario sped up its process, improved its practices and addressed a backlog of cases after the Ombudsman launched an investigation in 2008 into complaints that mandatory inquests were not being held within a reasonable time frame.  Based on this result, the Ombudsman determined no further investigation was warranted, but continues to monitor the issue.

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September 30, 2008

30 September, 2008

Oversight Unseen

Investigation into the Special Investigations Unit's operational effectiveness and credibility.

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June 26, 2008

26 June, 2008

A Test of Wills

Investigation into Legal Aid Ontario’s role in the funding of the criminal defence of Richard Wills.

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February 27, 2007

27 February, 2007

Adding Insult to Injury

Investigation into the treatment of victims by the Criminal Injuries Compensation Board.

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