Lacking language

Lacking language

September 30, 2019

30 September, 2019

A man who was following the complaints process regarding a bilingual community legal clinic reached out to us after receiving an English-only version of the clinic’s complaints policy.

A man who was following the complaints process regarding a bilingual community legal clinic reached out to us after receiving an English-only version of the clinic’s complaints policy. We contacted Legal Aid Ontario, which ensured the full translation of the document into French.

Learn more about the French Language Services Unit which answers questions and takes complaints about French services.
Read about how we helped other people in our Selected cases.