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November 8, 2016

8 November, 2016

A senior contacted our Office after restrictions were placed on his visits with his wife at her long-term care home, after he raised concerns with a nurse about his wife’s care.

A senior contacted our Office after restrictions were placed on his visits with his wife at her long-term care home, after he raised concerns with a nurse about his wife’s care. Although we do not have direct jurisdiction over long-term care homes, Ombudsman staff made inquiries with a manager at a regional office of the Ministry’s Performance Improvement and Compliance Branch, which sparked a surprise inspection at the home. The home agreed to review the man’s visit restriction and made changes to the care his wife was receiving.

Read about how we helped other people in our Selected cases.