Reports on Investigations

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September 7, 2023

7 September 2023

Lessons for the Long Term

Investigation into the Ministry of Long-Term Care’s oversight of long-term care homes through inspection and enforcement during the COVID-19 pandemic

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May 20, 2021

20 May 2021

Oversight 911

Investigation into how the Ministry of Health oversees patient complaints and incident reports about ambulance services

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June 10, 2011

10 June 2011

Non-emergency medical transportation services

Investigation into complaints about patient safety, infection control and other issues involving the vehicles that transport non-emergency patients, focusing on whether adequate measures are in place to protect the public.

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May 12, 2011

12 May 2011

Limited funding of Herceptin

Investigation into the province’s limited funding of Herceptin.

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December 21, 2010

21 December 2010

Long-term care

The Ministry of Health and Long-Term Care incorporated the Ombudsman’s suggestions in its ongoing upgrade of its monitoring of long-term care facilities after he identified serious systemic problems. Since the Ministry’s efforts are “a work in progress,” in lieu of a report, the Ombudsman released a summary of his findings and the Ministry’s responses to date.

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August 10, 2010

10 August 2010

The LHIN Spin

Investigation into the Hamilton Niagara Haldimand Brant Local Health Integration Network’s use of community engagement in its decision-making process.

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June 15, 2010

15 June 2010

Dental implants

The Ministry of Health and Long-Term Care agreed to fund dental implants for a 55-year-old cancer patient who required extensive reconstructive facial surgery.  The Ministry also acknowledged that there may be others in such exceptional circumstances and undertook to address the gap in the system to allow them access to funding for dental implants.

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September 30, 2009

30 September 2009

A Vast Injustice

Investigation into the Ministry of Health and Long-Term Care’s decision-making concerning the funding of Avastin for colorectal cancer patients.

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July 23, 2009

23 July 2009

Positron Emission Tomography (PET) program

Investigation into the Ministry of Health and Long-Term Care’s administration of the Positron Emission Tomography (PET) program.

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November 1, 2007

1 November 2007

Assistive Devices: Life and Breath

The Ministry of Health and Long-Term Care agreed to fund the home use of oxygen saturation monitors for children with life-threatening respiratory conditions, and to review the entire Assistive Devices Program.

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September 1, 2006

1 September 2006

OHIP: The Difference a Few Days Make

Coverage was granted to a 94-year-old man who moved back to Ontario from the U.S. and broke his hip 38 days before his Ontario health insurance eligibility was to take effect.

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July 20, 2006

20 July 2006

Out-of-country cancer care: The Out-of-Country Conundrum

The Ministry of Health overhauled its out-of-country care program and paid $75,000 to a chemotherapy patient who was wrongly denied coverage.

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May 1, 2006

1 May 2006

Testicular implants for boys: A Medical Necessity

The Ministry of Health and Long-Term care restored funding for testicular prosthesis surgery for boys under 18.

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September 27, 2005

27 September 2005

The Right To Be Impatient

Investigation into whether the Ministry of Health and Long-Term Care has failed to properly administer newborn screening in Ontario.

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September 1, 2005

1 September 2005

From Hope to Despair

Investigation into the Ministry of Health and Long-Term Care's refusal to fund the drug Cystagon for treatment of Batten's Disease.

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