Experience counts

A man who had driving experience in India and in British Columbia sought our help after he tried to obtain an equivalent Ontario driver’s licence. His experience should have qualified him immediately for a G2 licence (the second of three steps in Ontario’s graduated licence program) and allowed him to take the final road test. Instead, DriveTest staff told him he would have to start at the most basic level. After we made inquiries with Ministry officials, they ensured the man’s driving experience was taken into account and he was given his G2 licence and final road test. They also sent him a letter of apology and clarified the procedure for such cases with DriveTest staff.