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A woman complained to us that she had not received any family support payments in over a year, despite submitting paperwork to the Family Responsibility Office asking that she receive them via direct deposit rather than by mailed cheque.
A woman complained to us that she had not received any family support payments in over a year, despite submitting paperwork to the Family Responsibility Office asking that she receive them via direct deposit rather than by mailed cheque. Our inquiries revealed that FRO officials never received her request, and the mailing address they had for her was out of date. This was addressed and she received a payment of $7,172.
Read about how we helped other people in our Selected cases.