Lacking language

Attention – Office closed on the following days:
Wednesday, December 24 after 12 p.m. to Friday, December 26
as well as Wednesday, December 31 after 12 p.m., and Thursday, January 1, 2026
Our phone lines will also be closed. Complaints can still be filed using our online complaint form or via email at [email protected].

File your complaint here

A man who was following the complaints process regarding a bilingual community legal clinic reached out to us after receiving an English-only version of the clinic’s complaints policy. We contacted Legal Aid Ontario, which ensured the full translation of the document into French.

Learn more about the French Language Services Unit which answers questions and takes complaints about services in French.

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For general questions and complaints, please contact us here.