Unfinished business

A man complained to our Office about the WSIB after he had not received an update on his compensation application for almost a year.

A man complained to our Office about the WSIB after he had not received an update on his compensation application for almost a year. When we contacted WSIB officials, they acknowledged that a decision letter prepared for the man eight months earlier had never been finalized. As a result of our inquiries, the WSIB issued the letter, and the worker was able to appeal its decision.