Finding compassion

A woman complained to our Office on behalf of her 34-year-old daughter, who requires a specially-made drug at a cost of $200 per month.

A woman complained to our Office on behalf of her 34-year-old daughter, who requires a specially-made drug at a cost of $200 per month. The drug is not covered by the Ontario Drug Benefit Program and her cardiologist’s request under the Exceptional Access Program was denied. After our Office intervened, Ministry officials advised that the drug could be funded through its Compassionate Review Policy process, and the application was approved.