General resources

If you would like copies of any of these brochures or posters, contact us at [email protected].

All brochures and posters are accessible PDFs. Click the image to view, print or download.

Brochures in English and French

General public - English

Link to Do you have a concern about a provincial or municipal service in Ontario? brochure

General public - French

Lien vers la brochure Avez-vous des préoccupations concernant un service provincial ou municipal en Ontario?

Indigenous peoples - English

Link to Do you have a concern about a provincial or municipal service in Ontario? for indigenous communities brochure

Indigenous peoples - French

Lien vers la brochure Avez-vous des préoccupations concernant un service provincial ou municipal en Ontario? pour communautés autochtones

Students - English

Link to Do you have a concern about an Ontario university, college, school board or provincial government service? Student brochure

Students - French

Lien vers la brochure Avez-vous un problème avec une université ou un collège de l'Ontario, un conseil scolaire, ou un autre service provincial?

Seniors - English

Link to Do you have a concern about a provincial or municipal service in Ontario? brochure

Seniors - French

Lien vers la brochure Avez-vous des préoccupations concernant un service provincial ou municipal en Ontario?

2SLGBTQIA+ - English

Link to Do you have a concern about a provincial or municipal service in Ontario? LGBTQIA+ brochure

2SLGBTQIA+ - French

Lien vers la brochure LGBTQIA+ Avez-vous des préoccupations concernant un service provincial ou municipal en Ontario?

Brochures in Indigenous languages

Ililîmowin (Cree)

Link to Do you have a concern about a provincial or municipal service in Ontario? for indigenous communities - Cree brochure

Kanien’kéha (Mohawk)

Link to Do you have a concern about a provincial or municipal service in Ontario? for indigenous communities Mohawk brochure

Anishinaabemowin (Ojibwe)

Link to Do you have a concern about a provincial or municipal service in Ontario? for indigenous communities Ojibwe brochure

Anishininiimowin (Oji-Cree)

Link to Do you have a concern about a provincial or municipal service in Ontario? for indigenous communities Oji-Cree brochure

Brochures in other languages

Arabic

Link to Do you have a concern about a provincial or municipal service in Ontario? Arabic brochure

Chinese (Simplified)

Link to Do you have a concern about a provincial or municipal service in Ontario? Simplified Chinese brochure

Chinese (Traditional)

Link to Do you have a concern about a provincial or municipal service in Ontario? Traditional Chinese brochure

Farsi

Link to Do you have a concern about a provincial or municipal service in Ontario? Farsi brochure

Hindi

Link to Do you have a concern about a provincial or municipal service in Ontario? Hindi brochure

Punjabi

Link to Do you have a concern about a provincial or municipal service in Ontario? Punjabi brochure

Russian

Link to Do you have a concern about a provincial or municipal service in Ontario? Russian brochure

Somali

Link to Do you have a concern about a provincial or municipal service in Ontario? Somali brochure

Spanish

Link to Do you have a concern about a provincial or municipal service in Ontario? Spanish brochure

Tagalog

Link to Do you have a concern about a provincial or municipal service in Ontario? Tagalog brochure

Turkish

Link to Do you have a concern about a provincial or municipal service in Ontario? Turkish brochure

Bilingual Posters

(11x17" / 27.94 x 43.18 cm)

Getting Nowhere?
We Can Help.

Link to PDF of poster titled Getting nowhere? We can help. Image of car stuck spinning its wheels in snowbank

Going in Circles?
We Can Help.

Link to PDF of poster titled Going in circles? We can help. Image of goldfish swimming in circles

Hit a Brick Wall?
We Can Help.

Link to PDF of poster titled Hit a brick wall? We can help. Image of a person hitting a brick wall

Need Direction?
We Can Help.

Link to PDF of poster titled need direction? we can help. Image of confusing signs pointing in different directions

Not Sure Where to Turn?
We Can Help.

Link to PDF of poster titled Not sure where to turn? We can help. Image of person outside a maze

Fairness Guide

Link to PDF of Fairness by Design: An Administrative Fairness Self-Assessment Guide

Fairness by Design: An Administrative Fairness Assessment Guide is a self-assessment tool developed by Canada’s provincial and territorial ombudsmen to help public organizations ensure that their policies, programs and practices are consistent with the principles of administrative law and the standards of fairness.

Key Principles Towards Ensuring Effective Parliamentary Ombudsman Institutions in Canada

Key Principles Towards Ensuring Effective Parliamentary Ombudsman Institutions in Canada

Videos

Our role, what you can expect and how we can help

Learn about how we can help you, our 50-year track record as an independent institution – and even what “ombudsman” means – all packed into a few minutes.

Watch more videos related to how we work to resolve issues and more.