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Brochures, posters and resources

We resolve complaints about more than 1,000 government and public sector bodies. This includes: Provincial ministries and programs Crown corporations Administrative tribunals Agencies, boards and commissions Child protection services Cities, towns and municipalities French language services School …

The Ombudsman and Team

Message from the Ombudsman Paul Dubé, Ombudsman Barbara Finlay, Deputy Ombudsman Carl Bouchard, French Language Services Commissioner Organizational structure Proactive disclosure   Paul Dubé, Ombudsman Born in Calgary, Alberta, Mr. Paul Dubé (he/him) spent his adolescence in Dalhousie, New …

What we do

We solve problems with Ontario government and public services. We make sure they treat people fairly and respect the rights of Ontarians. Find out more about our work to help make Ontario services better while enhancing accountability and transparency in the public sector. If you have a question, …

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Home Contact Us Training Sign up for our newsletter Follow Us Ombudsman Logo ~/Media/ombudsman/ombudsman/Homepage/ombudsmanFooterLogo.png Ombudsman Ontario All Contents © 2025, Ombudsman Ontario. All Rights Reserved. The Ontario Ombudsman’s work takes place on traditional Indigenous territories …
Ombudsman-Ontario-Calvin-April-2024-report-accessible.pdf

PDF∙301.92 KB∙Last Modified: 1 Apr 2024

Ombudsman Report Investigation into meetings held by the Municipality of Calvin’s Ad Hoc Code of Conduct Working Group and Ad Hoc Municipal Planning Working Group Paul Dubé Ombudsman of Ontario April 2024 Investigation into meetings of two working groups of the Municipality of Calvin April 2024 1 …
Ombudsman-Ontario-Local-Services-Boards-March-2024-submission-accessible.pdf

PDF∙235.35 KB∙Last Modified: 6 Mar 2024

Submission to the Ministry of Northern Development regarding the proposed modernization of the Northern Services Boards Act Paul Dubé Ombudsman of Ontario March 2024 Submission to the Ministry of Northern Development regarding the proposed modernization of the Northern Services Boards Act March …
Ombudsman-Ontario-Regies-locales-des-services-publics-mars-2024-memoire-accessible.pdf

PDF∙239.58 KB∙Last Modified: 6 Mar 2024

Mémoire au ministère du Développement du Nord concernant le projet de modernisation de la Loi sur les régies des services publics du Nord Paul Dubé Ombudsman de l’Ontario Mars 2024 Mémoire au ministère du Développement du Nord concernant le projet de modernisation de la Loi sur les régies des …
Ombudsman-Ontario-MCCSS-March-2024-submission-accessible.pdf

PDF∙318.5 KB∙Last Modified: 21 Mar 2024

Submission to the Ministry of Children, Community and Social Services regarding searches of staff, visitors and young persons at youth justice facilities Paul Dubé Ombudsman of Ontario March 2024 Submission to the Ministry of Children, Community and Social Services regarding searches at youth …
Ombudsman-Ontario-MSESSC-mars-2024-memoire-accessible.pdf

PDF∙301.19 KB∙Last Modified: 22 Mar 2024

Mémoire au ministère des Services à l’enfance et des Services sociaux et communautaires concernant les fouilles du personnel, des visiteur(euse)s et des adolescent(e)s dans les centres de justice pour la jeunesse Paul Dubé Ombudsman de l’Ontario Mars 2024 Mémoire au ministère des Services à …
Ombudsman-Ontario-Calvin-avril-2024-rapport-accessible.pdf

PDF∙311.1 KB∙Last Modified: 2 Apr 2024

Rapport de l’Ombudsman Enquête sur les réunions tenues par le groupe de travail spécial sur le code de conduite et le groupe de travail spécial sur la planification municipale de la Municipalité de Calvin Paul Dubé Ombudsman de l’Ontario Avril 2024 Enquête sur les réunions de deux groupes de …
Ombudsman-Ontario-Amherstburg-April-2024-Report-accessible.pdf

PDF∙356.01 KB∙Last Modified: 11 Jun 2024

Ombudsman Report Investigation into meetings held by council for the Town of Amherstburg in 2022 and 2023 and a gathering of the Town’s Accessibility Advisory Committee in 2022 Paul Dubé Ombudsman of Ontario April 2024 Investigation into meetings held by council and a committee for Town of …
Ombudsman-Ontario-MinEdu-ICs-and-Meeting-Procedures-April-2024-Submission-accessible.pdf

PDF∙292.63 KB∙Last Modified: 12 Apr 2024

Submission to the Ministry of Education regarding integrity commissioners and meeting procedures for school board trustees Paul Dubé Ombudsman of Ontario April 2024 2 Submission to the Ministry of Education regarding integrity commissioners and school board meetings April 2024 ` Overview The …
Ombudsman-Ontario-MinEdu-commissaires-a-l’integrite-et-procedures-de-reunions-avril-2024-memoire-accessible.pdf

PDF∙321.54 KB∙Last Modified: 12 Apr 2024

Mémoire au ministère de l’Éducation concernant les commissaires à l’intégrité et les procédures de réunions des conseiller(ère)s scolaires Paul Dubé Ombudsman de l’Ontario Avril 2024 2 Mémoire au ministère de l’Éducation concernant les commissaires à l’intégrité et les procédures de réunions des …
Ombudsman-Ontario-Amherstburg-avril-2024-Rapport-accessible.pdf

PDF∙370.46 KB∙Last Modified: 11 Jun 2024

Rapport de l’Ombudsman Enquête sur des réunions tenues par le Conseil de la Ville d’Amherstburg en 2022 et 2023 et sur une rencontre en 2022 du Comité consultatif sur l’accessibilité de la Ville Paul Dubé Ombudsman de l’Ontario Avril 2024 Enquête sur des réunions du Conseil et une rencontre d’un …
Ombudsman-Ontario-York-CAS-April-2024-report-accessible.pdf

PDF∙853.28 KB∙Last Modified: 26 Apr 2024

O N T A R I O OMBUDSMAN REPORT Paul Dubé, Ombudsman of Ontario April 2024 Rights Unrecognized: Mia’s Story Investigation into the adequacy of services provided by York Region Children’s Aid Society to “Mia” Rights Unrecognized: Mia’s Story DIRECTOR, CHILDREN AND YOUTH UNIT Diana Cooke MANAGER, …
Ombudsman-Ontario-SAE-York-avril-2024-rapport-accessible.pdf

PDF∙897.82 KB∙Last Modified: 26 Apr 2024

O N T A R I O RAPPORT DE L’OMBUDSMAN Paul Dubé, Ombudsman de l’Ontario Avril 2024 Des droits non reconnus : L’histoire de Mia Enquête sur l’adéquation des services fournis à « Mia » par la Société d’aide à l’enfance de la région de York Des droits non reconnus : L’histoire de Mia DIRECTRICE, UNITÉ …
Ombudsman-Ontario-Bill-188-CYFSA-May-2024-Submission-accessible.pdf

PDF∙258.71 KB∙Last Modified: 24 May 2024

Submission to the Standing Committee on Social Policy regarding Bill 188, Supporting Children's Futures Act, 2024 Paul Dubé Ombudsman of Ontario May 2024 2 Submission to the Standing Committee on Social Policy regarding Bill 188 May 2024 Overview The Standing Committee on Social Policy is currently …
Ombudsman-Ontario-Projet-de-Loi-188-LSEJF-mai-2024-Memoire-accessible.pdf

PDF∙272.51 KB∙Last Modified: 24 May 2024

Mémoire au Comité permanent de la politique sociale sur le projet de loi 188, Loi de 2024 visant à soutenir l’avenir des enfants Paul Dubé Ombudsman de l’Ontario Mai 2024 2 Mémoire au Comité permanent de la politique sociale sur le projet de loi 188 Mai 2024 ` Aperçu Le Comité permanent de la …
Ombudsman-Ontario-Grimsby,-Lincoln-and-West-Lincoln-September-2024-Report-accessible.pdf

PDF∙319.29 KB∙Last Modified: 10 Sep 2024

Ombudsman Report Investigation into complaints about a closed meeting held by the Town of Grimsby, the Town of Lincoln, and the Township of West Lincoln Paul Dubé Ombudsman of Ontario September 2024 Investigation into a meeting held by the Town of Grimsby, the Town of Lincoln and the Township of …
Ombudsman-Ontario-SMART-September-2024-Report-accessible.pdf

PDF∙253.25 KB∙Last Modified: 5 Sep 2024

Ombudsman Report Investigation into a complaint about a meeting held by the Board of Directors for Saugeen Mobility and Regional Transit Paul Dubé Ombudsman of Ontario September 2024 Investigation into a meeting held by Saugeen Mobility and Regional Transit September 2024 1 Complaint 1 My Office …

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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Ombudsman Ontario

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10th floor, South Tower
Toronto, ON M5G 2C9

Toll-free (Ontario only): 1-800-263-1830
Outside Ontario: 416-586-3300
info@ombudsman.on.ca

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