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Bill 8 and Strengthening Municipal Accountability

This link opens in a new tab Read a transcript of Paul Dubé's Speech, "Bill 8 and Strengthening Municipal Accountability (accessible PDF) Paul Dubé, Ombudsman of Ontario Speech to Municipal Integrity Commissioners of Ontario Spring Meeting April 26, 2016 1 Thank you so much for inviting me to speak …

The Value of Ombudsman Oversight

This link opens in a new tab Read a transcript of the "The Value of Ombudsman Oversight" Speech (PDF) The Value of Ombudsman Oversight Barbara Finlay, Acting Ombudsman of Ontario Ontario Good Roads Association / Rural Ontario Municipalities AssociationnJoint Conference February 23, 2016 - Toronto 1 …

What to expect when the Ombudsman calls - Opening remarks

This link opens in a new tab Read the transcript of Paul Dubé's Speech, "What to expect when the Ombudsman calls" (accessible PDF) On March 31, the Office of the Ontario Ombudsman hosted webinars for municipalities and school boards about what stakeholders can expect when the Ombudsman calls. You …

Working in Partnership to Transform Public Services

This link opens in a new tab Read the transcript of the "Working in Partnership to Transform Public Services" Speech (accessible PDF) On February 25, 2016, the Ontario Ombudsman's Office, in partnership with Canada's Public Policy Forum, held a one-day forum for municipal and school board …

Federation of Northern Ontario Municipalities keynote speech

This link opens in a new tab, View transcript of Paul Dube's Speech: "Forward Thinking for a Greater North" (accessible PDF) On May 11, 2017, Ontario Ombudsman, Paul Dubé, gave a keynote speech at the Federation of Northern Ontario Municipalities' 57th annual conference, in North Bay.   “Forward …

Nowhere to Turn: Institutionalization by Default, Not Design

This link opens in a new tab View Paul Dubé Speech, "Nowhere to Turn: Institutionalization by Default, Not Design" (accessible PDF) On March 23 2017, Ontario Ombudsman, Paul Dubé, presented to CAMH's Dual Diagnosis and the Forensic Mental Health System conference, in Toronto. “Nowhere to Turn: …

Creating a complaints procedure in municipalities

This link opens in a new tab Read Laura Pettigrew's Presentation, "Creating a complaints procedure in municipalities" (accessible PDF) On January 30, General Counsel Laura Pettigrew spoke at the Rural Ontario Municipal Association (ROMA) annual conference in Toronto, detailing the steps and best …

New year, new era for municipal oversight in Ontario (Municipal World)

Municipal World By Barbara Finlay, Acting Ombudsman December 2015 On January 1, 2016, citizens of Ontario will finally be able to bring their municipal complaints to their provincial Ombudsman. For readers in B.C., New Brunswick, Nova Scotia, Newfoundland and Labrador, and Yukon, this won’t seem …

Speaker's Corner: Police need more training on non-lethal force (Law Times)

Law Times 25 July 2016 Written By Paul Dubé Recently, it took just four minutes for David Orazietti, Ontario’s Minister of Community Safety and Correctional Services, to announce changes that will fundamentally affect law and order across the province. Responding to my office’s investigation into …

Eight Simple Things to Know About Bill 8 and the Ombudsman’s New Oversight of Municipalities (Public Sector Digest)

Public Sector Digest By Barbara Finlay, Acting Ombudsman of Ontario February 2016 Some 40 years after the first Ontario Ombudsman called for it – and 13 months after it was formally passed into law – municipalities in this province now come under the jurisdiction of the Ombudsman’s office. For the …

I’m here to help (Toronto Sun)

Toronto Sun Paul Dubé, Guest Columnist Section: Opinion/Columnist July 8, 2017   This is a time of significant growth and impact for the Office of the Ontario Ombudsman. Our mandate, expanded last year, now includes not just provincial government bodies, but municipalities, universities and school …

Newsletter - Ombudsman's March 2017 message

Newsletter - Ombudsman's March 2017 message …

Newsletter - Minister accepts all 32 Ombudsman recommendations to reform flawed segregation system

Newsletter - Minister accepts all 32 Ombudsman recommendations to reform flawed segregation system …

Newsletter - Ombudsman to investigate communication of driver’s licence suspensions and reinstatements

Newsletter - Ombudsman to investigate communication of driver’s licence suspensions and reinstatements …

Administrative Tribunals

If you believe you were not treated fairly by an administrative tribunal, you may file a formal complaint . Where the Ombudsman finds that an individual was not treated fairly, he may make recommendations to the tribunal to address the problem. The Ombudsman may also make recommendations to address …

Contact Us

Do you have a complaint about an Ontario public sector body? Fill out an online complaint form   Please take a moment to learn more about respectful communication with our Office . Please note that we do not accept complaints through Facebook, X, or any other third-party platforms. Contacts Office …

Questions?

Questions? What to expect if we contact you Contact Us … Questions? …

Strategic plan

Ombudsman Ontario - Strategic Plan (accessible PDF) Strategic Plan - Infographic Sheet (accessible PDF) Our Commitment At Ombudsman Ontario, we are dedicated to being an effective agent of positive change for the people of Ontario We do this by standing for the rights and well-being of Ontarians, …

Newsletter - Ombudsman's February 2017 message

Newsletter - Ombudsman's February 2017 message …

Newsletter - Ombudsman's January 2017 message

Newsletter - Ombudsman's January 2017 message …