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Ombudsman reports on first year of expanded mandate; pledges continued effectiveness as agent of positive change Annual Report 2015-2016

TORONTO (November 2, 2016) - Ontario Ombudsman Paul Dubé today released the first annual report of his office’s new, expanded mandate, which was doubled in the past year to include more than 1,000 public sector organizations – provincial government bodies, municipalities, universities and school …

Ombudsman’s top 10 stories of 2016

It’s been a year of historic change for our office, as the Ombudsman’s mandate doubled and we were able to help Ontarians with a whole new range of issues in the broader public sector. Here are 10 of the key developments of the past year. 1. New Ombudsman Paul Dubé was unanimously approved by the …

Ombudsman to investigate communication of driver’s licence suspensions and reinstatements

TORONTO (May 24, 2017) – Ontario Ombudsman Paul Dubé today announced an investigation into how the province communicates licence suspensions and reinstatements to drivers who were suspended for unpaid fines, in the wake of several complaints by drivers – some of whom had no idea their licences were …

Ombudsman clears Brampton in procurement investigation, calls for improvements to optimize transparency and accountability

(TORONTO – March 6, 2017) - Ontario Ombudsman Paul Dubé’s investigation into non-competitive procurements in the city of Brampton found no evidence of maladministration, but identified several ways the city could improve its practices. “Ensuring fairness, transparency and accountability in the …

Ombudsman calls for clear new law, strong oversight of inmate segregation

(TORONTO – April 20, 2017) - Ontario Ombudsman Paul Dubé today called on the province to reform its flawed system of placing and tracking inmates in solitary confinement, after his latest investigation revealed numerous issues putting vulnerable people at risk. The Ministry of Community Safety and …

Ombudsman finds municipality’s trespass order against councillor unjust and excessive

(TORONTO – May 31, 2017) - Barring a councillor from the local town hall for more than two years is “excessive and unjustly punitive,” Ontario Ombudsman Paul Dubé has found in his first investigation of a complaint about a municipality. Mr. Dubé’s report, Counter Encounter , released online today, …

Ombudsman nominated as one of Canada’s most influential lawyers

(TORONTO, June 2, 2017) – Ontario Ombudsman Paul Dubé is among the nominees for Canadian Lawyer magazine’s Top 25 Most Influential Lawyers in Canada. Online voting for the Top 25 is open until June 12, and results will be announced in August. Cast your vote here  (voting closes June 12, 2017). The …

Ombudsman lauds new era of oversight - Annual Report 2016-2017

(June 27, 2017 – TORONTO) - Greater oversight of public sector bodies will improve accountability and services to Ontarians, provided it is consistent and effective, Ontario Ombudsman Paul Dubé notes today in his latest Annual Report, marking the first full year of his term and his office’s …

From A Vast Injustice to A Vast Improvement

1 It’s a privilege to be here today with so many innovators in the health care field. I want to thank you for the opportunity, because I believe this is an area where the role of the Ombudsman is becoming increasingly important. 2 I would like to start by quoting a great Canadian scholar of public …

Civilian Oversight: Use It or Lose It

Speech by André Marin, Ombudsman of Ontario, to the Ontario Association of Police Services Boards, Spring Conference, May 24, 2014 1 Good morning and thank you for inviting me to speak today. It’s been two years since I last had the pleasure to present to your group. I would like to start with a …

Ombudsman speaks to Ontario Catholic School Trustees’ Association

Ombudsman André Marin explained what his expanded oversight will mean for school boards at the Ontario Catholic School Trustees’ Association business seminar on April 30. He emphasized that the Ombudsman's office should be the last resort, and that we will work with local complaint mechanisms to …

Speech at Club Canadien Toronto

Ontario Ombudsman André Marin presented to the Club Canadien Toronto on April 21, 2015. Speech at Club Canadien Toronto … Speech at Club Canadien Toronto …

Speech to Ontario Association of Police Services Board

On May 29, 2015, Ontario Ombudsman André Marin spoke at the annual general meeting and spring conference for the Ontario Association of Police Services Boards, in Toronto. He highlighted some of his office's work on police-related investigations, and emphasized the importance for robust police …

Open Government for a Fairer Society: SYT Keynote Address by Premier Kathleen Wynne

This link opens in a new tab Read the transcript of Kathleen Wynne's speech "Open Government for a Fairer Society" (PDF) Premier Kathleen Wynne spoke about the importance of building good working relationships between government organizations and oversight offices, as the keynote speaker at …

All you need to know if the Ombudsman calls

This link opens in a new tab View the transcript of Paul Dubé's Speech: "All you need to know if the Ombudsman Calls" (accessible PDF) Ontario Ombudsman Paul Dubé spoke at the Ontario East Municipal Conference in Kingston on September 14, discussing the Office's oversight of municipalities. “All …

A win-win-win: How the Ombudsman can help you

This link opens in a new tab View the transcript of Paul Dubé's Speech: "A win-win-win: how the Ombudsman can help you" (accessible PDF) Ontario Ombudsman Paul Dubé gave the keynote address at the Summer Leadership Conference for the Ontario Secondary School Teachers' Federation in Ottawa on August …

Ombudsman 101: Oversight of School Boards

This link opens in a new tab View Transcript of Paul Dubé's Speech, "Ombudsman 101: Oversight of School Boards" (accessible PDF) “Ombudsman 101: Oversight of School Boards” Ontario College of Teachers Annual Meeting of Members Paul Dubé, Ombudsman of Ontario Toronto, Ontario, June 2, 2016 1 Thank …

Ombudsman Oversight of Municipalities: What to expect if the Ombudsman calls

This link opens in a new tab View the transcript of Paul Dubé Speech, "Ombudsman Oversight of Municipalities: What to expect if the Ombudsman calls" (accessible PDF) “Ombudsman Oversight of Municipalities: What to expect if the Ombudsman calls” Association française des municipalités de l’Ontario …

Sustainable Communities: The Northern Perspective

This link opens in a new tab View the transcript of Paul Dubé's Speech: "Sustainable Communities: The Northern Perspective" (accessible PDF) On May 12, 2016, Ontario Ombudsman Paul Dubé spoke to delegates at the 56 th Annual Conferenceof the Federation of Northern Ontario Municipalities, in …

Ombudsman Oversight: Are You Prepared?

This link opens in new tab View Transcript of Paul Dubé's Speech, "Ombudsman Oversight: Are You Prepared?" (accessible PDF) Paul Dubé, Ombudsman of Ontario Ontario Small Urban Municipalities 63 rd Annual Conference Goderich, May 6, 2016 1 Good morning, and thank you for being here bright and early. …