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Our Office and phone lines will be closed on Tuesday, July 1. Our services will resume on Wednesday, July 2 at 9 a.m. Complaints can still be filed using our online complaint form or via email at info@ombudsman.on.ca.

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Displaying 1321 - 1340 of 5134

Near North board ‘well on way’ to addressing ombudsman report (North Bay Nugget)

PJ Wilson This link opens in a new tab North Bay Nugget May 13, 2020 The Near North District School Board “is well on the way” to meeting all the recommendations contained in an ombudsman’s report. The report, received by the board in 2019, included 14 recommendations to address issues of …

Statement by the Ombudsman: Looking back on 2019 and ahead to 2020

(TORONTO - December 31, 2019) As we close 2019 and look ahead to a new decade, it’s a fitting time to reflect on the recent historic changes to the Ombudsman’s Office, and to discuss our priorities for 2020. In 2019, Ombudsman oversight was extended for the first time in Ontario’s history to child …

Statement by the Ombudsman: COVID-19 – Message to the public

(TORONTO – March 23, 2020) As I write this, Ontario is in an unprecedented state of emergency, due to the global outbreak of the COVID-19 coronavirus. Millions of people are working from home and practicing “social distancing” as frontline health care workers and public sector leaders work to …

Statement by the Ombudsman: Our service to citizens during the coronavirus emergency

(TORONTO – April 9, 2020) In accordance with the guidance of public health authorities and the provincial government, the office locations of Ombudsman Ontario have been closed since March 16. Despite this, my staff and I continue to work from home during the provincial state of emergency and …

Newsletter - Ombudsman receives hundreds of COVID-19-related complaints, prioritizes service to vulnerable Ontarians

Newsletter - Ombudsman receives hundreds of COVID-19-related complaints, prioritizes service to vulnerable Ontarians …

Ombudsman handling hundreds of complaints during coronavirus state of emergency

(TORONTO – April 9, 2020) Ontario Ombudsman Paul Dubé today stressed that his office continues to help Ontarians during the present state of emergency, and has responded to hundreds of public complaints related to the COVID-19 coronavirus. Although the Ombudsman’s office doors have been closed …

Newsletter - Ombudsman’s message: Ensuring public services for the vulnerable in the time of COVID-19

Newsletter - Ombudsman’s message: Ensuring public services for the vulnerable in the time of COVID-19 …

Statement by Ontario Ombudsman Paul Dubé on COVID-19 and Ontario’s correctional facilities

(TORONTO – March 26, 2020) Ontario Ombudsman Paul Dubé today released the following statement regarding the impact of the COVID-19 outbreak on the province’s correctional facilities: As Ontario’s government and public sector bodies take action to slow the spread of COVID-19, I am particularly …

Newsletter - A matter of principles: Strengthening ombudsmen around the world

Newsletter - A matter of principles: Strengthening ombudsmen around the world …

Ombudsman Paul Dubé supports Venice Principles, strong legal foundation for ombudsman institutions

(TORONTO – February 12, 2020) Speaking to colleagues from across Canada and around the world, Ontario Ombudsman Paul Dubé this week welcomed new international standards that define, promote and protect the role of ombudsmen in strengthening democracy and promoting fundamental rights. Ombudsmen who …

Newsletter - Ombudsman appoints Kelly Burke as Deputy Ombudsman and French language services Commissioner

Newsletter - Ombudsman appoints Kelly Burke as Deputy Ombudsman and French language services Commissioner …

‘We want young people calling us directly’: head of the new children and youth unit in the Ontario ombudsman’s office (QP Briefing)

By Sneh Duggal Queen’s Park Briefing January 10, 2020 The message Ontario’s Ombudsman Paul Dubé and the head of his office’s new children and youth unit want to share with young people across the province is: if you have a question, call. The relatively new unit, headed by Diana Cooke, has a …

Ontario Ombudsman to investigate delays at Landlord and Tenant Board

(TORONTO - January 9, 2020) – In the wake of a recent surge in complaints, Ontario Ombudsman Paul Dubé today announced an investigation into serious delays at the Landlord and Tenant Board (LTB), the administrative tribunal that resolves residential tenancy disputes.   Complaints to the Ombudsman …

Newsletter - 2020 Vision: Ombudsman reflects on 2019 and sets priorities for new year

Newsletter - 2020 Vision: Ombudsman reflects on 2019 and sets priorities for new year …

Newsletter - Ombudsman finds Niagara CAO hiring was "inside job"

Newsletter - Ombudsman finds Niagara CAO hiring was "inside job" …

Ombudsman finds Niagara CAO hiring was "inside job"

TORONTO (November 29, 2019) – Ontario Ombudsman Paul Dubé today called on the Regional Municipality of Niagara to improve its practices after his investigation found its hiring of former Chief Administrative Officer Carmen D’Angelo was “compromised” by confidential information leaked by insiders in …

Newsletter - Watchdogs gather for "Sharpening your Teeth" training

Newsletter - Watchdogs gather for "Sharpening your Teeth" training …

Ombudsman’s confidential report on Niagara CAO hiring to be viewed by council Nov. 14

(TORONTO – October 31, 2019) Ontario Ombudsman Paul Dubé’s draft report on his investigation into issues relating to the 2016 hiring of Niagara Region’s chief administrative officer will be provided to members of regional council for review at a closed meeting on November 14. The Ombudsman’s …

Hamilton committee’s out-of-town meetings to hire city manager did not violate law, Ombudsman finds

(TORONTO – October 4, 2019) A committee of Hamilton city council did not violate the Municipal Act when it held two closed-door meetings at a resort in Niagara-on-the-Lake last February to interview job applicants, Ontario Ombudsman Paul Dubé has found. However, the open portion of the first …

Newsletter - Reaching Ontario's children and youth

Newsletter - Reaching Ontario's children and youth …

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The Ontario Ombudsman’s work takes place on traditional Indigenous territories across the province we now call Ontario, and we are thankful to be able to work and live on this land. 

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Ombudsman Ontario

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Toronto, ON M5G 2C9

Toll-free (Ontario only): 1-800-263-1830
Outside Ontario: 416-586-3300
info@ombudsman.on.ca

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