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Newsletter - Municipal matters: The importance of being open – to the public and complaints

Newsletter - Municipal matters: The importance of being open – to the public and complaints …

Newsletter - Which of our Annual Report stories resonated most with you?

Newsletter - Which of our Annual Report stories resonated most with you? …

Newsletter - Ombudsman reports on 2020-2021: Lessons from a Pandemic Year

Newsletter - Ombudsman reports on 2020-2021: Lessons from a Pandemic Year …

Ombudsman’s Annual Report stresses “essential” oversight of public sector in pandemic, highlights improvements and gaps

Closed caption enabled Press conference: Video summaries: (TORONTO – June 29, 2021) Ontario Ombudsman Paul Dubé today emphasized the importance of independent oversight of public services in times of crisis – and called attention to serious gaps in the areas of public health and policing. In his …

Ontario Bar Association Tom Marshall Award of Excellence 2021 - Acceptance Remarks

Media release, "Ombudsman Paul Dubé to receive Ontario Bar Association award for excellence in public sector law" (April 12, 2021) Ms. Charlene Theodore, OBA President Mr. John Park, Chair of the Public Law Section Mr. Tom Marshall Q.C. Members of the Selection Committee Fellow members of the …

Newsletter - Ombudsman recommends overhauling “complicated, overburdened” ambulance oversight system to protect patient safety

Newsletter - Ombudsman recommends overhauling “complicated, overburdened” ambulance oversight system to protect patient safety …

Ombudsman and counterparts urge fairness in vaccine certification approaches

(TORONTO – May 26, 2021) Ontario Ombudsman Paul Dubé is joining his counterparts from across Canada in urging that provincial and territorial governments considering vaccine passports do so with fairness and caution. The Canadian Council of Parliamentary Ombudsman (CCPO), which includes Canada’s 10 …

Ombudsman recommends overhauling “complicated, overburdened” ambulance oversight system to protect patient safety

TORONTO (May 20, 2021) – Ontario Ombudsman Paul Dubé today called on the Ministry of Health to improve its processes for investigating complaints about ambulance services, in a report that reveals a system that is complicated, overburdened, and wholly inadequate. In the report, entitled Oversight …

Newsletter - The virtual frontier: Keeping electronic municipal meetings open to the public

Newsletter - The virtual frontier: Keeping electronic municipal meetings open to the public …

French Language Services Resources

The French Language Services Commissioner, within the Ombudsman’s Office, ensures that the rights of Ontarians and the obligations of government agencies are respected according to the French Language Services Act . Learn how the French Language Services Unit can help. If you would like hard copies …

General resources

If you would like copies of any of these brochures or posters, contact us at Communications@ombudsman.on.ca . All brochures and posters are accessible PDFs. Click the image to view, print or download. Brochures in English and French Brochures in Indigenous Languages Brochures in other languages …

Children and Youth Resources

The Ombudsman resolves and investigates complaints about any matter concerning children and youth receiving services from Ontario children's aid societies, foster homes, group homes, secure treatment facilities and youth justice facilities. Learn how the Children and Youth Unit can help. If you …

Municipal resources

The Ontario Ombudsman resolves and investigates complaints about municipalities, including closed meetings in municipalities. Learn how the Ombudsman resolves complaints about municipalities. If you would like copies of any of these brochures or posters, contact us at Communications@ombudsman.on.ca …

Ombudsman Paul Dubé to receive Ontario Bar Association award for excellence in public sector law

TORONTO (April 12, 2021) – Ontario Ombudsman Paul Dubé has been named this year’s winner of the Ontario Bar Association’s Tom Marshall Award of Excellence for Public Sector Lawyers, honouring his contributions to public sector law in Ontario. The award, given by the Ontario Bar Association’s Public …

Newsletter - Ombudsman investigates two youth justice centre closures

Newsletter - Ombudsman investigates two youth justice centre closures …

Ombudsman to investigate complaints about two youth justice centre closures

(TORONTO – March 16, 2021) Ontario Ombudsman Paul Dubé today announced that his office has launched an investigation into complaints related to the government’s abrupt closures of two youth justice centres in Kenora and Thunder Bay. “We have received complaints that raised serious concerns about …

Newsletter - Q and A with Paul Dubé: “So much work yet to be done”

Newsletter - Q and A with Paul Dubé: “So much work yet to be done” …

Newsletter - Pandemic problems: Assisting Ontarians with more than 2,000 COVID-related complaints

Newsletter - Pandemic problems: Assisting Ontarians with more than 2,000 COVID-related complaints …

Education videos

On this page, you'll find presentations, speeches, and other select video resources related to our oversight of public education in Ontario. For a full list of videos, visit our YouTube channel . Find out more about our oversight of public education in Ontario , from daycare and early childhood …

Municipal videos

On this page, you'll find presentations, speeches, and other select video resources related to municipalities. For a full list of videos, visit our YouTube channel . Learn how the Ombudsman resolves complaints about municipalities. All videos have closed captions enabled. Municipalities Electronic …