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Indigenous people

What you should know We are: Independent – not part of the government Confidential – we will protect your privacy Free – there is no fee for our services Impartial – we don’t take sides, we promote fairness We can help you if: You feel you were treated unfairly You have questions or concerns about …

Laurentian neglected obligations under French Language Services Act, says language commissioner (CTV)

Ian Campbell CTV March 31, 2022   A new report says Laurentian University, the Ministry of Francophone Affairs and the Ministry of Colleges and Universities neglected their obligations under the law when French language programs were cut. When the university declared insolvency last February, it …

Laurentian University violated French Language Services Act when it cut programs: report (CBC)

This link opens in a new tab CBC News March 31, 2022 Sudbury's Laurentian University violated Ontario's French Language Services Act when it cut 29 French-language programs in April 2021, according to a new report from the province's French language services commissioner. In her report, Kelly …

Laurentian program cuts violated French Language Services Act, commissioner finds (Sudbury.com)

Jenny Lamothe This link opens in a new tab Sudbury.com March 31, 2022 Laurentian University “neglected their obligations under the F rench Language Services Act during the university's financial restructuring process” the French Language Services Commissioner of Ontario said today. On March 31, …

Newsletter - Laurentian University and province failed to protect French programs from cuts during restructuring, Commissioner reports

Newsletter - Laurentian University and province failed to protect French programs from cuts during restructuring, Commissioner reports …

Laurentian University and province failed to protect French programs from cuts during restructuring, Commissioner reports

(TORONTO – March 31, 2022) Laurentian University, the Ministry of Francophone Affairs and the Ministry of Colleges and Universities neglected their obligations under the French Language Services Act during the university’s financial restructuring process, French Language Services Commissioner Kelly …

Newsletter - Helping students where they live: Ombudsman staff reach out to provincial and demonstration schools

Newsletter - Helping students where they live: Ombudsman staff reach out to provincial and demonstration schools …

Newsletter - Ombudsman receives more than 1,200 COVID-19 related complaints about government policy changes

Newsletter - Ombudsman receives more than 1,200 COVID-19 related complaints about government policy changes …

Ontario Ombudsman's French Language Services Unit develops tool to assess French-language services (Law Times)

Katrina Eñano This link opens in a new tab Law Times January 10, 2022 The Office of the Ombudsman of Ontario’s French Language Services Unit has developed a diagnostic tool which is intended to assist the government in planning and evaluating French-language services across the province. The …

French language services commissioner said ‘adequate planning’ would have resolved most complaints (QP Briefing)

Sneh Duggal This link opens in a new tab QP Briefing December 10, 2020 French Language Services Commissioner Kelly Burke said most of the complaints her office has received about access to services and materials in French could have been avoided with "adequate planning." Upon tabling her first …

Language commissioner proposes tool to assess availability, quality of French services (QP Briefing)

Sneh Duggal This link opens in a new tab QP Briefing December 7, 2021 Ontario French Language Services Commissioner Kelly Burke said her office received 351 complaints related to accessing French language services, a 15 per cent increase from the previous year. Burke released the numbers in her …

Newsletter - French Language Services Commissioner recommends assessment tool to aid government in protecting Ontario’s “linguistic health”

Newsletter - French Language Services Commissioner recommends assessment tool to aid government in protecting Ontario’s “linguistic health” …

Ontario ombudsman calls for overhaul of ‘wholly inadequate’ paramedic services oversight system (Global News)

Nick Westoll This link opens in a new tab Global News May 20, 2021 Ontario’s ombudsman is calling on the provincial government to revamp the oversight system for paramedic services, saying it’s “complicated, overburdened, and wholly inadequate.” “Emergency ambulance service can mean the difference …

Ontario ombudsman highlights lack of oversight of public health units (CP24)

Holly McKenzie-Sutter This link opens in a new tab CP24 June 29, 2021 Local public health units, which have been at the forefront of the fight against COVID-19, lack independent oversight, Ontario's ombudsman said Tuesday, calling on the province address the issue as soon as possible. Paul Dubé …

French Language Services Commissioner recommends assessment tool to aid government in protecting Ontario’s “linguistic health”

(TORONTO – December 7, 2021) French Language Services Commissioner Kelly Burke today called on the province to ensure its services for Franco-Ontarians are truly equivalent to those in English, and provided without delay. In her second annual report, released today, the Commissioner: Provides …

Newsletter - National Child Day 2021: Appreciating young people and committing to uphold their rights

Newsletter - National Child Day 2021: Appreciating young people and committing to uphold their rights …

Our international work

Ombudsman offices like ours exist in more than 100 countries around the world.  We help protect and promote people’s rights, and we make sure governments act fairly and responsibly. Our Office works with provincial, national and international oversight bodies. We share knowledge, strategies and …

Newsletter - School board governance: Ombudsman calls for mandatory codes of conduct and integrity commissioners

Newsletter - School board governance: Ombudsman calls for mandatory codes of conduct and integrity commissioners …

Newsletter - Ombudsman marks first National Truth and Reconciliation Day to honour victims and survivors of residential schools

Newsletter - Ombudsman marks first National Truth and Reconciliation Day to honour victims and survivors of residential schools …

Ombudsman’s message for Truth and Reconciliation Day, September 30, 2021

(TORONTO, September 29, 2021) Today is the first National Day for Truth and Reconciliation. It is a day to remember and commemorate the thousands of Indigenous children who were taken away from their communities and forced to attend residential schools – and the many who never returned home. Since …