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Abolish indefinite segregation: Ombudsman

Recommendations call on Ontario to reform use of solitary confinement (TORONTO – May 10, 2016) - Ontario Ombudsman Paul Dubé today urged the Ministry of Community Safety and Correctional Services to abolish the practice of placing inmates indefinitely in segregation and develop alternatives to …
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Ombudsman urges province to ensure police are trained in de-escalation

(TORONTO – June 29, 2016) Ontario Ombudsman Paul Dubé today called on the Ministry of Community Safety and Correctional Services to save lives by requiring police across the province to use de-escalation techniques in conflict situations before resorting to lethal force. Closed caption enabled It …
/en/news/media-releases/ombudsman-urges-province-ensure-police-are-trained-de-escalation

Ombudsman calls for systemic overhaul to help adults with developmental disabilities in crisis

(TORONTO – August 24, 2016) - Ontario’s systemic failure to help desperate families who are unable to care for loved ones with developmental disabilities has left vulnerable people in dire and often dangerous circumstances, Ombudsman Paul Dubé reveals in his office’s latest report, released today. …
/en/news/media-releases/ombudsman-calls-systemic-overhaul-help-adults-developmental-disabilities-crisis

Ontario Ombudsman marks one year of school board oversight

(TORONTO – September 6, 2016) - As the new school year begins, the Office of the Ontario Ombudsman is marking one year of oversight of school boards, after receiving 701 complaints and inquiries in the first year of its new mandate. ‘‘I’m happy to report that so far, we have received excellent …
/en/news/media-releases/ontario-ombudsman-marks-one-year-school-board-oversight

Ombudsman to assess Toronto school busing issues

TORONTO (September 9, 2016) – After hearing about problems with busing of students in the Toronto District School Board and Toronto Catholic District School Board, Ontario Ombudsman Paul Dubé has directed staff to assess the issues to determine whether or not a systemic investigation is warranted. …
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Ombudsman to investigate Toronto school busing issues

TORONTO (September 26, 2016) – Ombudsman Paul Dubé today announced his office will conduct a systemic investigation into recent school busing problems at the Toronto District School Board and Toronto Catholic District School Board. The investigation will focus on whether the boards’ oversight of …
/en/news/media-releases/ombudsman-investigate-toronto-school-busing-issues

Police oversight reform long overdue: Ombudsman

Stronger law and consistent scrutiny needed to bolster public confidence in police TORONTO (October 27, 2016) – Ontario Ombudsman Paul Dubé today released his submission to the province’s Independent Police Oversight Review, calling for new legislation to make police oversight bodies more …
/en/news/media-releases/police-oversight-reform-long-overdue-ombudsman

Ontario Ombudsman marks one year of oversight of municipalities and universities

(TORONTO – December 29, 2016) - As the new year approaches, the Office of the Ontario Ombudsman is set to mark one year of oversight of municipalities and universities. Since the historic new jurisdiction took effect Jan. 1, the office has received some 3,191 public complaints and inquiries about …
/en/news/media-releases/ontario-ombudsman-marks-one-year-oversight-municipalities-and-universities

Ombudsman to investigate segregation process in Ontario jails

TORONTO (December 2, 2016) – Ontario Ombudsman Paul Dubé today announced an investigation into how the province tracks and reviews the placement of inmates in solitary confinement in its correctional facilities, in light of serious issues raised in an increasing number of complaints. The Ministry …
/en/news/media-releases/ombudsman-investigate-segregation-process-ontario-jails

Ombudsman reports on first year of expanded mandate; pledges continued effectiveness as agent of positive change Annual Report 2015-2016

TORONTO (November 2, 2016) - Ontario Ombudsman Paul Dubé today released the first annual report of his office’s new, expanded mandate, which was doubled in the past year to include more than 1,000 public sector organizations – provincial government bodies, municipalities, universities and school …
/en/news/media-releases/ombudsman-reports-first-year-expanded-mandate-pledges-continued-effectiveness-agent-positive-change

Ombudsman’s top 10 stories of 2016

It’s been a year of historic change for our office, as the Ombudsman’s mandate doubled and we were able to help Ontarians with a whole new range of issues in the broader public sector. Here are 10 of the key developments of the past year. 1. New Ombudsman Paul Dubé was unanimously approved by the …
/en/news/media-releases/ombudsmans-top-10-stories-2016

Ombudsman to investigate communication of driver’s licence suspensions and reinstatements

TORONTO (May 24, 2017) – Ontario Ombudsman Paul Dubé today announced an investigation into how the province communicates licence suspensions and reinstatements to drivers who were suspended for unpaid fines, in the wake of several complaints by drivers – some of whom had no idea their licences were …
/en/news/media-releases/ombudsman-investigate-communication-drivers-licence-suspensions-and-reinstatements

Ombudsman clears Brampton in procurement investigation, calls for improvements to optimize transparency and accountability

(TORONTO – March 6, 2017) - Ontario Ombudsman Paul Dubé’s investigation into non-competitive procurements in the city of Brampton found no evidence of maladministration, but identified several ways the city could improve its practices. “Ensuring fairness, transparency and accountability in the …
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Ombudsman calls for clear new law, strong oversight of inmate segregation

(TORONTO – April 20, 2017) - Ontario Ombudsman Paul Dubé today called on the province to reform its flawed system of placing and tracking inmates in solitary confinement, after his latest investigation revealed numerous issues putting vulnerable people at risk. The Ministry of Community Safety and …
/en/news/media-releases/ombudsman-calls-clear-new-law-strong-oversight-inmate-segregation

Ombudsman finds municipality’s trespass order against councillor unjust and excessive

(TORONTO – May 31, 2017) - Barring a councillor from the local town hall for more than two years is “excessive and unjustly punitive,” Ontario Ombudsman Paul Dubé has found in his first investigation of a complaint about a municipality. Mr. Dubé’s report, Counter Encounter , released online today, …
/en/news/media-releases/ombudsman-finds-municipalitys-trespass-order-against-councillor-unjust-and-excessive

Ombudsman nominated as one of Canada’s most influential lawyers

(TORONTO, June 2, 2017) – Ontario Ombudsman Paul Dubé is among the nominees for Canadian Lawyer magazine’s Top 25 Most Influential Lawyers in Canada. Online voting for the Top 25 is open until June 12, and results will be announced in August. Cast your vote here  (voting closes June 12, 2017). The …
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Ombudsman lauds new era of oversight - Annual Report 2016-2017

(June 27, 2017 – TORONTO) - Greater oversight of public sector bodies will improve accountability and services to Ontarians, provided it is consistent and effective, Ontario Ombudsman Paul Dubé notes today in his latest Annual Report, marking the first full year of his term and his office’s …
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From A Vast Injustice to A Vast Improvement

1 It’s a privilege to be here today with so many innovators in the health care field. I want to thank you for the opportunity, because I believe this is an area where the role of the Ombudsman is becoming increasingly important. 2 I would like to start by quoting a great Canadian scholar of public …
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Civilian Oversight: Use It or Lose It

Speech by André Marin, Ombudsman of Ontario, to the Ontario Association of Police Services Boards, Spring Conference, May 24, 2014 1 Good morning and thank you for inviting me to speak today. It’s been two years since I last had the pleasure to present to your group. I would like to start with a …
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Ombudsman speaks to Ontario Catholic School Trustees’ Association

Ombudsman André Marin explained what his expanded oversight will mean for school boards at the Ontario Catholic School Trustees’ Association business seminar on April 30. He emphasized that the Ombudsman's office should be the last resort, and that we will work with local complaint mechanisms to …
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