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It’s your right to be treated fairly

We make sure you’ve been treated fairly by Ontario government and public services. We are free, independent, and impartial. … It’s your right to be treated …
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Newsletter - Ombudsman kicks off 50th anniversary year with Good Governance Awards

Newsletter - Ombudsman kicks off 50th anniversary year with Good Governance Awards …
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Ombudsman Ontario kicks off 50th anniversary year with Good Governance Awards

(TORONTO – February 28, 2025) Ontario Ombudsman Paul Dubé today announced a new award for public sector bodies that have demonstrated exemplary administrative practices – the Ombudsman’s Award for Good Governance – as part of his office’s 50th anniversary activities. Awards will be given to …
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Newsletter - We’re hiring! Help us spread the word!

Newsletter - We’re hiring! Help us spread the word! …
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Newsletter - French Language Services Commissioner urges Ontario to create a digital directory of public services that must be available in French

Newsletter - French Language Services Commissioner urges Ontario to create a digital directory of public services that must be available in French …
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Commissioner urges Ontario to create a digital directory of public services subject to the FLSA

French Language Services Commissioner presents his 2023-2024 Annual Report; urges Ontario to create a digital directory of public services subject to the French Language Services Act (TORONTO, December 5, 2024) – In his 2023-2024 Annual Report, released today, French Language Services Commissioner …
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Newsletter - Listening to youth in custody: Inside Roy McMurtry Youth Centre

Newsletter - Listening to youth in custody: Inside Roy McMurtry Youth Centre …
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Newsletter - Here to hear you: Amplifying ‘Ombuds’ in October

Newsletter - Here to hear you: Amplifying ‘Ombuds’ in October …
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Newsletter - Ombudsman launches investigation into child welfare practice of placing children and youth in hotels, offices and trailers

Newsletter - Ombudsman launches investigation into child welfare practice of placing children and youth in hotels, offices and trailers …
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Ombudsman to investigate child welfare practice of placing children and youth in hotels, motels, offices and trailers

(TORONTO – September 5, 2024) Ontario Ombudsman Paul Dubé today announced an investigation into the practice of child welfare agencies placing young children and teens in hotels, motels, offices and trailers. The Ombudsman launched the investigation on his own initiative in light of several reports …
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Codes of Conduct and Integrity Commissioners - Guide for Municipalities

Codes of Conduct and Integrity Commissioners - Guide for Municipalities Codes of Conduct and Integrity Commissioners - Guide for Municipalities (accessible PDF) Top 10 best practices Municipalities should: Remove barriers to making complaints Include reasonable time limits for filing/review of …
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Newsletter - Ombudsman releases new integrity guide at Ontario's largest municipal conference

Newsletter - Ombudsman releases new integrity guide at Ontario's largest municipal conference …
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Newsletter - French Language Service Commissioner urges Ontario to respect law; make all out-of-home advertising bilingual

Newsletter - French Language Service Commissioner urges Ontario to respect law; make all out-of-home advertising bilingual …
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Ontario government urged to make public health ads bilingual after investigation reveals shortfalls (Law Times)

Angelica Dino 24 July, 2024 This link opens in a new tab Law Times News French Language Services Commissioner Carl Bouchard has released a report urging the Ontario government to ensure all out-of-home advertising is bilingual. This follows an investigation which found that the government …
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French language services commissioner calls on government to ensure ads in public spaces are bilingual (The Trillium)

Sneh Duggal July 12, 2024 This link opens in a new tab The Trillium The province's French language services commissioner is calling on the government to ensure all of its advertising in public spaces is bilingual after he found that few ad campaigns during the COVID-19 pandemic included any …
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FLS Commissioner urges Ontario to respect law; make all out-of-home advertising bilingual

(TORONTO – July 12, 2024) French Language Services Commissioner Carl Bouchard today released a report urging the Ontario government to make all of its out-of-home advertising bilingual, after his latest investigation found it systematically failed to meet its obligations under the French Language …
/en/news/media-releases/fls-commissioner-urges-ontario-respect-law-make-all-out-home-advertising-bilingual

‘Poor living conditions’ in Ontario’s overcrowded jails top complaints to ombudsman (The Star)

Rob Ferguson 26 June 2024 This link opens in a new tab The Star Concerns about “poor living conditions” in Ontario’s overcrowded jails — including rodents — topped complaints to the provincial ombudsman last year. In his annual report, Paul Dubé said complaints from citizens about government …
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Jails top Ontario’s ombudsman complaint list (CHCH)

June 26, 2024 This link opens in a new tab CHCH According to Ontario ombudsman Paul Dubé’s latest annual report released on Wednesday, correctional facilities are the province’s top source of complaints and inquiries. The report reveals record or near-record complaints about the rights of …
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Newsletter - Ombudsman handles near-record number of cases, focuses on rights

Newsletter - Ombudsman handles near-record number of cases, focuses on rights …
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Investments needed to address 'threadbare' supports for Ontarians with complex needs: ombudsman (The Trillium)

Sneh Duggal The Trillium June 27, 2024 Calling the stories he's heard "heartbreaking," the province's ombudsman said more investments are needed to tackle the "threadbare" supports and services for Ontarians with complex needs — including adults being housed in hospitals and children whose families …
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